Tech Excellence Manager - Operations
6 days ago
Sometimes referred to as Home Chef’s operations “SWAT” team, the Ops Ex team works on cross-functional initiatives that help to define the future state of the operations organization. The team prides themselves on being great problem solvers and thought partners. The Ops Ex team is a key partner to the fulfillment team, creating and maintaining technologically-driven tools to enable more efficient processes, and serving as the operations organization’s center for strategy development. The Manager of Operations Excellence leads the strategy function, and the ‘digital SWAT’ function, which runs KPI reporting, demand forecasting, procurement excellence and data analytics. The Manager Is responsible for setting the priorities and expectations of the team, delivering strategic recommendations, and acting as a key subject matter expert and partner to fulfillment teams.