The People Systems Analyst will manage the HRIS platform, ensure data integrity, provide technical support, and implement system enhancements. They will collaborate with teams, develop reports, and ensure compliance with data regulations.

Design and implement complex Salesforce solutions, lead architectural discussions, mentor engineers, and collaborate with business stakeholders.

The Technical Support Specialist will manage complex customer queries, support internal teams, troubleshoot technical issues, and mentor peers to enhance customer experiences using AI-driven solutions.

The AI Conversation Designer will enhance customer experiences by improving AI automation and supporting agents, collaborating on conversational AI strategies, and utilizing data-driven decision-making.

The Senior Program Manager will shape and execute Intercom's digital-first Customer Success strategy, driving customer engagement and retention through data insights and collaborative initiatives across various teams.

Oversee successful implementation of Intercom for clients, ensuring satisfaction and adoption by coordinating with cross-functional teams and managing projects.

As a Learning Multimedia Designer at Intercom, you will create engaging video tutorials, collaborate on educational content, and enhance production processes using AI tools.

The Senior Salesforce Engineer will design scalable solutions in Salesforce, manage Quote-to-Cash projects, ensure system health, and collaborate with stakeholders.

Lead and develop a High-Touch Customer Success team to enhance customer relationships, drive revenue growth, and improve customer outcomes. Responsibilities include managing team performance, forecasting KPIs, and fostering a culture of continuous learning.

As a Sales Development Representative, you'll engage with customers, assess mutual fit, and build relationships to support the sales process. You'll collaborate with Account Executives, maintain product knowledge, and participate in team development.

The Mid-Market Relationship Manager drives revenue growth by managing a portfolio of mid-market customers, focusing on retention and expansion, and engaging with executives to implement AI-driven solutions.

The Senior Customer Success Manager will work with complex customers to guide them through AI transformation, ensuring successful adoption of Fin, Intercom's AI customer service agent, and enhance customer experiences.

Lead a customer support team, ensuring exceptional customer experiences, driving performance metrics, and collaborating cross-functionally while fostering a strong team culture in a high-growth, AI-focused environment.

The Senior Employment Counsel will provide legal guidance on employment issues, manage investigations, negotiate contracts, and develop policies for compliance across multiple jurisdictions.

The Senior Relationship Manager will grow Intercom's business in LATAM, manage client relationships, identify upsell opportunities, and contribute to the enterprise business growth.

The Founding Value Consultant will lead value engagements, develop frameworks for ROI analysis, and enhance sales and customer success strategies through AI-driven insights.

The Manager, Account Executives will lead a team to drive new business revenue in North America, focusing on market strategy, team performance, and cross-functional collaboration.

As a Mid-Market Account Executive at Intercom, you'll drive sales growth, manage customer relationships, and contribute to strategic initiatives to enhance product adoption.

Manage a large book of business, building client relationships, providing solutions, and developing strategic territory plans to achieve revenue growth and customer retention.

As a Senior Mid-Market Account Executive, you'll lead new business growth, manage the sales cycle, provide forecasts, create demonstrations, engage in team development, and represent customer feedback to colleagues.