Blue Stream Fiber Benefits Overview

Manage assigned business customer accounts throughout onboarding, installation, post-sale support, account reviews, retention, and service upgrades. Coordinate internal teams, order management, customer activations, billing inquiries, project updates, and service-level accountability. Build long-term relationships, identify upsell and referral opportunities, support complex customer situations, and improve satisfaction and revenue retention. The role requires strong organization, communication, CRM proficiency, and telecommunications or cable industry experience.

Lead revenue operations and analytics to ensure accurate reporting, scalable systems, and cross-functional execution. Build executive dashboards, drive revenue planning and forecasting, optimize CRM and reporting tools, manage sales compensation and GTM processes, and lead initiatives to improve conversion, reduce timelines, and support executive decision-making.