Jobs at Fictiv

Manage B2B and B2C accounts receivable portfolios, including collections, credit evaluation, dispute resolution, payment processing, reconciliations, refunds, and order approvals. Partner with sales, customer service, and finance to resolve account issues, mitigate credit risk, manage delinquency, and improve workflows. The role is office-based in Schaumburg, Illinois and includes approximately 1% annual international travel.

The Financial Analyst supports FP&A through financial modeling, forecasting, budgeting, variance analysis, reporting, month-end close, reconciliations, and technology capitalization tracking. The role partners with cross-functional teams and Japan headquarters, provides actionable business insights, supports cost and margin improvement, and contributes to internal controls, compliance, audit readiness, and reporting process improvements.

Leads enterprise security engineering across cloud and network infrastructure, IAM, access audits, incident response, application security, AI integrations, and compliance. The role designs least-privilege controls, investigates incidents, reviews systems and third-party components, manages AI security guardrails, automates security processes, and supports J-SOX, NIST 800-171, CMMC 2.0, and SOC 2 audits across global operations.

Own a defined product area from discovery through delivery. Gather customer, stakeholder, operational, and performance insights; define requirements and business cases; contribute to roadmaps; partner with Engineering and Design; facilitate cross-functional alignment; manage Agile execution, scope, risks, launches, and post-launch metrics. The role focuses on reliable product delivery, continuous improvement, and developing toward broader strategic ownership.

Leads product strategy, integrated roadmaps, and cross-domain prioritization across catalog, search, e-commerce, supply chain, customer experience, and business systems. Manages and develops a multi-layered product organization, establishes execution standards, drives stakeholder alignment, and oversees launches and outcome measurement. Builds investment cases, resolves dependencies, and represents product strategy with senior leadership. Requires large-scale catalog e-commerce experience, strong analytical and communication skills, Agile execution expertise, and active use of AI in product management.

Owns the Voice of the Customer program by managing Qualtrics survey tickets, categorizing feedback, investigating root causes, and coordinating corrective actions across departments. Analyzes NPS, CSAT, and open-text data to identify trends and prepares reports and dashboards for stakeholders. The role also follows up with customers, improves VOC workflows, and communicates insights that drive customer experience and operational improvements.

The Customer Support Engineer promotes sales and provides technical support for Misumi products, collaborating with teams to drive customer success and increase sales while ensuring accurate product information and support.

Design and build demonstration and training systems (automation cells, fixtures, motion systems) using MISUMI components. Create detailed CAD models, assemblies, and BOMs; fabricate and prototype hardware; document designs and create instructional content; collaborate with marketing, instructional designers, and product teams; iterate based on user feedback.

Build and maintain full-stack applications, microservices, APIs, and highly available AWS services using Node.js and event-driven architectures. Develop tested, documented code across front-end and back-end layers, deploy and scale applications, monitor systems with Datadog, and contribute to technical design and production support. Collaborate with stakeholders, reverse-engineer legacy applications, use AI-assisted development tools, and own ambiguous projects through completion while contributing to quality improvements.

The Financial Analyst will provide insights by tracking financial performance, conducting analysis, and collaborating with teams for strategic planning.

Provide hands-on mechanical solutions engineering from RFQ through order, advising customers on MISUMI products, sizing assemblies, supporting custom quoting, delivering technical presentations, creating educational content, and collaborating with sales, procurement, and customer service to resolve quality issues and capture business.

Manage day-to-day AP and general accounting tasks including processing vendor invoices, employee expense reports, corporate card reconciliation, journal entries, bank reconciliations, intercompany billing, month-end and year-end close support, GL reconciliations, audit and J-Sox support, tax compliance assistance, and process improvement within the finance team.

Drives revenue growth across strategic Factory Automation accounts by developing account strategies, managing pipelines and forecasts, building relationships with engineering and purchasing stakeholders, providing consultative product support, presenting solutions, identifying customer opportunities, and sharing market insights. Collaborates with product, engineering, and sales leadership to increase product adoption, solve application challenges, expand market share, and achieve account performance targets.

Own full-cycle U.S. sales recruiting from intake and sourcing through interviewing, offer negotiation, and onboarding. Build proactive talent pipelines, advise hiring managers, manage candidate experience, track recruiting metrics, improve hiring workflows, and partner with People Operations and leadership on workforce planning.

Design and scale highly available backend services for an AI-powered manufacturing platform. Build AWS-based event-driven systems with Node.js, REST/GraphQL APIs, and database integrations. Use AI coding agents while validating correctness, write tests and documentation, improve observability and reliability, debug production issues, and collaborate with product, frontend, and infrastructure teams. Contribute to technical design, code reviews, engineering best practices, and responsible adoption of AI-assisted development.

Provides legal support for corporate and commercial matters, including contract drafting, negotiation, confidentiality agreements, regulatory compliance, corporate policies, and document management. The role advises on business practices, mitigates legal risk, develops legal training materials, and collaborates with business teams in a fast-paced, multicultural environment.

Build and operate AI-driven customer acquisition infrastructure, including outbound workflows, enrichment pipelines, lead routing, personalization, audience scoring, campaign automation, experimentation, and attribution dashboards. Partner with demand generation, lifecycle marketing, data analytics, product marketing, marketing operations, and sales to translate growth objectives into scalable automated systems.

Leads MISUMI Americas’ national territory field sales organization of approximately 50 sellers through six sales directors. Owns revenue, forecasting, pipeline coverage, quota attainment, territory planning, and P&L performance. Drives transformation from transactional catalog selling to consultative, value-based full-solution sales while developing frontline leaders, upgrading talent, and integrating legacy teams. Requires approximately 50% national travel for field coaching, customer visits, business reviews, and integration milestones.

Writes and edits B2B marketing content for web, email, advertising, print, social media, video, presentations, landing pages, and campaigns. Develops thought leadership articles, customer case studies, technical content, ad copy, and award submissions. Collaborates with marketing, design, social, engineering, sales, and analytics teams to maintain brand voice, optimize content for SEO and conversion, and improve performance.

Develop and grow strategic manufacturing and supply chain accounts through consultative, solution-based sales. Responsibilities include prospecting, pipeline development, quota attainment, Salesforce forecasting, relationship building, complex deal coordination, sales presentations, trade show participation, and customer meetings. The role focuses on identifying prototyping and production manufacturing opportunities, expanding customer relationships, and improving customer time to market. More than 50% travel is required.