Jobs at Enumerate

Manage onboarding and data migration for financial services clients: plan implementations, build databases in CENTRAL, configure systems, establish banking/payment arrangements, coordinate teams/vendors, monitor performance, document processes, and serve as first escalation for clients.

The Product Manager will define and execute the product roadmap for Resident Engagement in property management, collaborating with cross-functional teams and ensuring product adoption and success.

Serve as a trusted client advisor and liaison to internal teams (AP/AR/Operations/Support). Manage and triage client requests via phone and ticketing, coordinate documentation for bank setups and reconciliations, track KPIs, resolve escalations, and ensure timely, transparent communication and excellent customer service.

Lead onboarding and adoption of Enumerate's digital payments platform. Guide clients through implementation, training, and 90-day post-launch engagement. Manage integrations with clients and third parties, monitor transaction penetration via reporting, collect payment metrics, optimize AR/AP processes, and coordinate with Customer Success, Support, and Project Managers to meet project deadlines.

Lead day-to-day AP/AR, homeowner accounting, collections, banking, estoppels, resale, and tax administration. Build KPIs, scale processes, drive automation (AI/OCR/RPA), manage teams, ensure compliance, and improve operational efficiency and customer satisfaction.