Jobs at The Hartford Financial Services Group, Inc.

Leads the technology strategy, modernization, and execution for Employee Benefits and Employer Experience platforms. Oversees cloud-native, API-driven engineering, AI-first development, DevSecOps, application modernization, and enterprise technology roadmaps. Builds high-performing global engineering teams, drives organizational transformation, manages vendors, aligns technology with business priorities, and promotes engineering excellence, responsible AI adoption, productivity, resilience, and continuous improvement.

Provides insurance defense representation for complex general liability matters in Illinois. Responsibilities include legal research, defense strategy development, pleadings, discovery, depositions, motions, briefs, client communication, negotiations, court appearances, hearings, arbitrations, and trials under attorney supervision. The role is remote but requires travel within the assigned jurisdiction for court appearances and occasional in-office meetings.

Owns agile delivery for cloud-based data products supporting Global Specialty’s data modernization initiatives. Responsibilities include translating vision into prioritized backlogs, sprint goals, user stories, and acceptance criteria; partnering with engineering, architecture, business, and data teams; validating delivered solutions; aligning stakeholders on data requirements and definitions; monitoring outcomes; and supporting adoption, readiness, and change management.

Leads customer strategy for Middle and Large Business commercial insurance, creating and activating a customer blueprint that drives value, loyalty, retention, growth, resilience, risk prevention, and simpler experiences. Aligns sales, underwriting, claims, risk engineering, operations, service, and innovation leaders around customer outcomes. Develops playbooks, governance, metrics, and operating routines while embedding customer-centricity across business planning and execution.

The Senior Catastrophe Risk Modeling Analyst supports underwriting through catastrophe modeling and exposure management, primarily for Latin America, and collaborates with various teams to improve risk assessment and reporting.

Build and own cloud and hybrid data pipelines and governed data products supporting Sales and Underwriting. Architect, implement, test, and optimize ELT solutions using AWS, Snowflake, Spark, Kafka, and related technologies. Ensure data quality, governance, documentation, CI/CD, and operational standards while influencing architecture and tool decisions. Mentor team members, communicate complex technical concepts, support roadmaps, and evaluate emerging data, analytics, and AI technologies.

Designs and supports AWS cloud infrastructure, Infrastructure as Code, CI/CD pipelines, containerized deployments, monitoring, observability, and DevSecOps capabilities. Troubleshoots environments, improves software delivery and operational reliability, collaborates across engineering and security teams, contributes to cloud architecture, and mentors less-experienced engineers. The role also evaluates AI-assisted tools and emerging technologies to improve productivity, quality, and delivery outcomes.

An 11-week hybrid summer internship developing statistical, machine learning, and AI solutions for insurance business problems. The intern will assess data sources, build and deploy analytical tools, support business strategies, present insights to technical and non-technical stakeholders, document work, and gain experience with cloud environments, modeling techniques, and emerging AI workflows.

Handle complex general liability bodily injury and property damage claims from inception through resolution. Investigate claims, determine coverage, set reserves, manage litigation and defense counsel, develop resolution strategies, attend trials and mediations, and communicate with insureds, agents, policyholders, and leadership. The role also includes reporting, audits, claim trend analysis, product initiatives, negotiations, and delivering high-quality customer service.

Design, build, and modernize Guidewire ClaimCenter solutions, Java APIs, and cloud-native AWS services for claims operations. Own end-to-end delivery, including testing, CI/CD, observability, releases, and production support. Partner with business and operations teams to identify automation opportunities, prototype solutions, and productionize successful capabilities. Lead incident resolution, mentor engineers, develop implementation playbooks, and build Google ADK agents for document understanding, claims decision support, and workflow orchestration.

Build and enhance enterprise AI platform services spanning AIOps, MLOps, FMOps, and LLMOps. Develop GenAI and ML capabilities across Google Cloud, AWS, and Azure; architect scalable solutions; implement monitoring, CI/CD, testing, and serverless applications; and promote engineering best practices. The role also involves collaborating across data science, business, and cloud teams, mentoring engineers, reviewing system designs, and advancing RAG, vector search, agentic frameworks, and responsible AI capabilities.

Manage complex, high-exposure workers’ compensation claims exceeding $100,000, including investigation, valuation, reserving, settlement, litigation, mitigation, subrogation, and recovery. The role coordinates with agents, brokers, policyholders, and internal stakeholders; ensures regulatory and corporate compliance; supports claim handlers; approves authorities; tracks performance metrics; and contributes to staff training and process improvement.

Leads enterprise Responsible AI governance, overseeing AI and Generative AI risk assessments, fairness testing, model evaluations, monitoring, controls, and lifecycle governance. Advises business, technical, legal, compliance, and risk stakeholders; develops scalable governance frameworks; and evaluates emerging technologies such as foundation models and agentic AI. Drives controls for monitoring, human oversight, intervention, containment, and system shutdown while balancing regulatory obligations, risk management, innovation, and business value.

Designs target-state architectures that modernize legacy Employee Benefits platforms and accelerate cloud adoption. Develops end-to-end solutions spanning APIs, microservices, micro-frontends, AI, data, identity, security, and cloud infrastructure. Evaluates technology options, establishes architecture governance, supports roadmaps, and ensures reliability, operability, cost efficiency, and security. Partners with senior leaders, value streams, and engineering teams to deliver cloud-native, AI-ready platforms.

Leads the global benefits strategy covering health, wellness, retirement, governance, compliance, vendor management, financial stewardship, and employee experience. Oversees benefits innovation, AI and technology adoption, analytics, dashboards, fiduciary responsibilities, regulatory reporting, and merger-related benefits integration. Advises senior leadership, manages multimillion-dollar budgets, leads a high-performing team, and drives benefits transformation across a large, complex organization.

Executes DAIO workforce strategy through workforce planning, demand and skills analysis, data-driven recommendations, transformation workstream management, change impact assessment, stakeholder engagement, and adoption planning. Partners with HR, technology, learning, and DAIO leaders on skills forecasting, upskilling, build-versus-buy analysis, governance, and executive decision support.

Handles litigated private and nonprofit Directors and Officers claims from assignment through resolution. Responsibilities include investigating claims, determining coverage and liability, setting reserves, managing defense counsel and litigation, negotiating resolutions, communicating with insureds and stakeholders, preparing leadership reports, supporting underwriting and training, and presenting at industry events. Requires substantial management liability claims experience, strong negotiation and communication skills, and knowledge of insurance coverage issues.

Designs, builds, operates, and automates SQL Server database infrastructure across Windows, VMware, and AWS EC2. Partners with database specialists to enhance AWS database products, implement fault-tolerant and observable systems, manage configuration and deployments, troubleshoot performance, and improve operational effectiveness using automation and AI tools. The role also supports backup and recovery, security, monitoring, auditing, licensing, and infrastructure reliability.

Data Engineer Interns support data pipelines, workflows, and platforms that enable analytics, reporting, automation, machine learning, and AI initiatives. Responsibilities include ingesting and transforming structured and unstructured data, applying data quality and validation practices, collaborating on scalable data solutions, and using Python, SQL, ETL processes, cloud technologies, and AI tools. The role includes mentorship, Agile exposure, and hands-on experience supporting data assets for insurance business needs.

Handle first- and third-party cyber and technology claims from assignment through resolution. Investigate incidents, evaluate coverage, liability, and damages, manage reserves, negotiate settlements, oversee litigation and defense counsel, attend trials and mediations, and communicate with insureds, agents, vendors, and leadership. The role also supports audits, training, product development, underwriting, industry presentations, and claim trend analysis.