Jobs at GCI Communication Corp.

Manage operational aspects and end-of-life for product lines, analyze customer and usage data to recommend improvements, define KPIs, align cross-functional stakeholders, run EOL planning and communications, and support post-launch product optimization across broadband, wireless, or business data & voice domains.

Leads enterprise, business, and solution architecture for customer and revenue transformation. Defines target-state architectures, technology roadmaps, standards, governance practices, and modernization strategies. Assesses business capabilities, risks, dependencies, technical debt, and technology investments while aligning product, engineering, delivery, operations, and leadership stakeholders. Provides strategic consulting, architecture reviews, design guidance, and executive recommendations, while mentoring architects and advancing architecture methods, reusable patterns, and organizational capability.

Provides financial planning, budgeting, forecasting, modeling, reporting, and variance analysis to support business decisions. Partners with Finance, Accounting, and cross-functional leaders to improve financial accuracy, identify risks and opportunities, and translate complex data into actionable insights. Owns planning and reporting processes for assigned business areas, drives automation and process improvements, and provides strategic guidance, mentorship, and functional leadership.

Leads SOX compliance and controls transformation across business, finance, accounting, and application technology functions. Responsibilities include risk assessments, control documentation, control design and remediation, audit coordination, walkthroughs, testing, fraud risk controls, process improvement, and stakeholder training. The role serves as a subject matter expert with independent judgment and supports controls for ERP, billing, CRM, revenue recognition, and customer contract systems.

Leads enterprise systems architecture for telecommunications IT environments, with a specialized focus on Netcracker core billing. Designs and integrates rating, invoicing, payments, collections, and mediation solutions; guides Agile and SAFe delivery; manages architecture artifacts, technical roadmaps, risks, dependencies, security, compliance, and operational readiness. Collaborates across business, product, engineering, infrastructure, cloud, data, security, and operations teams to deliver scalable, resilient, supportable systems.

Designs, implements, optimizes, and supports wireless core telecommunications architectures across 5G, 4G, and 3G environments. Manages engineering projects, coordinates vendors and stakeholders, monitors network performance, troubleshoots protocol and service issues, and maintains network documentation and records. Supports IMS services, cloud-native core deployments, network slicing, compliance, audits, and continuous improvement. The role also serves as project engineer for smaller initiatives and provides technical guidance to junior staff.

Provides senior technical leadership for enterprise systems and telecom architecture. Establishes standards, approves designs, evaluates vendor solutions, develops technology roadmaps and capital plans, oversees testing and operational readiness, and guides complex projects across their lifecycle. Serves as a subject matter expert and liaison among engineering, product, program, capacity, leadership, and vendor teams while ensuring highly available, scalable, secure, and reliable network infrastructure.

Defines and evolves enterprise systems architecture across IT systems, applications, integrations, data, cloud, infrastructure, security, and operations. Translates business capabilities and requirements into architecture models, roadmaps, design guidance, nonfunctional requirements, and delivery enablers. Supports SAFe and Agile planning, architecture governance, integration design, technical risk management, operational readiness, and continuous improvement. Collaborates with business, product, engineering, security, infrastructure, and operations stakeholders to deliver scalable, secure, resilient, supportable solutions.

Designs, implements, and supports complex telecommunications transport and network infrastructure. Responsibilities include architecture, high-availability design, troubleshooting, monitoring, optimization, documentation, KPI definition, project coordination, escalation management, and technical planning. The engineer provides final design specifications, supports long-term architecture, mentors junior staff, and delivers technical direction across multiple departments. Occasional travel, shift work, and after-hours emergency support may be required.

Designs, implements, supports, and optimizes high-availability IP/MPLS, carrier Ethernet, cellular, and video transmission networks. Responsibilities include capacity planning, bandwidth forecasting, outage troubleshooting, network monitoring, infrastructure documentation, escalation management, project coordination, and continuous improvement. The role provides technical direction to junior engineers and technicians, supports telecommunications engineering projects, and applies standards for availability, redundancy, scalability, efficiency, and security.