Lead and develop a High-Touch Customer Success team to enhance customer relationships, drive revenue growth, and improve customer outcomes. Responsibilities include managing team performance, forecasting KPIs, and fostering a culture of continuous learning.

The Senior Salesforce Engineer will design scalable solutions in Salesforce, manage Quote-to-Cash projects, ensure system health, and collaborate with stakeholders.

The Sales Development Coordinator will nurture prospects, conduct account research, support sales efforts, and prepare resources for Account Executives, while gaining foundational sales experience.

The Senior Customer Success Manager will work with complex customers to guide them through AI transformation, ensuring successful adoption of Fin, Intercom's AI customer service agent, and enhance customer experiences.

As a Sales Development Representative, you'll engage with customers, assess mutual fit, and build relationships to support the sales process. You'll collaborate with Account Executives, maintain product knowledge, and participate in team development.

The Mid-Market Relationship Manager drives revenue growth by managing a portfolio of mid-market customers, focusing on retention and expansion, and engaging with executives to implement AI-driven solutions.

Manage and enhance Intercom's product partnerships, drive app adoption and revenue, and serve as a liaison across teams to align activities with company goals.

Lead and develop a team of Small Business/Scale Relationship Managers, focusing on AI-driven customer relationships and achieving revenue goals while ensuring high performance and continuous improvement.

Lead a customer support team, ensuring exceptional customer experiences, driving performance metrics, and collaborating cross-functionally while fostering a strong team culture in a high-growth, AI-focused environment.

The Senior Employment Counsel will provide legal guidance on employment issues, manage investigations, negotiate contracts, and develop policies for compliance across multiple jurisdictions.

The Senior Relationship Manager will grow Intercom's business in LATAM, manage client relationships, identify upsell opportunities, and contribute to the enterprise business growth.

As a Customer Success Manager, you'll guide clients in adopting Intercom solutions, driving customer engagement, reducing churn, and establishing strong relationships with C-level executives to maximize value from the product.

The Founding Value Consultant will lead value engagements, develop frameworks for ROI analysis, and enhance sales and customer success strategies through AI-driven insights.

As a Solutions Engineer, you will engage with customers to understand their needs, deliver pre-sales experiences, lead POCs, manage RFPs, and collaborate with product and engineering teams, while enhancing Solutions Engineering processes.

The Manager, Account Executives will lead a team to drive new business revenue in North America, focusing on market strategy, team performance, and cross-functional collaboration.

As a Mid-Market Account Executive at Intercom, you'll drive sales growth, manage customer relationships, and contribute to strategic initiatives to enhance product adoption.

Manage a large book of business, building client relationships, providing solutions, and developing strategic territory plans to achieve revenue growth and customer retention.

As a Senior Mid-Market Account Executive, you'll lead new business growth, manage the sales cycle, provide forecasts, create demonstrations, engage in team development, and represent customer feedback to colleagues.

As an SMB Account Executive, you'll grow new business through the full sales cycle, manage relationships, and forecast revenue for Intercom's Small Business segment.

As a Senior Sales Solutions Architect, assist customers in deploying and optimizing Intercom and Fin, focusing on API integrations, technical guidance, and ensuring successful customer experiences.