Dentsu Creative Benefits Overview

Leads Amplifi’s U.S. workforce and resource management strategy, including capacity forecasting, hiring plans, utilization, allocation, team design, staffing, talent mobility, progression, contingent workforce policy, cost optimization, and workforce technology. Partners with Finance, Talent/HR, Commercial, Client Operations, and business leaders to align staffing with funded scope, improve delivery efficiency, manage redeployment and departures, and develop future capabilities across media, technology, AI, and automation.

Leads enterprise transformation advisory engagements involving Adobe Experience Cloud, AI and agentic capabilities, organizational readiness, operating model design, governance, workflow optimization, and change management. Advises senior client executives, guides delivery pods, develops value realization frameworks, facilitates workshops, identifies operational risks, and supports strategic account growth and new-service sales.

Leads consulting engagements and develops loyalty, promotions, retention, customer engagement, CRM, and customer experience strategies for major brands. Responsibilities include discovery, program design, business cases, roadmaps, data-informed recommendations, client relationship development, cross-functional collaboration, and loyalty thought leadership. The role requires influencing senior client stakeholders and guiding engagement teams across creative, technology, data, and account management disciplines.