Freedom Mortgage

HQ
Boca Raton
Total Offices: 8
5,200 Total Employees
Year Founded: 1990

Freedom Mortgage Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers occupational accident insurance

Offers disability insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Offers employee discounts

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Company Culture

Offers a remote work program

Offers diversity-based Employee Resource Groups

Provides a mobile phone discount

Offers legal assistance

Offers travel concierge services

Insurance • Financial Services
Oversee subservicing client relationships, contractual deliverables, compliance inquiries, reporting, invoicing, vendor portfolios, and servicing transfer initiatives. The role researches client requests, supports audits and regulatory requirements, improves oversight processes, maintains documentation, and assists leadership with new client initiatives. Strong mortgage servicing, investor reporting, client relationship, billing, cash-flow, and data analysis experience is required.
Insurance • Financial Services
Supervises resolution of high-risk mortgage loan cases and complex customer disputes. Performs root-cause analysis, manages escalated issues, coordinates across departments, handles inbound and outbound customer communications, ensures regulatory compliance, protects customer information, and identifies ways to prevent recurring complaints. Provides guidance and training to others while working as an individual contributor.
Insurance • Financial Services
Build, deploy, secure, and operate full-stack enterprise applications with AI-enabled capabilities. Partner with business stakeholders to translate needs into production software, including LLM applications, retrieval-augmented generation, AI agents, integrations, and automation. Own applications throughout their lifecycle, including architecture, testing, CI/CD, monitoring, incident response, vulnerability remediation, modernization, and retirement. Collaborate with security, architecture, data, infrastructure, and product teams while establishing responsible AI controls and mentoring engineers.