Jobs at Carrington Mortgage Services

Designs, develops, optimizes, and maintains enterprise data platforms, databases, ETL workflows, reporting solutions, and business intelligence systems. Leads technical design, SDLC processes, production troubleshooting, documentation, stakeholder collaboration, and automation efforts. Requires advanced Microsoft SQL Server, T-SQL, and SSIS expertise, plus experience with data warehousing, BI, dashboards, and Microsoft DevOps. Cloud data services, APIs, Microsoft BI tools, and Python or Java are preferred or advantageous.

Reviews loss mitigation underwriting decisions, approvals, denials, income calculations, and final modification calculations for accuracy and compliance. Ensures files are complete, properly documented, and tasks are completed according to company policies and regulations. Tracks errors, reports trends, supports process improvements, trains new hires, assists peers, and contributes to special projects.

Reviews loss mitigation underwriting decisions, approvals, denials, income and loan modification calculations for accuracy and regulatory compliance. Ensures files are complete, properly documented, and structured for audits. Completes quality checks of Fiserv tasks, tracks errors, reports trends and process improvement opportunities, trains new hires, and supports management with peer leadership and special projects.

Research and resolve title issues for REO and refinance transactions, review and grade title commitments, prepare curative documents and claim packages, communicate status to stakeholders, enter data into platforms, monitor resolutions, and escalate potential losses.

Review accuracy of loss mitigation underwriter decisions and final modification calculations, check file completeness and documentation, ensure company procedures and Fiserv tasking are followed, track errors and trends, provide error reporting and training, and support special projects and process improvements.

Support Treasury by processing and releasing funds, managing bank accounts and signatories, resolving positive pay exceptions, producing treasury reports, administering banking system access, handling unclaimed property reporting, supporting KYC/due diligence and compliance, liaising with banks and vendors, and participating in treasury initiatives and projects.

Review and reconcile default mortgage insurance and investor claims (FHA, VA, PMI, USDA, FNMA, FHLMC) for accuracy, document findings, escalate trends, verify taxes/insurance, enforce procedures, and complete monthly audits to ensure timely, compliant claim submission.

Provide technical design, configuration, administration, integration, and support for the company Zendesk CRM (Support, Guide, Chat/Messaging, Talk, Explore). Build workflows, triggers, automations, apps, reports/dashboards, and REST API/webhook integrations. Collaborate with business partners, PMO, and senior team members, follow SDLC and change-control processes, and create documentation and user training as needed.

Prepare and distribute investor and trustee loan-level and monthly accounting reports, reconcile cash and pool-to-security discrepancies, forecast principal and interest advances, remit funds via wire transfers, analyze remittance differences, maintain reporting systems, and coordinate with servicing teams to ensure compliance with investor agreements and regulatory requirements.

The Senior Trustee Sales Specialist manages the foreclosure process, ensuring compliance with laws, handling documentation, and responding to inquiries related to foreclosures.

Prepare and distribute investor loan-level and monthly accounting reports, reconcile cash and remittances, forecast principal and interest advances, process wire transfers to investors, analyze remittance discrepancies, maintain reporting systems and pool-to-security reconciliations, and coordinate with servicing departments to ensure compliance with investor agreements.

Develop and maintain broker/seller relationships to sell wholesale and correspondent mortgage products. Advise and train brokers on programs, pricing, and submission systems; act as liaison with internal teams to ensure timely loan closings and purchases. Manage pipeline and CRM, ensure regulatory and company compliance, meet sales goals, and provide high-level customer service.

The Sr. Foreclosure Specialist monitors vendor activities for foreclosure processing, ensures compliance with state laws, manages tasks, trains new hires, and communicates with stakeholders to resolve issues.

Perform complex investor account reconciliations and analyze remittance differences between investor reports and servicing systems. Validate cross-department data, research and resolve discrepancies, support reconciliation packets and regulatory deadlines (SEC Regulation AB), reconcile specialty accounts, and assist team reporting and special projects to ensure accurate investor servicing and custodial cash balances.

Manage investor/client servicing relationships for mortgage loan portfolios: gather and document requirements, perform loan data analysis, coordinate QC with investors, support transfers and change management, create presentations, and recommend process improvements while ensuring compliance and high data confidentiality.

Produce and validate default reporting and analytics for mortgage servicing portfolios. Investigate data discrepancies, perform root-cause analysis, modify reports for ad-hoc needs, document processes, and collaborate with default management to ensure regulatory and investor-compliant reporting.

Prepare and distribute monthly investor accounting and loan-level remittance reports, forecast principal and interest advances, remit investor funds via wire transfers, reconcile pool-to-security and remittance differences, and validate cross-departmental data to ensure compliance with investor guidelines and servicing agreements.

Prepare, file, and follow up on FHA mortgage insurance claims (Part A/B, CWCOT, Pre-Foreclosure Sale) accurately and on time. Maintain claim files and system documentation, submit claims for quality review, finalize submissions, and pursue agency payments. Apply knowledge of default servicing, foreclosure, bankruptcy, loss mitigation, and investor/agency guidelines while meeting deadlines and collaborating with internal and external stakeholders.

The Commercial Closing Specialist manages closing tasks for real estate transactions, ensuring compliance with regulations and communication among parties. Responsibilities include overseeing the clearance process and training personnel as needed.

Develop and maintain broker/seller relationships to sell wholesale and correspondent mortgage loan products. Ensure compliance and service level standards are met while managing loan pipeline.