Enova Careers in Chicago

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As a Manager of Software Engineering you’ll lead a full stack engineering team, managing engineers with a wide variety of specialties in the areas of UI, Test and Software Engineering. You’ll serve as a coach, help with the career path for your reports, and manage delivery of your team’s projects. You’ll help align the engineering practices of your team to the rest of the organization and throughout the company.

Manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements. Build and cultivate relationships with cross-functional teams within the organization. Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements. Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and drive bottom line results. Run ad hoc projects that are often data intensive and require comfort with numbers to make decisions.

In this role, you will work on our Application & Platform Infrastructure team to automate all aspects of our cloud and on premise infrastructure. You will be responsible for building and maintaining our infrastructure, as well as our system automation, while adhering to our Infrastructure as Code philosophy. As a senior engineer, we expect you to be passionate about automation and tooling, but also in sharing this passion with other teams across the technology organization. In return, we will continue to develop your professional skills and support your own career growth to set you up for long term success.

In this role, you will be responsible to design and architect solutions that ensure the reliability, efficiency and stability of the platforms and services that our company runs and owns, while establishing a culture of DevOps that help teams collaborate better and deliver reliable software faster. You will drive its rapid improvement and efficiency by identifying incident trends in production, evaluating processes, solving problems, and analyzing data. You will also be responsible for understanding how our systems and applications relate holistically in order to prevent, solve and manage open-ended problems (from tracking key performance indicators to investigate the root cause of a major incident). You will collaborate with IT, Software Engineering, and product teams to resolve operation issues, as well as lead projects and build creative solutions for our teams.

As the Analytics Manager, you will lead the charge when it comes to technical solutions for our start-up analytics and decisioning as a service brand. This team is dedicated to customizing our real-time, data-driven decision making engine to match the needs of our clients and you would be at the heart of it. You will have the opportunity to work cross functionally and oversee a small team that runs the full analytics process--from researching to designing, building to client rollout. Your core responsibility will be to drive the technical vision for Enova Decisions’s platform by partnering closely with the sales team, the product management team and a dedicated group of software engineers. You’ll be a big part of the pre-sales process and will meet with prospective clients to demo the platform and develop proposals. You’ll also use their feedback to inform the direction of the product. At times, you will be hands-on when it comes to using advanced data science techniques to build automated decisioning processes including decision-flow design, statistical modeling, machine learning, and global optimization for external clients across a wide range of business functions and industry verticals.

How do you like to make a difference? Think back to your last job. Did you feel like you were making an impact? Members of our Operations team know that every call, chat, or email conversation they have with a customer is important; it’s important to the customer, and it’s important to the business. Our ‘Customer First’ company value drives each person in our contact center to provide great customer service, and our strong track record of

In this role, you will build technical solutions to help improve the scalability and performance of our data stores and our overall systems. As a Lead Engineer, you will focus on efforts that will provide increased flexibility and accessibility to our data, such as our cloud based data warehouse and data pipeline initiatives. In addition, you will have the opportunity to take ownership of driving Enova forward with technologies and architecture patterns that will best serve the business.

As a Senior Software Test Engineer, the team will look to you for testing not only at the feature level, but on the product level. Not only will you be involved in writing tests and feature specs with developers, it’ll be your responsibility to manage test implementation and quality validation for the entire project. This includes everything from choosing and laying the groundwork for new test suites, to pushing back on deadlines when a project needs more TLC before release. Product confidence is a top priority for each team, and we’ll look to you to be its vanguard in each project.

Own Enova’s Production Incident Process end-to-end.  Continually test and improve the resiliency of our services on an ongoing basis; drive Disaster Recovery and Chaos Engineering experiments, balancing tech and business needs. Manage initiatives that focus on process improvements, risk mitigation, and improving customer experience. Collect data, perform trend analysis, and identify patterns of risks and vulnerabilities. Work with partner teams to address vulnerabilities, including making architectural recommendations. Socialize lessons learned among technology and business teams.  Be part of our MI PIC (Incident Commander) rotation following training, leading incidents to completion, and driving post-incident analysis (including interviews, contributing factor analysis, incident response analysis, and remediation plans).

We are looking to hire an Inside Sales Associate for Enova Decisions! You would be responsible for prospecting and engaging prospective customers, qualifying them and setting appointments for a member of our outside sales team. You’d be partnering closely with our outside sales team and our Marketing Lead to ensure your lead generation process is effective and the sales pipeline in Salesforce is full.

Enova is currently searching for a Capital Markets Analyst that will help implement Enova’s capital markets and investor relations (“IR”) strategy. As a key member of Enova’s Treasury team, this person will work with internal and external stakeholders to ensure that existing financing facilities run smoothly, assist in the development of new financing facilities to support Enova’s growth, and manage the systems that track Enova’s IR market intelligence. The Capital Markets Analyst will build relationships across the business, develop knowledge and analytical skills associated with corporate financing and IR strategy, and work in a fun and motivated culture!

Enova is currently searching for a bright, energetic, and creative Underwriting Analyst to join our team; problem-solvers, self-directors and action-oriented thinkers are required. You will be expected to hit the ground running learning the technologies, strategies, and analytical techniques that will enable you to contribute to the continued success of the company. You’ll be expected to maintain standard operating procedures, quality assurance checks, performance metrics, and training programs. The role will be focusing on supporting Enova’s small business financing product, Headway Capital (www.headwaycapital.com)

As an IT Security Engineer, you’ll be an advocate for Enova’s future in IT Security and Compliance. You will have the opportunity to develop, implement and maintain security solutions and mechanisms throughout our corporate and production environments. Additionally, you will assist in setting the architectural direction and interfacing with business and technology groups throughout the organization to deliver cutting edge solutions.

How do you want to grow? Think back to your last job. Did you trust your boss to have your back, to be looking out for you? Enova managers and leaders actively look to develop your skills, to give you more interesting projects, to help you get promoted. When we talk to our team members, they tell us that they really do believe in their managers and directors. Where else will you have monthly conversations about your career progress and how to get

What you’ll be doing: As a Senior Software Engineer, you’ll be designing and implementing technical solutions to business problems. You’ll collaborate with other engineers to build the best systems for the problem at hand, learning from Lead Engineers and Architects, while mentoring junior developers. Most problems have multiple solutions and we need your expertise to figure out which one is best, influence technical teams of your solution, and drive to completion.

As a Remote Senior Software Engineer, you will take ownership of the development of our systems and applications. You will team up with technical and business stakeholders, advocate for a high quality codebase, and eliminate roadblocks. Moreover, you will enhance our collaborative environment through supporting the engineers on your team virtually. Your contributions will be done remotely within our core working hours of 9-5 Central Standard Time, with the exception of 2 days per month in our Chicago headquarters. 

The Senior Observability Engineer will be responsible for configuring, maintaining, and maximizing the platform that makes Enova’s critical applications and infrastructure visible and investigable. Enova leverages a number of cutting edge observability and monitoring tools and is looking to bring on an engineer that will take this platform to the next level. You will be applying DevOps principles to manage the platform and help to drive functionality and adoption through continuous improvement, simplification, and automation. The Observability engineer will join a team of fellow observability engineers working together to make Enova’s observability best of breed.

Fraud is something we encounter on a regular basis and, as a Senior Fraud Analyst, you will be one of Enova’s most valuable resources. You will develop, enhance and test the company’s rules, models and operational processes for use in determining the appropriate lending criteria and verification procedures, specifically related to preventing fraud. You may be asked to conduct ad hoc analysis using statistical and financial tools to recommend fraud prevention strategies. You will demonstrate the ability to interpret and organize data, and communicate it effectively to cross functional teams to solve business problems, provide requirements and support implementation. You will work with senior management to develop key performance indicators (KPI's) to ensure that our fraud prevention schemes are performing optimally and communicating insights through both presentations and write-ups of results and recommendations.

As a Product Manager at Enova, you will be helping to shape the future of our lending products and platforms. You will help to drive product roadmaps by collecting internal and external customer feedback and work across departments to elicit or give requirements, prioritize backlog, and work with Engineering teams to deliver quality products. We look to our PMs for recommendations on new product features and tradeoffs in order to create a competitive advantage for Enova. You will put together business cases and work closely with stakeholders to get buy-in. You will be directly impacting the business and our hardworking customers.

As a Strategy & Operations intern, you will directly support one of Enova’s core P&Ls and tackle projects that ensure Enova is operating at peak performance, and continuously improving so our customers can have the best possible experience . Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single intern has the autonomy to make a meaningful impact. That means you can make your mark.

The Director of Operations will be measured by the organization’s ability to provide high quality services, increased use of new proven technologies to increase efficiency, and achievement of performance metrics. The Director of Operations will execute Enova’s vision for operations to ensure the contact center meets customer and organization needs and continually engage in leading and inspiring the team in implementing best practices.

Your core responsibility will be to partner with Enova Decisions sales team with pre-sales activities such as solution development, systems demonstrations, and proposal development. You will research, design, and build automated algorithmic decision processes using decision-modeling and data science techniques including decision-flow design, statistical modeling, machine learning, and global optimization for external clients across a wide range of business functions and industry verticals. 

Answer inbound calls, chats and resolve customer issues. Ensure customers sign applications and minimize loan withdrawals by overcoming customer’s concerns and selling the caller on features and benefits of our services. Convert leads into completed loan applications. Contact existing customers to address questions or to follow up on current marketing campaigns. Contact potential customers who have not completed a loan application. Provide a high level of service to our callers to ensure they understand the loan process, and to create referrals. Apply a professional attitude and image for all internal and external customers.

As an analyst you will design, develop, test and enhance Enova’s internal tools that enable the Analytics team to seamlessly build, deploy and monitor analytical models. You will use cutting-edge machine learning algorithms to improve automated model building pipelines. Enova has built a world-class real-time decisioning platform to power our lending decisions and you’ll have the opportunity to contribute to its continued growth and improvement by writing production quality code.

The Director of Operations will be measured by the organization’s ability to provide high quality services, increased use of new proven technologies to increase efficiency, and achievement of performance metrics. The Director of Operations will execute Enova’s vision for operations to ensure the contact center meets customer and organization needs and continually engage in leading and inspiring the team in implementing best practices.