Jobs at The Hartford Financial Services Group, Inc.

Handles first- and third-party cyber and technology claims from investigation through resolution, including coverage analysis, liability and damages evaluation, reserve management, litigation and defense counsel oversight, negotiations, and customer response to cyber incidents. Prepares reports for leadership, supports audits and training, collaborates with business partners and underwriters, and represents the company at industry events. The role requires litigated claims experience in cyber, privacy, media, or professional liability.

Investigates, evaluates, negotiates, and resolves complex marine cargo, transportation, warehousing, and logistics claims. Responsibilities include coverage analysis, liability and damage assessment, reserve management, litigation coordination, contract and legal document review, vendor oversight, recovery actions, stakeholder communication, and claims trend analysis. The role supports underwriting, risk management, loss prevention, and business development while maintaining accurate documentation and compliance with company procedures.

Handles complex primary and excess commercial general liability claims, including bodily injury, property damage, products, premises, personal and advertising injury, and excess auto liability. Investigates claims, determines coverage, sets reserves, develops resolution strategies, manages litigation and defense counsel, attends trials and mediations, prepares leadership reports, and communicates with insureds, agents, and policyholders.

Handles complex, high-exposure auto, general liability, and personal and advertising injury claims through resolution. Responsibilities include investigations, coverage determinations, reserve management, litigation and defense counsel oversight, negotiation, trials, mediations, reporting, and supporting field offices. Requires at least seven years of complex litigated claims experience, strong knowledge of coverage and tort law, advanced claim-handling skills, strategic thinking, and excellent communication and negotiation abilities.

Leads enterprise data and AI architecture across Snowflake, AWS, and Google Cloud. Designs governed data products, semantic layers, knowledge graphs, lakehouse platforms, integrations, and AI-ready foundations for analytics, machine learning, generative AI, and agentic applications. Establishes architecture standards for security, privacy, lineage, responsible AI, and interoperability; guides complex cross-functional initiatives; prototypes emerging technologies; influences senior stakeholders; and mentors architects and engineers.

Manage workers’ compensation claims from investigation through valuation, disposition, and settlement. Responsibilities include overseeing benefits, ensuring statutory and regulatory compliance, calculating disability benefits and financial exposure, analyzing claim information, coordinating with medical and legal professionals, maintaining customer relationships, and delivering accurate, timely claim outcomes. The role requires workers’ compensation claims experience, applicable licenses or certifications, strong communication and organizational skills, and a high school diploma.

Supports profitable growth for personal auto and home insurance by updating rate and rule manuals, preparing regulatory filing exhibits, and partnering with IT to deploy product changes. The role contributes to product enhancements, countrywide projects, process improvements, documentation, and quality measures while collaborating with pricing, product management, technology, operations, data science, compliance, and legal teams.

Handle complex general liability bodily injury and property damage claims from inception through resolution. Investigate claims, determine coverage, set reserves, manage litigation and defense counsel, develop resolution strategies, attend trials and mediations, and communicate with insureds, agents, policyholders, and leadership. The role also includes reporting, audits, claim trend analysis, product initiatives, negotiations, and delivering high-quality customer service.

An 11-week hybrid summer internship developing statistical, machine learning, and AI solutions for insurance business problems. The intern will assess data sources, build and deploy analytical tools, support business strategies, present insights to technical and non-technical stakeholders, document work, and gain experience with cloud environments, modeling techniques, and emerging AI workflows.

Leads digital analytics strategy for Employee Benefits and Corporate domains, delivering advanced SQL analysis, dashboards, reporting, data quality initiatives, and executive insights. Partners with business and technology stakeholders on requirements, KPIs, prioritization, governance, and scalable analytics solutions. Provides functional leadership and mentorship to analysts while remaining hands-on with digital behavior, omnichannel, customer journey, and AI-enabled analytics.

Design and maintain scalable cloud data pipelines, ETL processes, and data warehouse solutions supporting insurance actuarial pricing, reserving, and reporting. Lead adoption of AI, Generative AI, Agentic AI, RAG, automation, and modern cloud data technologies. Collaborate directly with actuarial customers, reconcile data, define technical solutions, mentor engineers, and modernize on-premises pipelines for cloud environments.

Support insurance Economic Capital parameterization, capital attribution, risk-adjusted performance measurement, and profitability analysis across P&C lines. Responsibilities include developing risk parameters, conducting sensitivity testing, assessing model enhancements, analyzing capital and ROE impacts, improving reporting capabilities, and communicating results to actuarial leadership and business stakeholders. The role partners with Enterprise Risk Management, Pricing, Reserving, Treasury, and Finance.

Supports customers throughout the business auto claims process by communicating through phone and email, gathering and analyzing claim information, resolving inquiries, making recommendations, and collaborating on customer-focused projects. The internship develops communication, problem-solving, decision-making, analytical, teamwork, and professional skills while providing exposure to insurance and financial services.

Leads the Personal Insurance actuarial team’s Homeowners rate adequacy analysis, guiding state-specific pricing strategies and business decisions. Partners with actuarial, claims, product, reserving, and modeling teams to establish assumptions, enhance actuarial methodologies, develop analytics tools, and apply statistical modeling and machine learning. Presents findings to senior leaders and drives adoption of actionable insights. The role also manages priorities, deadlines, and a team of actuarial professionals.

Handles litigated Employment Practices Liability claims from assignment through resolution. Responsibilities include investigations, coverage and liability analysis, reserves, litigation and defense counsel management, negotiations, reporting, mediations, trials, and stakeholder communication. The role also supports underwriting through training, marketing, webinars, and risk-management presentations while contributing to audits, projects, and product initiatives.

Investigate, evaluate, reserve, negotiate, and resolve complex general liability litigation claims. Manage claim files, coverage and compensability issues, legal and vendor relationships, settlement strategies, subrogation opportunities, statutory requirements, and loss-cost initiatives. Provide superior customer service, collaborate with staff and outside counsel, and support teammates with advanced claims expertise. The role requires obtaining and maintaining state adjuster licensing and may be filled at Senior Representative or Consultant level.

Drive profitable growth for a personal insurance portfolio by developing state-level pricing metrics, rate indications, loss development analyses, catastrophe loads, and profitability studies. Support rate filings, performance monitoring, product enhancements, and leadership decisions. Build analytical tools, improve automation and data capabilities, communicate recommendations, and collaborate with product management, technology, operations, data science, actuarial, compliance, and legal teams.

Designs, builds, secures, and modernizes complex hybrid and cloud infrastructure platforms. Leads cross-functional technical workstreams, establishes engineering standards, develops automation and infrastructure-as-code patterns, and improves resiliency, observability, security, performance, cost efficiency, and operational consistency. The role also guides AI-enabled infrastructure, AIOps, agentic AI capabilities, responsible AI practices, and AI-assisted development across enterprise engineering teams.

Handles claims and litigation tasks in Northern Illinois under senior attorney supervision. Responsibilities include legal research, defense strategy development, pleadings, discovery, depositions, motions, briefs, client communication, court coordination, witness preparation, and occasional case handling. The role is remote with onsite appearances and requires collaboration with clients, courts, witnesses, opposing counsel, and co-counsel.

Design and engineer reusable cloud data platform architectures, define technology strategies and roadmaps, guide internal customers, evaluate new technologies, and build hands-on infrastructure for proofs of concept. The role supports AWS and GCP platforms, data integration, analytics, AI, cloud migrations, automation, DevOps, DataOps, and platform adoption. It also provides technical leadership and architectural guidance across organizational boundaries.