Jobs at Citizens

Develop and manage a branch-based wealth management practice by conducting client discoveries, creating tailored financial plans, driving new business development and referrals, conducting proactive outreach, and coordinating with internal specialists for investment, insurance, estate, and financial planning services.

Build and manage a branch-based wealth management practice by conducting client discoveries, creating tailored financial plans, growing relationships through referrals and partner engagement, and leveraging internal specialists for investment, insurance, and estate planning services.

Serves as the senior technical authority for enterprise browser data protection and security. Owns architecture, roadmap, standards, lifecycle, browser-based DLP controls, integrations, automation, and operational support. Leads complex troubleshooting, major incident response, root-cause analysis, runbook development, and continuous improvement. Partners across cybersecurity, identity, endpoint, network, cloud, risk, compliance, and vendor teams while mentoring engineers and influencing enterprise security design.

Lead automation and orchestration for enterprise Vulnerability Management. Build integrations and data pipelines across security tools, cloud, and ServiceNow; automate intake, prioritization, remediation tracking, and reporting; optimize workflows, dashboards, and asset correlation; collaborate with engineering and cloud teams to scale risk-based remediation and improve data quality.

Work on M&A, equity and debt transactions for digital infrastructure clients (data centers, fiber, broadband). Prepare financial models and valuations, conduct due diligence, draft pitch materials and transaction documents, support business development, and manage client interactions across deal execution.

Manage, acquire, and deepen commercial banking relationships with businesses generating $5 million to $50 million in annual revenue. Advise clients on credit, liquidity, interest rate management, treasury, and wealth solutions. Generate loans, deposits, and fee income through consultative sales, referrals, community involvement, and collaboration with internal partners. Maintain moderately complex portfolios while meeting customer service, compliance, risk, and growth goals.

Manages and grows treasury relationships with municipal and public-sector clients across New Jersey and surrounding markets. Advises government entities on cash management, commercial card, merchant services, trade, and supply chain finance solutions. Responsibilities include client acquisition, portfolio expansion, cross-selling, relationship advising, onboarding coordination, market feedback, and supporting revenue goals. Requires extensive treasury sales and relationship management experience, strong public-sector knowledge, communication skills, and local and regional travel.

Manage, acquire, and deepen commercial banking relationships with businesses generating $5 million to $50 million in annual revenue. Advise clients on credit, liquidity, interest rate management, treasury, and wealth management solutions. Generate loans, deposits, fee income, and new business through consultative sales, internal partnerships, and community engagement while managing risk, compliance, customer satisfaction, and moderately complex portfolios.

Manage and grow a portfolio of commercial business banking clients with annual revenues of $5 million to $50 million. Acquire new relationships, assess client needs, and recommend credit, liquidity, treasury, interest rate management, and wealth management solutions. Generate loans, deposits, and fee income through consultative sales, referrals, community engagement, and collaboration with internal partners. Maintain compliance, customer satisfaction, and portfolio performance while driving new business development.

Leads complex analytics initiatives for the Consumer Deposits portfolio, owning Net Present Value methodology and models. Translates ambiguous business questions into scalable datasets, analytical products, and actionable insights supporting pricing, marketing, product, customer, and strategic decisions. Partners with senior stakeholders and cross-functional teams, manages projects independently, improves analytical methodologies and governance, and mentors analysts.

Leads enterprise AI Security and GenAI data protection, owning the AI Gateway from evaluation through deployment and ongoing operations. Designs controls for prompts, uploads, browser traffic, copilots, agents, and integrations; implements monitoring, coaching, redaction, quarantine, and blocking. Integrates telemetry with security and identity platforms, establishes governance and exception processes, measures effectiveness, supports audit readiness, and partners with business and technology teams to enable responsible AI adoption.

Sources, develops, structures, and closes SBA 7(a) and 504 loan opportunities. Builds referral networks through cold calling, SBA events, and relationships with business professionals. Manages loan pipelines, guides applications through underwriting and closing, ensures SBA and regulatory compliance, assesses credit risk, and collaborates with Business Banking and credit teams to grow the SBA loan portfolio.

Develop and manage a wealth management practice by conducting client discovery, creating personalized financial plans, and promoting investment, insurance, estate planning, and financial planning services. Build relationships with clients, prospects, business partners, and centers of influence to generate referrals and new business. Manage client relationships and collaborate with internal specialists in a branch-based consumer banking environment.

Develop and manage a wealth advisory practice by assessing client goals, creating personalized financial plans, and delivering investment, insurance, estate planning, and wealth management solutions. The role focuses on client and prospect outreach, relationship growth, referral partnerships, and collaboration with internal specialists. It is branch-based, commissioned, and requires securities and insurance licenses, financial advisory experience, and business development success.

Leads strategy for expanding deposit share of wallet, primary banking relationships, relationship depth, and total deposit sales across Mass and Mass Affluent customers. Oversees everyday deposit portfolio priorities, customer insights, checking and savings penetration, direct deposit, digital engagement, field coordination, marketing investments, performance measurement, and executive reporting. Partners cross-functionally to translate analytics into customer treatments, channel strategies, and growth initiatives while ensuring regulatory and operational compliance.

Leads development and deployment of statistical, machine learning, and causal inference models for customer decisioning. Designs experiments, estimates treatment effects and incremental value, evaluates targeting performance, and integrates analytical solutions into governed production systems. Partners with business and technology teams, communicates complex findings, and continuously improves models using experimental and operational results.

Leads home mortgage default-servicing litigation operations, including case setup, tracking, document collection, discovery support, affidavits, loss-event analysis, escalations, resolution recommendations, and participation in hearings, conferences, settlements, and trials. Requires extensive default servicing and litigation experience, mortgage lending knowledge, familiarity with GNMA, FHA, VA, USDA, and GSE guidelines, strong analytical skills, Microsoft Office proficiency, and travel availability.

Owns operational governance and controls for the consumer credit card business. Responsibilities include designing and mapping processes, governing procedures, managing business risks and controls, supporting audits and remediation, maintaining business continuity plans, overseeing records retention, and driving continuous improvement. The role coordinates across product, risk, operations, legal, and technology teams to ensure compliant and controlled business changes.

Leads digital deposits acquisition and sales across the customer journey, owning funnel performance from traffic through funding and early engagement. Develops growth strategy, conversion optimization, experimentation, personalization, channel economics, and performance management. Partners across Marketing, Product, Technology, Analytics, Operations, Risk, Finance, and Retail Distribution to improve customer growth and outcomes in a regulated banking environment.

Leads retail deposit growth and sales strategy across branch and assisted channels. Drives checking and savings acquisition, balance growth, household expansion, sales productivity, lead conversion, and customer engagement. Develops market-specific growth plans, performance metrics, executive reporting, and governance. Partners across distribution, product, marketing, digital, technology, analytics, finance, risk, and learning teams while leading through influence in a regulated banking environment.