Jobs at Groupon
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Global Customer Engagement Manager

Groupon
Chicago
7 hours ago
+10
The Global Customer Engagement Program Manager will play a critical role within the Global Services Organization as part of the Global Strategic Engagement & Growth team. This team is tasked with deepening customer engagement, lifetime value, and profitability of our customers. You will be responsible for leading customer retention and new customer engagement programs for Global Operations. Based on segmentation, they will develop, test, roll out, manage and optimize life cycle programs in order to maximize customer lifetime value and profitability. You will partner very closely with our service delivery, training, QA and reporting teams. The Program Manager will report to the Senior Manager, Customer Engagement.

Business Operations Analyst

Groupon
Chicago
21 hours ago
+10
Partnering with Product managers, and to a lesser extent, engineering, marketing and sales to identify and drive strategic and operational improvements that deliver sustainable lift. Applying your expertise in quantitative analysis and the presentation of data to understand how users interact with Groupon's offerings. Reviewing product performance, advising on areas of opportunity, and analyzing A/B testing and other experimental data to measure the impact of new features. Crafting dashboards and communicating product performance towards achieving product goals. Designing both the business logic and the technical specifications to extract key data elements from Groupon’s products. Developing & testing hypotheses to explain both macro and micro trends and opportunities in the business. Quantifying the value / size of new opportunities to inform and prioritize product roadmaps.

Manager, Strategy and Analytics - Coupons

Groupon
Chicago
21 hours ago
+10
As a Strategy and Analytics Manager you'll be responsible for developing strategy and initiatives based on data analysis and insights. You'll work closely with leaders across the Coupon org to help set big picture priorities and direction. Your unique insights and perspective will drive business decisions across all aspects of the business including sales, operations, marketing and product. This is a fantastic opportunity for anybody wishing to further their career in analytics and business strategy.

Senior Account Manager - Coupons

Groupon
Chicago
21 hours ago
+10
As part of the Coupons Sales Team, Account Managers focus on growing revenue for existing mid-market Coupons clients, as well as onboarding new and prospective clients. Through a passion for building client relationships, you will build a portfolio focused on exceeding client expectations and anticipating the demands of rapid growth and innovation. You will work with both online and brick and mortar national retailers and deliver quality marketing solutions tailored to their needs.

Senior Manager, Global Learning & Development

Groupon
Chicago
21 hours ago
+10
You will be responsible for ensuring all learning & development team goals are met for each sector of business supported, that’s our customer service, merchant service, merchant research, and editorial teams. You will be responsible for the development of consistent standardized training delivery improvements with a focus on awesome customer experience and operations performance. The role mentors, coaches, develops, and supports the Instructional Design and Training Delivery teams. The Senior Manager will have proven ability to successfully lead the dynamic Training department with a talented team across the globe.

Staff Accountant - Groupon Goods

Groupon
Chicago
2 days ago
+10
As a staff accountant, you will be responsible for various financial and operational accounting aspects of the Groupon Goods Global North America business. This is a “hands on” accounting role with interaction with different departments (operations, logistics, finance, corporate accounting, tax, and treasury) across the North America region of Goods.

Account Executive, Groupon Getaways

Groupon
Chicago
2 days ago
+10
Do you want to sell a true discovery-focused platform?   Are you passionate about the travel industry? Are you motivated by the thrill of creating new business relationships, and love working in a fast-paced, forward-thinking environment?   Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace

Sr. Manager of Design (Merchant Experience)

Groupon
Chicago
2 days ago
+10
Groupon is looking for a talented hands-on Sr. Design Manager to join our team in Chicago, IL, where you'll be leading a team focussed on delivering world-class tools and experiences for Groupon Merchants. You are passionate about UX, and helping local businesses succeed, extremely detail-oriented, organized and willing to push the team with creative and constructive solutions. A great communicator with keen design judgment comfortable collaborating with cross-functional teams - who doesn’t get flustered easily. Someone who enjoys helping teams stay organized and effective, and can demonstrate success doing this in similar contexts. If you don’t know an answer you’ll dig until you find it. You know when to pull the right people into situations, and when to lead through your own initiative. You can sell their ideas to internal clients, because you’re a champ at presenting.

Data Scientist

Groupon
Chicago
3 days ago
+10
  At Groupon, data drives our decisions. We are looking for a Data Scientist who will join an influential team to guide the Groupon Goods product roadmap by deriving meaningful insights from the wealth of data we have from our customers, logistics networks and suppliers. You will be building machine learning models which empowers supply intelligence, pricing intelligence and recommendation system. We need an analytics and modeling expert the team

Manager, Systems Engineering

Groupon
Chicago
3 days ago
+10
Lead the team in roll out and migration of new cloud technologies. Direct engineering teams in day to day operations, maintaining a variety of technologies such as VMware, Windows Active Directory, Ansible, Commvault. Lead, Identify and automate efforts to implement improvements for routine repetitive tasks to enhance service and integration. Build in processes, as well as build and support systems that promote compliance with GDPR and SoX. Own system Compliance, Identity and Access, embedding standard methodologies by driving the discussion and decisions of technical topics related to the team, and communicate incidents to impacted business partners. Improve service stability and lead the integration of newly acquired companies. Lead the Systems Engineering team at Groupon to ensure technologies and solutions related to user authentication rollout and service deployment including AWS identity and access management and Conveyor Cloud / Kubernetes.

Senior Product Manager - Scalable Supply

Groupon
Chicago
4 days ago
+10
As a PM on our team, you'll create an amazing native experience around our partner inventory, bringing broad assortment and great convenience to our customers. You will work closely with senior leadership, technical teams and business partners to expand our relationships globally and to bring broad and deep selection to our marketplace.

Divisional Sales Manager - Merchant Success, Groupon+

Groupon
Chicago
4 days ago
+10
As DSM you will oversee the management of the entire live merchant experience. You will be the leader of a set of teams within this department: Merchant Ambassadors (SWB), Strategic Account Managers (SAMs), and Account Managers. You will be responsible for the merchant experience from launch into perpetuity (including retention, re-engagement, optimization, and new product roll-out). As a new department, you will be instrumental in shaping the roles, functions, and processes. Your thumbprint, thoughts, and creativity will be key in iterating and innovating. As Groupon+ scales, you will play a key role in maintaining our massive merchant supply and hitting revenue targets. As Groupon+ evolves, you will help drive deal optimizations and new product adoption, as well. In this role, you’ll train, develop, and grow employees. You’ll lead through any ambiguity and build a strong, cohesive team.

Director, Product & UX

Groupon
Chicago
4 days ago
+10
The Director, Product & UX leads the Product and User Experience strategy of the Global Operations Organization. This role directly oversees the Product Management, User Research, Product Design and Product Content functions. To be successful, the Director, Product & UX must deeply understand the needs of Global Ops and its leadership, and translate those needs into a relevant Product strategy, and strong experience design, while also ensuring technical requirements are clear to the Global Ops Engineering team, who are a close partner. This leader marries operational understanding, facility with finance, Product design and development, technical translation and the ability to transform data insights into beautiful and effective user experiences.

Senior Director, Strategic Projects - Eng & Ops

Groupon
Chicago
4 days ago
+10
Driving the rhythm-of-the-business process for the organization; including running monthly and quarterly VP-level business reviews to track technical projects and programs. Ensuring the establishment of business operations “engines” with well-defined metric–driven funnels necessary to meet our business objectives. Leading the effective and efficient delivery of large complex cross-functional projects by interacting with Team Leadership, Software Engineers, Technical Program Managers, and multiple related teams to support the delivery of large scale initiatives. Building consensus on process improvements and operational decisions to ensure that appropriate software engineering and operational excellence practices are employed to deliver high quality results. Craft, maintain and disseminate project and program information to partners to drive effective teamwork, communication, collaboration and dedication across multiple groups with competing priorities. Drive efficiency improvements and enhanced reporting metrics across the organization that includes forecasting, driving teams to hit targets, making resource and planning recommendations. Anticipate bottlenecks, anticipate and make trade-offs, and balance the business needs versus technical constraints.

Senior Financial Analyst

Groupon
Chicago
4 days ago
+10
The Senior Financial Analyst will play an integral role in the global forecasting, planning, and reporting process. You will be expected to produce timely, accurate reporting and customized financial analysis to support management decisions. You'll be a key member on the Global FP&A team based in our Chicago headquarters. Additionally, this role will provide ad-hoc analysis as needed for senior financial leadership. To be successful in this role, you should have strong analytical skills, an interest in financial data systems and processes along with a desire for consistent personal development. Willingness to dive in head first while improving key technical skills and learning new systems is a must.

Senior User Experience Researcher

Groupon
Chicago
4 days ago
+10
As a Senior UX Researcher in Design Union at Groupon, you will actively participate in ideation exercises to push the boundaries of what we build and to improve existing products, both in and outside personal expertise. You will use various research methodologies to plan, execute, and report customer interactions with both Groupon Merchants and Consumers. You will apply multiple types of UX Research methodologies with your sharp product instinct and customer empathy, and work alongside cross-functional teams to distill the most optimal solutions for our customers. You will actively build a strong relationship with business leadership, marketing, sales, product and development teams to design a world-class consumer experience. You’ll own a meaningful and wide range of products impacting the experience of millions of customers.

Program Manager - Fraud and Payments

Groupon
Chicago
4 days ago
+10
This role is an active and pertinent member of the Fraud and Payments Operations Global team at Groupon. Their main responsibility is to oversee and drive all technical and operational initiatives as it relates to the global roadmap determined by the head of the department, the Director of Fraud / Payments. As it relates to roadmap plans, the program manager should coordinate all project steps including but not limited to documenting operational requirements, sourcing of engineering resources, milestone / stand up This position requires the ability to work independently as well as the capacity to work quickly while delivering high-quality outputs. This position will work on overlapping projects, so strong organizational skills with the ability to multitask are critical. Groupon is a fast-paced and exciting environment. The ideal candidate will be comfortable with some ambiguity and will be able to thrive in a resource-constrained atmosphere.

Staff Accountant- North America

Groupon
Chicago
4 days ago
+10
From tax to treasury and FP&A to A/P, our teams connected to Finance manage monetary complexities at global scale in a new business category that continues to expand. At Groupon, Accounting isn’t your typical month-end close type of department. While the heart of our day-to-day work is providing financial information to the business, that’s only the tip of the iceberg. We’re building out financial systems to support every new business line and product, so our Accountants get a granular view and understanding of how a business is crafted from the ground up. The knowledge to gain is vast, as is the potential of our organization to continue growing.

Marketing Specialist, Customer Growth

Groupon
Chicago
4 days ago
+10
As a Marketing Specialist, Growth Marketing, you will be part of a fun, diverse, and dynamic team focused on growing Groupon’s customer base and engaging customers with the most beneficial and profitable solutions to drive long term value. You will define the strategies, scope, customer segmentation, and business cases for engaging programs that use marketing funds to grow Groupon’s customer base and drive long term value. You will be responsible for executing these marketing campaigns and driving continual improvement across your programs, gleaning insights from data to optimize and refine programming in partnership with key stakeholders.

Head of Global Real Estate and Facilities

Groupon
Chicago
4 days ago
+10
As Groupon's Head of Real Estate, you will manage our global real estate portfolio across multiple countries and continents. By partnering with real estate brokers as well as internal teams, you will lead all of the transactional aspects related to our office spaces. As leader of the Facilities team, you will also lead capital budget development for new offices or facilities and ensure that the i's are dotted and the t's are crossed when it comes to contractual obligations.

Senior Business Analyst

Groupon
Chicago
5 days ago
As a Senior Business Analyst on our Merchant Marketing team, you will serve as the primary expert on the health of Groupon’s merchant marketing efforts across the merchant lifecycle (lead acquisition, active merchant management, merchant retention, reacquisition). You'll spend your time measuring the success of our NA multichannel campaigns and website in driving new merchant acquisition, the efficiency of our internal processes in converting these leads into campaigns, and the resulting financial performance (ROI). Additionally, you'll be responsible for building out a program to measure in-depth email campaign performance in both lead acquisition and merchant lifecycle management efforts. You will make actionable recommendations for improvement at each level of the lead/sales funnel.

Sr. Marketing Analyst , Customer Growth

Groupon
Chicago
5 days ago
As a Sr. Marketing Analyst you are responsible for evaluating and optimizing marketing campaigns, identifying and providing insights & recommendations on performance of KPIs, and performing deep dive analyses to understand and improve subscriber activation, engagement and reactivation of customers. We’re looking for a passionate, creative and analytic person who is chomping at the bit to activate, engage and retain buyers on the biggest stage in collective buying. The Senior Analyst should have experience with relational databases and relationship marketing strategies to drive double-digit growth rates in activation, purchases, email engagement, multi-channel marketing and help take CRM efforts globally. Candidates will have a minimum of 2 years marketing, P&L ownership and project management experience and thrive in high performance cultures. SQL knowledge is a must.

Manager, Getaways Market Management

Groupon
Chicago
5 days ago
Lead and develop a team of Market Managers to achieve results by ensuring quality, productivity, retention and professional growth. Understand key market demand periods, know destination trends and plan courses of action required to meet business initiatives. Develop and implement solutions to the team in order to drive performance, optimize processes and reduce merchant friction. Recruit, develop, train and retain top talent by creating a productive and positive environment for the team. Conduct regular supplier performance and quality evaluations to ensure the team is providing first-class service. Partner with key cross-functional team members to drive key business initiatives. Address merchant escalations in a prompt and professional manner.

Product Designer

Groupon
Chicago
5 days ago
• Collaborate with our UX researchers to better understand customer needs. • Actively participate in ideation exercises to push the boundaries of what we build and to improve existing products, both in and outside personal expertise. • Create flows, user scenario, storyboards, wireframes, and visual designs during the full cycle of the product design and development. • Help define and prototype proposed designs and interactions, using the best tools to express your ideas. • Deliver high-fidelity designs and specifications. • Deeply understand, contribute to, and if necessary challenge the requirements and business goals of projects you work on. • Actively build a strong relationship with business leadership, marketing, sales, product and development teams to design a world-class consumer experience.

Team Lead, Fraud

Groupon
Chicago
5 days ago
We are searching for a Team Lead for our Fraud team. This role is the main driver of team results daily through tracking and being responsible for the performance of assigned departmental productivity and quality targets. You ensure team tasks are achieved by providing specific direction to the front line in Chicago and cursory mentorship to the Consumer Fraud Team in North America. This team and the lead will work to ensure company policies and guidelines are being upheld. They need to identify issues, develop a strategy, then implement those solutions to their problems while not requiring constant input from a supervisor, but consistent with overall direction as established by the North American Consumer Fraud Manager and Global Head of Consumer Fraud and Payments.

Senior Business Operations Analyst

Groupon
Chicago
5 days ago
As a Business Operations Analyst, you'll partner with Product Managers, Engineering, Marketing and Sales to identify and drive strategic and operational improvements that deliver sustainable lift to the organization. You’ll apply your expertise in quantitative analysis and the presentation of data to help our teams understand how users interact with Groupon's offerings. You’ll also quantify the value & size of new opportunities to inform and prioritize product roadmaps.

Market Manager, Groupon Getaways

Groupon
Chicago
5 days ago
As a Market Manager, you will focus on increasing revenue and developing positive relationships with hotels in assigned markets. We partner with other teams to handle these relationships post-close - leading a seamless transition and all activities related to onboarding, launching, and running hotel deals on our platform. Whether you're optimizing a live deal for a hotel partner that we've worked with for years, or negotiating changes to maximize revenue, you'll be the point of contact for our existing Getaways merchants.

Strategy and Operations Analyst - Global Program Management

Groupon
Chicago
5 days ago
The Strategy and Operations Analyst will be a part of the newly formed Global Programs team and is responsible for using data-driven insights to drive business transformation initiatives globally. As a Strategy and Operations Analyst, you will collaborate with partners across multiple functions and regions establishing and socializing key performance indicators to track initiative performance. You will work closely with functional SME’s to align metric outputs to opportunities for improvement and develop business cases to drive step-function improvements in Groupon’s business.

Marketing Manager - Loyalty Program

Groupon
Chicago
5 days ago
As the Loyalty Program Marketing Manager, you will lead the growth and expansion of Groupon’s loyalty programs, improving the customer experience and engagement. This role is part of a fun, diverse and dynamic North America Marketing Team and is critical to driving consumer adoption and repeat use of our loyalty programs. You’ll spend your day working with marketing teams across digital and offline channels, as well as coordinating among business teams to ensure a seamless end to end experience across email, site and mobile experiences. This is a high exposure, high impact role that will help shape the company’s loyalty programs and bring the products to market.

Account Manager

Groupon
Chicago
5 days ago
You will answer merchant questions by taking inbound calls or inquiries. You will drive merchant loyalty and retention through exceptional service levels. You will handle post-sale merchant communications, conflict resolution, and compliance on merchant deliverables, resolving client issues effectively in a timely manner. You will focus on servicing merchant inquiries, resolving issues and optimizing deal campaigns with existing Groupon merchants. Develop familiarity with each merchant’s business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue/profit drivers.

Software Development Engineer, Android

Groupon
Chicago
1 week ago
You will develop the code that improves our overall Android mobile customer experience. Work alongside other partners (such as Product Managers, Designers, and QA) to build and ship features that go into the Groupon consumer application. Rapidly add new functionality, take on complex problems, and ship quality applications. Develop and open source new libraries for use by the Android community. Work with other developers across Groupon to ensure we’re using the right methodologies and practices. Help build our technical execution plans and ensure we hit all expectations.

Email Campaign Manager - CRM

Groupon
Chicago
1 week ago
Our Email Campaign Manager is in charge of developing and deploying email campaigns for customers, partners and potential clients. In this role, you will be proficient in CRM and email campaign programs. You should be familiar with and excited about email execution, email performance metrics and project management fundamentals. As an amazing Email Campaign Manager, you will be able to multi-task and work collaboratively with marketing, merchandising, product development and other departments.

Technical Product Manager - Scalable Supply

Groupon
Chicago
1 week ago
Drive partnership and platform strategy. Collaborate regularly with leaders across the firm to ensure that product vision aligns with business needs and requirements. Partner with design, data science and engineering teams to bring your ideas to life. Work across business, engineering and product orgs to execute your roadmap at lightning speed. Develop metrics to monitor and quantify impact of all new programs that you launch.

Senior Counsel, Product

Groupon
Chicago
1 week ago
The Senior Corporate Counsel, Product will be the lead attorney advising Groupon’s global enterprise on product initiatives and related matters. This person will collaborate and work cross-functionally across the legal department and multiple business units, including product, engineering, information security, corporate development, and other departments. This is an exciting and potentially transformational position that offers the opportunity to shape your role in an ever-changing organization.

Head of Affiliates - Coupons NA

Groupon
Chicago
1 week ago
The Head of Affiliates will be responsible for growing revenue, leading the account management and client services teams, building relationships with merchants and networks and setting the overall affiliate sales strategy. You'll be a thought leader both within Groupon and externally by speaking at conferences, sharing best practices and developing deep industry relationships. You will be passionate about affiliate marketing and excited to pitch new and creative ideas to our merchants. You will also be an advocate internally, working with merchandising, content, product and other partners to develop new and innovative ways to promote our merchants offerings through Groupon Coupons. We're seeking a proven leader who can bring fresh ideas and industry standard methodologies to help an already amazing team realize its full potential.

Cloud Data Platform Engineer

Groupon
Chicago
1 week ago
Research, Evangelize, Apply, Lead, Monitor cloud adoption for backend systems. Set architecture standards and frameworks for our Data Lake. Develop best practices to provide guard rails. Engage on projects outside of building blocks if available. Play an important role in ensuring Groupon's transition to Cloud is executed successfully and efficiently as possible.

Payments Analyst

Groupon
Chicago
1 week ago
In this role, you will be accountable for optimizing the payment systems at Groupon utilizing data driven analysis. You will assist in managing the day-to-day operation and problem solving of the team, which includes monitoring authorization rates, reconciling differences between internal and processor data, identifying issues, then escalating to proper contacts. Your role will be involved in providing feedback to the Payments roadmap and figuring out priorities across all markets.

SEO Technical Specialist

Groupon
Chicago
1 week ago
The SEO Technical Specialist is responsible for executing technical SEO strategies across various Groupon Coupons digital assets. Requires tactical and project coordination experience in aspects of SEO including site architecture, crawlability, and page speed. Ensure Coupons properties and digital/social assets meet the optimal technical criteria of the latest search engine algorithms to improve accessibility, visibility, rank, and relevance in search engines.

Senior Analyst, Strategic Insights

Groupon
Chicago
1 week ago
The Senior Strategic Insight Analyst will leverage analytics and business acumen to help Getaways leadership make decisions surrounding Groupon’s deals, customer base, and core product. By understanding and interpreting data structures and assessing business performance, you will generate objective and actionable short- and long-term recommendations based on hard data. We have dynamic growth and little room for error, so data plays an integral role in our decision-making process. Our team consists of the left-brained wizards working behind the scenes to provide insight to the business.

Technical Accounting Manager

Groupon
Chicago
1 week ago
At Groupon, Accounting isn’t your typical month-end close type of department. While the heart of our day-to-day work is providing financial information to the business, that’s only the tip of the iceberg. We’re building out financial systems to support every new business line and product, so our Technical Accounting team gets a granular view and understanding of how a business is crafted from the ground up. The knowledge to gain is vast, as is the potential of our organization to continue growing.

Vendor Account Manager

Groupon
Chicago
1 week ago
As a Vendor Account Manager you are at the front-line of delivering exceptional services to our base of vendor partners. You are responsible for providing amazing service to our vendor partners, assisting them with their Groupon Goods feature, providing guidance and coordination in shipping logistics, and fostering strong, long-term relationships. This role interacts across multiple departments and functions.

Senior Manager, Business Development (Corporate Development)

Groupon
Chicago
1 week ago
The Senior Manager, Business Development will help source and execute partnership opportunities aimed at accelerating Groupon’s growth, with a particular focus on financial institutions (FIs) and other partners in the financial services space. They will build and maintain strategic relationships with FIs, Fintech companies, and other internet platforms, media companies, and startups that will materially impact the Groupon business.

Senior Product Designer, Merchant Experience

Groupon
Chicago
2 weeks ago
Collaborate with UX researchers to better understand customer needs and pain points, and verify your designs are solving for them. Collaborate with Content Strategists to understand how effective content can super-charge the clarity of your designs in a voice customers understand. Sketching, concept generation, and other ideation exercises to push the boundaries and questions the strategies behind what we build. Create flows, wireframes, animations, storyboards, and any other visualizations that make explicit the functional and systems core of a product’s design, across all relevant channels and devices. Collaborating effectively to define and prototype proposed designs and interactions (using the best tools to express your ideas). Contribute ideas to improve existing products, both in and outside of personal expertise. Lovingly craft final design deliverables and product specifications. Deeply understand, contribute to, and if necessary challenge the requirements and business goals of projects you work on. Collaborate with multidisciplinary teams to effectively and efficiently develop solutions.

Global Instructional Designer

Groupon
Chicago
2 weeks ago
● Develop highly engaging and interactive training materials, and deliver engaging presentations to business leaders. ● You will apply advanced adult learning theories into a practical, application-based training strategy. ● Design training utilizing e-learning, game-based learning and other delivery methods that will support the acceleration of learning as measured by business performance. ● Utilize project management tools and skills to lead medium-to-large scale content development projects. ● Collaborate with servicing teams, subject matter experts (SMEs), and managers across support teams to provide consulting to effectively develop training content. ● You will coach and mentor junior designers in use of tools and instructional design methodologies. ● Contribute to the development and implementation of new learning models and content design templates.

Marketing Manager, Retention Strategy

Groupon
Chicago
2 weeks ago
  Connecting with our customers is at the heart of everything we do. Are you ready to redefine Groupon’s Customer Lifecycle Strategy?   Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses. We connect people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions

Growth Marketing - Head of Strategy and Operations

Groupon
Chicago
2 weeks ago
As Head of Growth Marketing Strategy and Operations, you will be the business owner accountable for the company’s performance against customer growth, purchase frequency, retention, and profitability targets. Your team will provide the insights that enable us to understand not only what’s happening with our customer base, but why. And using those insights, you will create broad awareness and understanding of our customer dynamics to inform customer segmentation and lifecycle marketing tactics, and drive an integrated approach to optimizing base size and profit across marketing, business, product, and engineering teams.

Business Development Representative - Inside Sales

Groupon
Chicago
2 weeks ago
As a Business Development Representative (BDR), you'll focus on closing new business for the Groupon platform. Starting day 1, you'll receive hands-on professional sales training and learn the core skills needed to be successful long term. Through our training program, you'll learn about customer relationship building, Groupon's sales process, sales strategy, sales psychology, and more. You'll use the skills developed in this training to make connections, grow partnerships, and scale the businesses we have on our site - both big and small.

Merchant Development Representative

Groupon
Chicago
2 weeks ago
You'll focus on full cycle management of merchant accounts. Whether you're optimizing a live deal for a business that we've worked with for years, or negotiating to bring a merchant back on our platform, you'll be the point of contact for our existing merchants at Groupon. Starting day one, you will receive hands-on professional sales training and learn the core skills needed to be successful. Through our training program, you'll learn about customer relationship building, Groupon's sales process, sales strategy, sales psychology, and more. You'll use the skills developed in this training to make connections, grow partnerships, and scale the businesses we have on our site - both big and small.

Business Development Representative - Food & Drink

Groupon
Chicago
2 weeks ago
As an Inside Sales Representative, you'll focus on closing new business for the Groupon+ platform. Starting day 1, you'll receive hands-on professional sales training and learn the core skills needed to be successful long term. Through our training program, you'll learn about customer relationship building, Groupon's sales process, sales strategy, sales psychology, and more. You'll use the skills developed in this training to make connections, grow partnerships, and scale the businesses we have on our site - both big and small.

Senior Software Engineer-Payments

Groupon
Chicago
3 weeks ago
Being a technical leader who will help drive the product and team culture which is focused on inclusivity, ownership, and collaboration. Collaborating with Product and Engineering management to understand requirements and design flexible solutions for our global systems. Implementing, testing, deploying, and providing production support in weekly iterations. Mentoring and helping grow the other engineers on the team.

Affiliate Marketing Director, Coupons

Groupon
Chicago
3 weeks ago
As a Client Services Manager you will support the Groupon Coupons business to develop strategic plans for affiliate networks, agencies, key clients and third parties. A successful candidate will have a strong sales and revenue management background with a track record for growing existing portfolios, developing lasting client relationships, and facilitating new advertiser program launches. We are looking for a confident and driven leader who has a passion for affiliate marketing. You will bring a consultative approach to your clients, working with them to come up with new and creative solutions to suit their needs. You will be a thought leader in the affiliate marketing industry, participate in conferences and networking events and be an advocate towards advancing Groupon Coupon's brand and position in the market.

Director of Strategic Growth, Getaways

Groupon
Chicago
3 weeks ago
The Director of Strategic Growth is the right hand to the General Manager. They are responsible for leading key growth initiatives and strategic business development initiatives for Groupon Getaways. They will lead a global team that oversees analytics, revenue management, planning, quality, merchandising, customer marketing, change management and business marketing. This Director leads and provides guidance and support to the Head of Sales and the Head of Product & Operations to maintain strategic alignment in execution. They will also be responsible for negotiating strategic agreements with travel companies, demand sources, and technology suppliers.

Sr. Business Operations Analyst

Groupon
Chicago
3 weeks ago
• Partnering with Product managers, and to a lesser extent, engineering, marketing and sales to identify and drive strategic and operational improvements that deliver sustainable lift.  • Applying your expertise in quantitative analysis and the presentation of data to understand how users interact with Groupon's offerings. • Developing & testing hypotheses to explain both macro and micro trends and opportunities in the business. • Quantifying the value / size of new opportunities to inform and prioritize product roadmaps. • Designing both the business logic and the technical specifications to extract key data elements from Groupon’s products. • Creating dashboards and communicating product performance towards achieving product goals. • Reviewing product performance, advising on areas of opportunity, and analyzing A/B testing and other experimental data to measure the impact of new features. • Develop effective statistical models for segmentation, classification, optimization, etc.

Information Security Engineer

Groupon
Chicago
3 weeks ago
This Information Security Engineering position will initially focus on the continued configuration, deployment, and management of Groupon’s SIEM solution across a global infrastructure.  This position will be tasked with implementing intelligent behavior-based monitoring rules, managing log sources & software updates, while also helping expand SIEM coverage and visibility.  Additional responsibilities include the ability to analyze and perform event correlation, create Dashboards and reporting content, troubleshoot, and remediate issues while working closely with IT and engineering teams to ensure that the SIEM is optimized for performance and logging sources are properly configured.

Senior Manager, Marketing - Coupons NA

Groupon
Chicago
3 weeks ago
We are seeking an experienced marketing leader to head our North America Coupon's marketing team. You will work closely with the GM of Coupons and the Head of Affiliate Sales to deliver integrated marketing campaigns to our partnering brands. A highly analytic and data-focused approach is needed to deliver strong performance with transparent results. You will be responsible for building creative and strategic programs for merchandising in emails, push notifications and on-site assets. You will also optimize and scale our brand focused SEM, display and biddable media program. Additionally, you will join the affiliate sales team in pitching new ideas to merchants, networks and agencies. As successful candidate will be excited about big picture marketing strategy and get in the details on data and execution.

Account Manager - Coupons

Groupon
Chicago
3 weeks ago
As part of the Coupons Sales Team, Account Managers focus on growing revenue for existing mid-market Coupons clients, as well as onboarding new and prospective clients. Through a passion for building client relationships, you will build a portfolio focused on exceeding client expectations and anticipating the demands of rapid growth and innovation. You will work with both online and brick and mortar national retailers and deliver quality marketing solutions tailored to their needs.

Software Development Engineer, Android

Groupon
Chicago
3 weeks ago
You will develop the code that improves our overall Android mobile customer experience. Work alongside other partners (such as Product Managers, Designers, and QA) to build and ship features that go into the Groupon consumer application. Rapidly add new functionality, take on complex problems, and ship quality applications. Develop and open source new libraries for use by the Android community. Work with other developers across Groupon to ensure we’re using the right methodologies and practices. Help build our technical execution plans and ensure we hit all expectations. Teach and mentor fellow engineers, and work to foster an environment of development and inclusivity.

Head of Creative Services (Internal Agency)

Groupon
Chicago
3 weeks ago
Groupon is seeking a Head of Creative Services to lead our 50+ person team working on creative globally for both our Groupon and LivingSocial brands. You will lead our creative teams, studio, digital asset management, client management and project management teams as we transform our marketing to increase personalization, customer engagement and excitement across all touchpoints.

Director, Business Development (Corporate Development)

Groupon
Chicago
3 weeks ago
The Director, Business Development will help source and execute partnership opportunities aimed at accelerating Groupon’s growth. They will build and maintain strategic relationships with other internet platforms, media companies, and startups that will materially impact the Groupon business.

Analyst - Marketing Analytics

Groupon
Chicago
3 weeks ago
The Analyst, Marketing Analytics falls under the Revenue Management function and is responsible for using data-driven insights to optimize merchandising strategy and deliver on growth targets for the NA Groupon business. You will work closely with partners in Merchandising, Marketing, Finance, and business teams to understand performance, see opportunities for improvement, and develop plans of action to improve revenue.

Pricing & Promotions Data Scientist

Groupon
Chicago
3 weeks ago
• Design, implement, and deploy scalable algorithms and models that utilize large amounts of data for enhancing pricing, determining sensitivity to promotions, increasing conversion, and improving user experience. • Analyze historical data and build forecasting systems to determine future business opportunities and metrics. • Utilize advanced data mining and machine learning to personalize the user experience, increase user engagement and improve core business metrics. • Conduct A/B test to predict contribution impacts from new models and algorithms. • Collaborate with Engineering, Central Data Science, Product Management & various Marketing teams to data-driven insights that improve performance. • Be a key part of setting pricing and promotional strategy.

Software Development Engineer - Salesforce

Groupon
Chicago
3 weeks ago
Build custom solutions using native Salesforce and custom technologies including Apex, Lightning, Visualforce, Javascript, Batch, Queueable and Scheduled Apex, standard REST APIs, Bulk API and Custom Rest services. Build and/or maintain custom external integrations in Java/DropWizard and/or Javascript/Node. Collaborate with operational, product, and engineering teams at Groupon to define the best integrations with Salesforce and assist with technical design. Manage the full software development lifecycle from technical design to development, testing and deployment. Responsible on ensuring the solutions are technically scalable, work within the Salesforce Governor limits and adheres to the standard coding practices on the cloud platform. Work with the Salesforce Product Management team at Groupon to understand stakeholder requirements and assist in scoping long-term, scalable solutions. Collaborate daily with a the Groupon Salesforce team of Admins, Engineers, and Product Managers.