Jobs at Castle Volkswagen of Schaumburg

Guide customers through vehicle purchases, including vehicle selection, product demonstrations, negotiations, financing discussions, and follow-up. Build lasting customer relationships, encourage referrals, and transition customers to the Service Department. Report objectives and activities to the Sales Manager while developing product expertise and delivering excellent customer service. The role requires flexible availability, including weekends, and a valid driver's license.

Engages dealership service customers to identify vehicle upgrade opportunities, explain benefits, present tailored offers, and generate leads for sales consultants. Coordinates appointments and follow-ups, tracks customer information in CRM and dealership systems, and communicates opportunities across service and sales teams. Requires automotive sales or customer service experience, knowledge of dealership operations, strong communication skills, a valid driver's license, and a clean driving record.