Jobs at Interactive Brokers

Support new account opening by responding to client and sales inquiries, reviewing application documentation, obtaining missing information, and coordinating account approvals. The role requires cross-referencing databases, ensuring AML and KYC compliance, following regulatory procedures, and collaborating with processing and client service teams. It also involves identifying improvements to the online application and account-opening process while delivering a high-quality client experience.

Investigate client accounts and transactions for money laundering, terrorist financing, and other financial crime risks. Analyze transaction data and client profiles, identify anomalies and red flags, prepare investigative case files and reports, collaborate with stakeholders on escalations, document monitoring activity, and stay current on AML/CFT regulations and emerging financial crime trends.

Monitor and investigate security alerts, triage and contain incidents, analyze logs and endpoint artifacts, document findings, support root-cause analysis, escalate complex events, and participate in security exercises and continuous improvement.

Conduct enhanced due diligence and AML compliance reviews for correspondent foreign financial institution accounts. Responsibilities include reviewing KYC profiles and transactions, performing negative-news and public-domain research, preparing risk assessments, investigating and escalating issues, coordinating documentation and deadlines, supporting procedures and training, and serving as the CAFFI subject matter expert.

Investigate client accounts and transactions for money laundering, terrorist financing, and other financial crime risks. Analyze transaction patterns, identify anomalies and red flags, prepare investigative case files and narratives, collaborate with internal stakeholders, document activity, and maintain knowledge of AML/CFT regulations and emerging typologies.

Conduct enhanced due diligence reviews of high-risk clients and transactions, perform negative-news and public-domain searches, track documentation requests and deadlines, and support compliance with AML, sanctions, Bank Secrecy Act, USA PATRIOT Act, and securities regulations. The role also contributes to process improvements and requires strong organization, communication, technology skills, and independent judgment.

Leads conceptual development and hands-on copywriting for data-driven, multi-channel marketing campaigns. Creates conversion-focused messaging for paid social, display, landing pages, email, and video; partners with growth marketing to test and optimize performance. Develops audience-specific messaging, maintains brand and legal standards, collaborates across teams, and manages multiple creative assignments while ensuring accurate, high-quality deliverables.

Provides phone, email, and chat support to brokerage clients, guiding users through trading platforms and resolving account, funding, tax, permissions, and trading issues. Collaborates with technology, risk, and operations teams, identifies process improvements, and develops expertise in global financial markets and multi-asset trading products.

Provides technical and functional support to clients using Interactive Brokers’ desktop, mobile, and web-based trading platforms. Responsibilities include responding through phone, chat, and tickets; troubleshooting software, connectivity, and platform issues; investigating client-reported problems; escalating bugs; and managing widespread technical issues. The role requires strong analytical, communication, organizational, and problem-solving skills, plus fluency in English and French.

Provides phone, email, and chat support to brokerage clients. Guides users through trading platforms, troubleshoots account, funding, tax, permissions, and trading issues, and collaborates with technology, risk, and operations teams. The role requires strong communication, problem-solving, financial markets knowledge, and comfort using advanced desktop and mobile applications.

Own datasets for attribution, campaign performance, and customer lifecycle analysis. Design real-time and batch data pipelines, build scalable analytics infrastructure, develop attribution frameworks, optimize Oracle databases and SQL data models, and improve data governance. Partner with analytics and product teams to translate business needs into data solutions.

Conduct account activity and trading reviews to identify suspicious patterns and ensure compliance with AML, sanctions, securities, and financial regulations. Analyze data and trends, prepare regulatory filings, advise management, and improve surveillance processes. The role requires strong financial-market knowledge, analytical skills, attention to detail, communication abilities, and comfort with technology.

Reviews and processes Introducing Broker account applications, verifies KYC and AML documentation, conducts preliminary risk and negative-news checks, prepares FINRA submission packets, coordinates with Compliance, Legal, Sales, and FINRA, monitors onboarding workflows, and compiles progress reports. The role identifies process improvements and ensures regulatory requirements are completed before account opening.

Provides Level 1 support for API clients through phone, chat, and support tickets. Guides users through basic API connections, answers integration and market data questions, directs clients to documentation, and escalates complex issues to specialized teams. The role requires clear communication, basic programming knowledge, problem-solving ability, accurate documentation, adherence to support workflows, and customer-service focus in a fast-paced financial technology environment.

Lead Interactive Brokers’ firm-wide AML program, regulatory relationships, policies, surveillance reporting, KYC procedures, training, staffing, automation, and audit remediation. Manage approximately 200 personnel and collaborate with Compliance, Legal, Operations, developers, regulators, and law enforcement. Ensure compliance with BSA, USA PATRIOT Act, FINRA, SEC, CFTC, and FinCEN requirements while improving AML systems, transaction monitoring, and case management processes.

Leads the development and continual improvement of global information security policies within IBKR’s GRC function. Aligns policies with regulatory requirements, risk appetite, security frameworks, and control environments. Develops policy mappings, gap analyses, controls, and testing procedures; evaluates control effectiveness; supports audits, regulatory examinations, external assessments, and compliance evidence requests. The role requires strong cybersecurity, policy writing, regulatory, analytical, and stakeholder-management skills in a multinational financial services environment.

Build and maintain scalable automated testing infrastructure for transactional surveillance systems processing over 1 billion order events daily. Design unit, integration, and acceptance test suites; collaborate with engineers and data scientists; report on coverage and reliability; maintain monitoring and alerting; develop data quality checks; and investigate test failures. The role requires Python, testing frameworks, Git, and software engineering experience, with preferred expertise in data quality, performance testing, APIs, data engineering, and observability.

Leads finance and clearing operations for a regulated forecasting exchange. Oversees financial reporting, audits, banking relationships, reconciliations, customer fund segregation, liquidity, risk management, regulatory compliance, and policy development. Partners with product, legal, operations, and technology teams to improve processes and automate financial and clearing applications. Communicates finance risks and strategies to executives, the board, regulators, banks, FCMs, and other partners.

Leads IBKR’s global creative, social, content, video, and brand partnerships functions. Defines creative vision and brand standards, oversees integrated campaigns across multiple channels, guides creator and influencer programs, partners with legal, compliance, media, and analytics teams, and manages a multidisciplinary creative organization. The role requires strong leadership, communication, judgment, organizational, and analytical skills.

Represent the firm in arbitration and litigation, coordinate with outside counsel, advise employees on pre-litigation matters, and draft agreements, disclosures, account documentation, and website materials. Investigate and provide legal advice on trading platform issues, including trade execution, anti-fraud measures, and cybersecurity. The role requires substantial litigation experience, securities or financial-services familiarity, bar membership, strong communication skills, and technology fluency.