Jobs at Citizens

The Sr. Liquidity Relationship Manager drives deposit growth and market penetration within targeted liquidity pools, advising clients on tailored liquidity solutions and coordinating with internal teams.

Provide administrative and scheduling support for the Talent Acquisition team, including interview coordination, pre-employment screening, offer letter creation, job posting in the ATS, and candidate/onboarding coordination. Ensure timely completion of recruiting actions, maintain confidentiality, assist with process improvements, and deliver strong customer service to candidates and hiring partners.

The role involves managing a portfolio of deposit products and liquidity services, focusing on strategy, execution, stakeholder collaboration, and governance.

Lead oversight of consumer leveraged exposure, set leveraged lending limits and frameworks, approve credits within authority, identify and manage problem loans, develop and maintain credit policy and procedures, direct regional credit officers and portfolio activities, coordinate with risk functions and regulators, and support training and business partnering with lending units.

Build and manage a branch-based wealth management practice by conducting client discovery, creating tailored financial plans, growing relationships through referrals and partner engagement, and coordinating specialists for investments, insurance, and estate planning.

Investigate potential money laundering, terrorist financing, and BSA/AML violations using internal AML tools and OSINT. Perform risk assessments, prepare SARs, document case files, recommend customer actions, and collaborate with law enforcement and business units to ensure regulatory compliance.

Serve as the senior, client-facing investment expert for private wealth clients: develop investment policy statements, recommend portfolio construction and manager/vehicle selection, provide ongoing performance reviews and market updates, advise on asset allocation and alternative investments, and build relationships to win and retain high-net-worth and institutional clients.

Design, develop, and deploy production-grade generative AI and agentic systems (LLMs, RAG, AI agents). Build document intelligence, retrieval pipelines, vector search, and monitoring frameworks. Collaborate with risk, compliance, product, and engineering to deliver scalable, governed GenAI solutions in regulated environments.

Design and maintain enablement resources that help data and analytics practitioners discover assets, adopt tools, and develop skills. Build ownership directories, onboarding content, sample code, and training materials. Partner with platform teams, governance, and stakeholders to validate guidance, drive adoption, run technical events (datathons, workshops), and improve the practitioner experience across the enterprise.

Design, build, and maintain scalable, secure data pipelines and platforms to acquire, transform, and store large financial datasets. Enable AI/GenAI-ready data foundations for model training, inference, retrieval, and RAG workflows. Collaborate with cross-functional teams, ensure data quality, governance, observability, and compliance, and support production deployments and troubleshooting.

The Principal Database Engineer manages the Oracle Exadata platforms, oversees database architecture and engineering, optimizes costs, and supports AI and analytics initiatives. They lead performance engineering, licensing strategy, and cloud integration, ensuring operational excellence and mentorship for technical teams.

Lead technology category sourcing and strategic negotiations to drive cost savings, vendor management, and total cost of ownership improvements. Develop commodity strategies, manage spend activity, lead cross-functional sourcing initiatives and contract negotiations, provide category expertise, and use analytics to identify savings and improve supplier performance while partnering with business stakeholders.

Lead design, development, testing, deployment, and support of enterprise RPA solutions using UiPath and Blue Prism. Collaborate with business analysts and SMEs to create PDDs/SDDs, build IDP models, integrate APIs and Azure Cognitive Services, write custom C#/VB.NET code, migrate legacy automations, execute testing, maintain automations via Orchestrator, and document runbooks and procedures in Confluence using Agile practices.

Design and implement distributed, scalable web and service-based applications. Collaborate with product owners and Agile teams to translate requirements, build components using modern frameworks, enforce SOLID architecture, writing tests, documenting best practices, and using enterprise toolchains for deployment and monitoring.

Lead and develop a team to define and execute enterprise web strategy across customer journeys. Translate analytics into strategic direction, own CRO and experimentation, shape search/AI discovery approaches, advise stakeholders, and guide CMS/structured content initiatives to improve discoverability and business outcomes.

Lead enterprise content modeling and governance: define types, fields, relationships, and metadata for reusable, channel-agnostic content; align models with CMS, APIs, design systems, and engineering; drive cross-functional decisions, adoption, and lifecycle management to support web, mobile, authenticated, and AI-driven experiences.

The Digital Content Manager leads content strategies for high net worth audiences, overseeing a team and ensuring alignment with business goals through innovative, engaging content across various channels.

Lead enterprise incident response for high-impact P1/P2 events, coordinate cross-functional recovery, mature incident and service management practices, drive automation and ServiceNow improvements, ensure regulatory and audit alignment, run post-incident reviews, and mentor teams to improve operational resilience and reduce recurring outages.

The Operational Risk Manager oversees cybersecurity risks, advises stakeholders, conducts risk assessments, ensures compliance, and participates in incident response activities.

The Growth Strategist for Credit Card develops and leads marketing strategies to enhance brand equity and achieve business goals, while managing budgets and cross-functional teams to execute comprehensive marketing plans.