Jobs at Hopscotch Primary Care

Coordinates employee lifecycle processes from pre-employment through offboarding, including background checks, onboarding, records, communications, compliance tracking, engagement initiatives, and HR documentation. Also manages daily Chicago office operations, including supplies, vendors, visitors, access, events, and facilities logistics. Partners with People Operations, Finance, IT, and other teams while improving processes and maintaining a welcoming workplace.

Administer and improve core IT systems across corporate and clinical environments, including hardware, software, endpoints, servers, cloud platforms, SaaS, networks, and identity access. The role handles complex technical escalations, security and compliance configuration, automation, disaster recovery, documentation, ticket-data quality, and service improvement. It requires independent project ownership, data-informed prioritization, strong communication, and 2+ years of IT or systems administration experience.

Lead and operate the enterprise security program: architect security and risk controls for Microsoft 365/Azure and SaaS, run SOC/SIEM monitoring and incident response, build automation and AI-enabled compliance workflows, integrate security tooling with cloud, identity, HRIS, and ticketing systems, manage vendors and escalations, and drive continuous compliance and threat mitigation.

Recruit physician, advanced practice provider, and medical director candidates through full-cycle sourcing, screening, interviewing, negotiation, and offer processes. Consult with hiring managers on talent planning, sourcing, staffing forecasts, and recruiting strategy. Manage applicant tracking system compliance, recruitment metrics, candidate experience, employer branding, events, vendors, and onboarding coordination with internal stakeholders.

Lead product strategy and execution for healthcare-focused solutions: own roadmap and success metrics, run user and stakeholder research, prioritize based on data and value, partner with engineering to deliver scalable solutions, communicate with stakeholders including executives, and coach product managers to improve product craft and outcomes.

Own and evolve the data platform: architect, build, and maintain data models, pipelines, and access layers. Ensure data quality, governance, and reliability; monitor and optimize infrastructure; provide technical leadership, code reviews, and collaborate with cross-functional teams to deliver scalable data solutions for operations and analytics.