Jobs at brightwheel

The Senior Analyst will design lead scoring models, automate workflows, and utilize AI tools to derive insights for sales and marketing collaboration. They will also maintain documentation to ensure team efficiency.

The role focuses on strategic finance leadership in guiding marketing and sales decisions, developing financial models, and leveraging AI for efficiency.

The role involves executing high-impact projects, building AI-powered automations, analyzing data for insights, and collaborating with senior management to improve business performance.

Lead the Sales Operations function for Brightwheel's Expansion business, managing a team and partnering cross-functionally to define strategy and optimize processes.

Manage lifecycle marketing efforts, develop campaign strategies, conduct testing, and collaborate with PMM for effective messaging in campaigns.

The Director of Customer Operations will drive the performance of a global Customer Support organization, define an AI-first support strategy, and improve operational efficiency while leading a team and driving business-critical metrics.

The AI Campaign Operations Specialist will build and optimize AI-driven workflows for multi-channel campaigns, enhancing customer acquisition and engagement.

The Customer Support Specialist will assist customers via chat, email, and phone, resolve product issues, and maintain quality performance in a high-volume environment.

As a Business Operations Manager, you will lead cross-functional initiatives, analyze data for insights, partner with executives, and drive strategic outcomes.

The Program Manager II drives strategic GTM programs, optimizes workflows within Salesforce, partners with various departments, and implements AI-driven solutions to enhance productivity. They analyze performance metrics and support senior leadership in identifying growth opportunities.

The role involves delivering AI-powered capabilities to enhance operational efficiency and educational outcomes, while mentoring engineers and driving technical strategy.

As a Staff Product Manager, you will own a core product area, define strategy and roadmap, and collaborate with engineering and design teams. You will leverage AI to enhance product features and customer experience while ensuring quality and measurable outcomes.

Manage customer activation and retention initiatives, optimize operational processes, analyze data for decision-making, and collaborate with teams to enhance customer experiences in a high-growth SaaS environment.

As Director of AI Engineering, you will lead teams to build AI-driven products, improve efficiency, and hire top engineering talent while delivering impactful technology solutions for Brightwheel.

The Director of Analytics & GTM Systems leads analytics and systems functions, driving data-informed decisions and overseeing teams. They enhance operational efficiency, implement AI solutions, and align strategies with stakeholders, creating impactful business capabilities and fostering decentralized decision-making.

The GTM Compensation & Planning Analyst designs compensation plans, conducts quota-setting, maintains headcount forecasts, and collaborates with teams on financial strategies. They use AI tools to enhance productivity and ensure effective communication with executive leadership.

Responsible for designing compensation models, managing headcount planning, conducting analysis for annual planning, and reporting performance metrics. Partners with cross-functional teams to streamline operations using AI tools and automation.