Grubhub Careers Chicago
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Senior Product Designer (Visual Design)

Grubhub
Chicago
3 days ago
+33
About You: You believe design is a verb, not a deliverable. We are looking for design experience in advocating for the user despite business and technical constants. This will require you to both understand the problem you are solving and execute the appropriate solution.You know (as much as you might fight it) the constraints of technology are just as important as their promise because it’s in the constraints we find our best ideas. Someone who sees the patterns in the chaos and knows how to translate those patterns into tools for the design teams. You know there’s a time for going wide, a time for going deep, and interpret how to bring the product diners teams you work with through both stages. You are a thinker, a maker, and a passionate advocate for the Minimum Delightful Product approach to the mantra of “move fast and ship it."

Inside Sales Executive (Remote)

Grubhub
Remote
3 days ago
+33
The Grubhub Inside Sales Executive role is a great opportunity to leverage your sales skills to make an impact on our rapid growth immediately. Plus, you’ll be selling restaurant owners exactly what they already want: more business. Our current Sales Executive’s love the team events, contests, and of course the meal perks. This is the place to hone your sales skills, and make great money doing it.   You’ll be on the front lines of building Grubhub’s national restaurant partner network. You’ll research and consult with restaurants, contact the decision makers, and show them how Grubhub can benefit their business. You’ll need to be resourceful, persuasive, determined, competitive, and have the ability to easily connect with people from all walks of life.

Inside Sales Manager

Grubhub
Chicago
3 days ago
+33
Work closely with the Senior Manager of Restaurant Sales and the Director of Restaurant Sales to lead an inside sales team. Train, coach,  motivate, and manage a team of Sales Executives to improve individual results. Identify opportunities to improve effectiveness and efficiencies with processes, tools, product offerings, and employee development. Use Salesforce.com to develop regular tracking and reporting of key performance metrics and translate these metrics into implications and recommendations. Develop effective coaching strategies and content for team meetings. Encourage transparency and align broader company initiatives with department goals. Monitor success outcomes from each team member through the creation of recognition programs, dashboards, and leader boards. Coordinate with The Restaurant Sales Management Team to ensure proper communication and alignment across teams.

Technical Project Manager

Grubhub
Chicago
3 days ago
+33
The Technical Project Manager, Corporate IT, is a key position in our success of delivering an amazing technology experience to our Grubhub population. This role is based in Chicago, and reports to the Director, Corporate IT. We are looking for a Technical Project Manager who has experience in implementing internal IT systems across multiple teams.

Applications Developer II

Grubhub
Chicago
3 days ago
+33
Building and maintaining SCIM endpoints for internal and 3rd party applications. Establish test plans for nonprod, prod progression. Work with internal teams to design and develop provisioning interfaces utilizing the SCIM standard. Troubleshoot and reference 3rd party vendor support documentation on API integrations. Work with the internal teams to understand test cases for provisioning use cases and user lifecycle. Provide documentation to the internal IT Engineering, Applications and Support teams. Work with the internal Security team on best practices and development designs for SCIM integrations.

Inbound Sales Manager

Grubhub
Chicago
3 days ago
+33
Work closely with the Senior Manager of Restaurant Sales and the Senior Director of Restaurant Sales to lead an inside sales team. Train, coach,  motivate, and manage a team of Sales Executives to improve individual results. Identify opportunities to improve effectiveness and efficiencies with processes, tools, product offerings, and employee development. Use Salesforce.com to develop regular tracking and reporting of key performance metrics and translate these metrics into implications and recommendations. Develop effective coaching strategies and content for team meetings. Encourage transparency and align broader company initiatives with department goals. Monitor success outcomes from each team member through the creation of recognition programs, dashboards, and leader boards.

Sr. Analyst - Competitive Intelligence

Grubhub
Chicago
3 days ago
+33
Grubhub is looking for an innately curious, deeply analytical and highly driven Sr. Analyst to join the Competitive Intelligence team. We are responsible for creating visibility into competitive strategies with the ultimate goal of defending/growing our market share. This role reports to the Senior Manager of Competitive Intelligence and will work closely with senior leaders across the organization. We are looking for a data-driven person who knows who knows how to move quickly, work cross-functionally, and leverage insights to drive outcomes.

Sr. People Solutions Partner

Grubhub
Chicago
3 days ago
+33
We are looking for a senior level people partner with deep domain knowledge and expertise in employee relations. This role will be a hybrid, a business partner and leader for our operations teams (care, logistics, and employee drivers) and our people solutions leader overseeing the employee relations center of excellence at Grubhub. This person will be responsible for partnering with the business on all people related initiatives and programs, while ensuring that we drive a progressive, diverse, and inclusive culture in our operations organizations. They also will have people oversight for two people managers (HR Managers) in the operations group.

Sr. Associate, Marketing (B2B Product Marketing)

Grubhub
Chicago
6 days ago
+33
Build and execute go-to-market initiatives that drive awareness of and engagement with Grubhub’s restaurant platform: Grubhub for Restaurants. Position Grubhub as the leading innovator and premier restaurant marketing partner. Partner with stakeholders from our Core Restaurant teams including Restaurant Network, Core Restaurant Product, and Loyalty Product to achieve alignment on go-to-market efforts to meet restaurant growth goals. Collaborate with multiple product workstreams on product opportunities to support driving adoption and engagement with Grubhub for Restaurants platform and features.  In partnership with our Product team, own the roadmap for product integration with our customer engagement platform to develop and optimize programs and campaigns. 

Senior Data Analyst (Report Development)

Grubhub
Chicago
6 days ago
+33
We are looking for a Senior Data Analyst, who will be instrumental in visualizing business trends and insights across the company. The Finance team is the analytical engine of the company - we surface data-steered insights that drive strategy and optimal choice making for the leads across the organization. We need data, reporting and investigation to do this! In this role, you will need to understand effective dashboard design and translate thorough requirements into dashboards/reporting to help analyze trends.

Data Scientist II

Grubhub
Chicago
6 days ago
+33
Grubhub is looking for an innately curious, business-minded, results-oriented Data Scientist with a focus on predictive modelling, specifically time-series forecasting. In this role, you will build and deploy models predicting various aspects of the business’ logistics. You will also perform analysis to inform the business. Specific responsibilities include, but are not limited to, data analysis, problem solving, development of cutting-edge time-series forecasting models, deployment and maintenance of those models. 

Product Operations Manager

Grubhub
Chicago
6 days ago
+33
As Manager, Product Operations at Grubhub, you will be responsible for developing and delivering processes and procedures across a broad swath of initiatives for Grubhub’s product and design organization. You will collaborate across the organization with Senior Leadership and critical business stakeholders, and be responsible for the evolution and optimization of Grubhub’s product and design planning process.  You will develop and own the product roadmapping, goal setting, communication, and prioritization process. This highly-visible role will use their experience in project management methodologies to drive the planning and execution of work across our Product and Design teams while connecting and providing transparency to our business partners across the organization. You will report directly into the Chief Product Officer for the Grubhub organization.

Workforce Manager

Grubhub
Chicago
6 days ago
+33
Provides strategic thought leadership to senior leadership. Acts as a subject matter expert for an aligned line of business to provide input and vet initiatives and modeling results. Partners with WFM analysts to develop forecasts and staffing plans. Works closely with command center analysts to meet SLA objectives.  Manages all activities required to maintain integrity of the plan, model, and all associated processes.

Senior Site Reliability - Software Engineer

Grubhub
Remote
6 days ago
+33
We are in need of additional software- and service-focused SREs to ensure reliable delivery of projects (and food!). Both Delivery and Restaurant SRE teams are looking for qualified candidates. SREs in the Delivery group focus on all services related to our driver network and logistics related to delivering food. They oversee how our delivery partners interact with our systems to accept new assignments and deliver your food, the services (and algorithms) which dispatch work to delivery-partners to maximize efficiency while ensuring on-time deliveries, how delivery partners are paid, and so much more! Restaurant SRE group ensures that restaurants reliably receive and confirm orders so they can prepare food on time. They also oversee all systems related to restaurant information, such as operating hours and menu items, and make sure that information is up to date and reliably propagated throughout our Grubhub marketplace. Both teams help design and build complex distributed systems at an incredible, highly available, multi-datacenter, scale.

Marketing Analyst

Grubhub
Chicago
6 days ago
+33
We are looking for an innately curious, deeply analytical and highly driven Analyst who will support the Marketing Retention Analytics team. They will be responsible for uncovering trends and strategic insights in customer behavior, building and improving key-metric dashboards, and leveraging data to unlock opportunity and drive strategic marketing decisions to retain our customers. This role reports to the Senior Manager, Retention Strategy & Analytics. We are a lean team; to succeed in this role, you must operate with an ownership mindset and be comfortable with ambiguity in a fast-changing environment. 

Associate, Marketing (CRM)

Grubhub
Chicago
6 days ago
+33
The CRM Associate will be responsible for the execution of all retention campaigns. They’ll own the monitoring of and reporting on all these programs and provide actionable recommendations to improve these metrics. This role will support the development of dynamic campaigns and should have experience working cross functionally to execute large-scale campaigns. 

Account Advisor, Enterprise Accounts

Grubhub
Chicago
6 days ago
+33
The Enterprise Account Advisor is the key contact for all Grubhub Marketplace Enterprise-level accounts. You will be tasked with developing successful client partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites.  Your goals will focus on launch, retention, account maintenance, and revenue generation of group accounts. You’ll be charged with onboarding the brand and key stakeholders, driving the technical integration, operation and launch deadlines. Working with internal stakeholders, you will be in charge of coordinating across multiple engineering and operational teams to help ensure a successful launch. Post-launch, you will be communicating with clients on a regular basis, maintaining a high retention rate of your portfolio, as well as exploring ways to grow each account.

Senior Data Scientist

Grubhub
Chicago
6 days ago
+33
Grubhub is looking for a data scientist to join the Pricing team. As a part of Pricing, you’ll be a member of a small team of data scientists and engineers who shape and optimize how we charge our diners, shaping hundreds of millions in revenue annually. You will work closely both with financial stakeholders as well as engineers to ship models that make Grubhub more efficient with the way in which it charges customers. You’ll construct models and A/B tests as well as write code to improve our modeling capabilities.

Senior Data Scientist (Experimentation)

Grubhub
Chicago
1 week ago
+33
Grubhub is looking for a bright, curious and energetic Data Scientist to join the data nerds on the Finance Research Team at GrubHub. The Finance Research team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for the Executive team and leaders across the organization.  In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities.

Software Engineering Manager - Restaurant Onboarding

Grubhub
Chicago
1 week ago
+33
As a Team Lead in Restaurant Onboarding, you will be responsible for building, maintaining, and scaling the system responsible for getting restaurants online and taking orders through Grubhub starting from our first contact with them. You will work with other technology teams, product managers, designers, and business stakeholders to build the best-in-class signup and onboarding experience for restaurants

Sr Manager, A/B Testing (Experimentation)

Grubhub
Chicago
1 week ago
Grubhub is looking for a bright, curious and energetic Manager A/B Testing to join the data nerds on the Finance Research Team at GrubHub. The Finance Research team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for the Executive team and leaders across the organization.  In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities.

Sr. Analyst - Enterprise Analytics

Grubhub
Chicago
1 week ago
We’re looking for a data-minded analyst, with a mindset for strategy and knack for solving problems. You’ll be analyzing some of our largest brand partners and making recommendations so we can grow our businesses profitably together.

Restaurant Fulfillment Specialist- Menu Consultation

Grubhub
Chicago
1 week ago
This position is accountable for identifying new and improved ways through research and provided data to enhance restaurant menus on the platform in order to attract more diners and drive more revenue. Team members will be held accountable for providing consultative services to our restaurant owners to educate and provide recommendations to improve menu performance. Team members will need to fully comprehend and be a subject matter expert within the market in order to provide our restaurant owners with the highest quality of service.

Sr. Analyst - Market Health

Grubhub
Chicago
1 week ago
Grubhub is looking for an innately curious, data-driven Senior Analyst to be a founding member of our Market Health team.  Market Health is responsible for understanding the drivers of local market performance, including restaurant network density and availability, local marketing efforts, diner and driver service levels, and the competitive landscape.  In this role, you will work to build a data driven approach for market diagnostics and work cross-functionally with all the departments that impact local market performance, thereby guiding strategic investment and execution for success.

Restaurant Fulfillment Specialist

Grubhub
Chicago
1 week ago
Facilitate the onboarding of new accounts with the goal of getting them live on the platform as quickly as possible. Build and manage the client relationship during this onboarding experience to exemplify our Customer Obsessed value. Coordinate with both restaurant owners and internal GH teams to get restaurant accounts built and live on the platform.. Examples of internal collaboration include scheduling photoshoots, partnering with the logistics team to ensure equipment is shipped, and working with the Sales team to confirm restaurant submissions are valid. Influence Restaurant Owners and provide insights on the value of getting onto the platform as quickly as possible to align with your goals and company goals. Proof contracts, menus, tax details, and more to ensure documentation lines up with GrubHub standards & legal responsibilities. Provide guidance to Restaurant Owners on their menu content, self-service tools, and different features Grubhub offers.

Associate, Enterprise Accounts

Grubhub
Chicago
2 weeks ago
The Associate, Enterprise Accounts role is the key contact for all Grubhub Enterprise Marketplace franchised accounts. You will be tasked with developing successful client partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites. Your goals will focus on launch, retention, account maintenance, and revenue generation of franchised accounts. Working with internal stakeholders, you will be responsible for coordinating across multiple engineering and operational teams to help ensure a successful launch. Post-launch, you will be communicating with clients on a regular basis, maintaining a high retention rate of your portfolio, as well as exploring ways to grow each account. 

Product Data Analyst (MUST have SQL exp.)

Grubhub
Chicago
2 weeks ago
Participate in defining roadmap projects. Support PMs with data analysis to help inform business decisions (impact analysis, root cause analysis, cost/benefit analysis), expediting product discovery and prioritization efforts. Create SQL queries and dashboards to monitor experiments. Provide insights into product usage to inform innovation or areas of weakness. Work closely with other product team members to help understand how you can provide data to power decision making. Gathering and unearthing unmet customer needs through research, data analysis, user experience analysis and testing, competitive research and any other relevant tools. Be able to prioritize and handle multiple requests for information at any one time. Understand how user interactions translate to data that you can provide insights.

Data Engineer II

Grubhub
Chicago
2 weeks ago
Data Engineer will be responsible for building efficient data pipelines that transform raw data into a format usable by downstream applications that serve both analytical and operational use cases. This Data Engineer will be working closely with business stakeholders, product managers and engineering teams to meet data requirements of various initiatives in Grubhub.

Manager, Restaurant Success (Associates)

Grubhub
Chicago
2 weeks ago
The Manager, Restaurant Success role is a great opportunity to leverage your leadership and operational skills to make an impact across our entire success team. You’ll be on the front lines of building Grubhub’s success infrastructure to ensure excellence and consistency across the success team while also managing a team of Associate Account Advisors.  You’ll need to understand change management, leadership, process improvement and be able to command respect from the entire team. 

Copywriter (B2B)

Grubhub
Chicago
2 weeks ago
Grubhub Marketing is looking for an Associate Copywriter to support our B2B marketing teams. You’ll be an integral part of the creative department, reporting to our creative directors. You’ll work remotely in the near term, then in either our Chicago or New York office when they reopen.

Designer (B2B)

Grubhub
Chicago
2 weeks ago
Grubhub Marketing is looking for a designer to support our B2B marketing teams. You’ll be an integral part of the creative department, reporting to our creative directors. You’ll work remotely in the near term, then in either our Chicago or New York office when they reopen.

Director, Marketing Operations/Project Management

Grubhub
Chicago
2 weeks ago
Grubhub is looking for a Director of Marketing Operations with a strong program management background to lead operational excellence in its 130-person Marketing Organization. This person will build a team to lead the execution of strategic projects, operational systems and processes enabling the Marketing Org to operate efficiently to achieve its near and long-term business goals. 

Senior Software Engineer - Delivery Team

Grubhub
Chicago
2 weeks ago
Grubhub is seeking an experienced software engineer to join our dynamic Delivery team. Our work is growing the business into new areas of opportunity, spearheading service creation, and expansion across all the core areas of the platform. Day-to-day activities involve coding against stories in a sprint, verifying tests, and getting peer reviews prior to having the code accepted. The work will be distributed across many of the platform systems within Grubhub, to bring holistic technology releases to support large expansions in the business offerings. As a Continuous Delivery organization, releases to production are frequent, avoiding classic challenges of meeting/discussion/planning fatigue and roll-back difficulties that comes with heavy, infrequent production releases.

Associate Account Advisor

Grubhub
Chicago
2 weeks ago
As an Associate Account Advisor, you will be working with your team to assist accounts with day to day, ROI requests. You will assist restaurants in how to best utilize our platform, and consult with them to have the most ideal menu page for diners. Increasing their conversion number and building the value of Grubhub will be key! As an Associate Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  This role consists of project requests that will vary from month to month depending on department and company needs/initiatives. 

Senior Technical Program Manager - Cloud Infrastructure

Grubhub
Chicago
2 weeks ago
We’re looking for an experienced Senior level Technical Program Manager to join our Cloud Infrastructure group and focus on our platform, frameworks and other foundational tools used to build software at Grubhub.  Our clients are all internal but distributed, busy and opinionated so the right candidate will have a strong engineering background, be highly organized, analytical and multi disciplined.  This will involve architecture, technology & vendor selection, project and product management.

Identity and Access Management Analyst II

Grubhub
Chicago
2 weeks ago
This role, based in Chicago, reports to the IT Applications Manager. GrubHub is hiring for an Analyst for the Identity & Access Management (IAM) Program will serve as the functional subject matter expert and business liaison for the Technology department. This includes administering the core IAM solutions, ensuring adherence to and providing input on policies and procedures in the area of Identity and Access Administration, Access Provisioning, Authentication and Authorization, Governance and Compliance, etc. and also working closely with members of the Technology, Security, HR, and Business teams in creating and automating efficient, consistent, and scalable processes. 

Inside Sales Executive

Grubhub
Chicago
3 weeks ago
The Grubhub Inside Sales Executive role is a great opportunity to leverage your sales skills to make an impact on our rapid growth immediately. Plus, you’ll be selling restaurant owners exactly what they already want: more business. Our current Sales Executive’s love the team events, contests, and of course the meal perks. This is the place to hone your sales skills, and make great money doing it.   You’ll be on the front lines of building Grubhub’s national restaurant partner network. You’ll research and consult with restaurants, contact the decision makers, and show them how Grubhub can benefit their business. You’ll need to be resourceful, persuasive, determined, competitive, and have the ability to easily connect with people from all walks of life.   We reward our Inside Sales Executives with competitive pay (base salary + uncapped commission), contests, the ability to travel, and a work environment that breeds success. Do you want to be the best? Do you think you have what it takes to join our top performing Sales Executives and want to be recognized for your work?  We only hire top talent, and we’re excited to learn more about your goals and achievements.

Data Scientist- Logistics Delivery Team

Grubhub
Chicago
3 weeks ago
Grubhub is looking for an innately curious, business-minded, results-oriented Data Scientist to work on our Logistics Data Science team. As part of our Delivery initiative, this team is focused on developing models, algorithms, simulations, and experiments to accelerate and perfect our delivery systems. As a member of this highly collaborative team, you will get to partner with stakeholders all across the business to solve diverse, novel and highly formidable problems.  The team’s responsibilities are uniquely broad; they encompass topics such as delivery timing estimation, driver payment strategies, dynamic market balancing and smarter driver dispatching.

Data Scientist II

Grubhub
Chicago
3 weeks ago
Grubhub is looking for an innately curious, business-minded, results-oriented Data Scientist with a focus on predictive modelling, specifically time-series forecasting. In this role, you will build and deploy models predicting various aspects of the business’ logistics. You will also perform analysis to inform the business. Specific responsibilities include, but are not limited to, data analysis, problem solving, development of cutting-edge time-series forecasting models, deployment and maintenance of those models. 

Senior Manager, Marketing Strategy & Analytics

Grubhub
Chicago
3 weeks ago
We are looking for a Senior Manager to join the high-performance Marketing Strategy & Analytics team. You will oversee 2 Senior Analysts while taking a hands-on approach to deriving key strategic insights to support optimal marketing investment and execution. This leader will bring a passion for customer experience with an analytical mindset to help bring quantitative rigor to decision making, while balancing a variety of stakeholder interests and cross-functional partnerships. Some of the projects you will be involved in may include (but are not limited to): A/B testing plan development and evaluation, marketing channel spend optimization, campaign performance analytics, market/diner segment deep dives, initiative business case development, and quarterly strategic planning. This role will be based in Chicago. 

Senior Ruby on Rails Engineer

Grubhub
Chicago
3 weeks ago
Our Ruby on Rails Developers sit on our Platform engineering team to build and maintain the core set of systems that power the LevelUp ecosystem, an online ordering interface and network of dozens of mobile payments apps (maybe even the ones you use to order lunch) and point-of-sale integrations. We are a team of smart, highly motivated engineers that place a high value on writing well crafted, thoroughly tested, and maintainable code. We’re growing extremely fast and are taking on the exciting challenges of keeping up with new product development while scaling our services to support higher volume and more clients.

Sr. Site Reliability Engineer

Grubhub
Chicago
3 weeks ago
Identifying and addressing shortcomings in our infrastructure. Participating in incident response and improving the associated processes and tooling. Refining and creating new service level objectives. Helping to improve our build and release process. Building out more intelligent alerting. Identifying and reducing manual toil through automation.

Software Engineer I

Grubhub
Chicago
3 weeks ago
Design, implement, and deliver awesome technical platforms and products for all constituencies (diners, corporate accounts, restaurants, internal tools). Understand our products from both a technical and business perspective in the context of our larger business. Communicate with leadership, product owners, other technologists, and users to create working software based on an understanding of business and technical priorities. Break down complex problems into elegant technical solutions to intelligently solve problems for diners, restaurant, corporate accounts and internal stakeholders. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute. You will be a key part in accurately estimating the timing of software delivery.

Sr. Analyst, Clickstream Analytics

Grubhub
Chicago
3 weeks ago
The Data Analytics team at Grubhub is responsible for data architecture, instrumentation, and reporting. We own data cleanliness end-to-end, from architecting and transforming raw data, to serving as the domain and technical experts that translate business needs into beautiful data products. We work in close collaboration with teams across Product, Engineering, Finance, Marketing and Design to understand and anticipate the needs of our business and ensure that our data can be utilized to understand, evaluate, and measure the performance and progress of our product features, initiatives, and markets. You’ll work on key projects alongside our product managers, data scientists, data engineers, and our senior leadership team. These projects add tremendous value to the business and we are looking for a thoughtful, driven, and curious analytics leader to push the business even further.

SEM/Paid Search Marketing Associate

Grubhub
Chicago
3 weeks ago
As the Paid Search Associate, you’ll play a key role in growing and shaping the strategic direction of Grubhub’s Paid Search programs.  This is a multi-faceted role within Grubhub that will be accountable for the day-to-day operations of our Seamless Brand in addition to cooperating with the rest of the Growth team to determine B2B Paid Search operations for our Corporate, Driver and Restaurant teams. In applying for this position you should be comfortable with proactively performing optimizations and investigating reports to identify areas of opportunity. We are looking for someone who is excited to bring new ideas, take risks and re-think existing approaches to this channel. At Grubhub, we are always innovating our methods to take SEM to the next performance level and this role plays an integral part in that process.

Senior Software Engineer - Delivery Team

Grubhub
Chicago
1 month ago
Grubhub is seeking an experienced software engineer to join our dynamic Corporate Initiative team. Our work is growing the business into new areas of opportunity, spearheading service creation, and expansion across all the core areas of the platform. Day-to-day activities involve coding against stories in a sprint, verifying tests, and getting peer reviews prior to having the code accepted. The work will be distributed across many of the platform systems within Grubhub, to bring holistic technology releases to support large expansions in the business offerings. As a Continuous Delivery organization, releases to production are frequent, avoiding classic challenges of meeting/discussion/planning fatigue and roll-back difficulties that comes with heavy, infrequent production releases.