Koalafi
Koalafi Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers supplemental life insurance
Offers dental insurance
Offers health insurance
Offers mental health benefits
Offers dependent care
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers Health Savings Account (HSA)
Provides family medical leave
Offers generous parental leave
Offers performance bonuses
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers an Employee Assistance Program (EAP)
Offers generous PTO
Provides paid holidays
Provides military leave
Offers paid volunteer time
Provides bereavement leave
Offers unpaid extended leave
Career Growth + Development
Provides customized development tracks
Provides tuition assistance
Company Culture
Offers a remote work program
Provides free snacks and drinks
Recently posted jobs
Software • Analytics
Leads Koalafi’s entire engineering organization, setting technical strategy, owning execution, architecture, data platforms, modernization, reliability, budget, and talent development. Partners with executive and cross-functional leaders to connect engineering decisions to growth, customer experience, efficiency, and risk. Drives hands-on AI adoption across engineering and the broader business, converting experiments into measurable outcomes. Oversees engineering leaders, organizational development, secure systems, delivery excellence, and long-term technology investment.
Software • Analytics
Owns external partner and merchant integrations from discovery through launch and production support. Designs integration paths, guides partner developers, validates implementations, troubleshoots issues using observability and technical tools, and coordinates with Engineering, Product, and Sales. The role also improves integration processes, documentation, ticketing, partner communications, and automation opportunities while translating complex technical concepts for external partners.
Software • Analytics
Provides non-phone customer and operational support through email, direct mail, faxes, and internal tickets. Resolves account issues, disputes, and chargebacks; posts payments accurately; conducts call quality assurance; follows regulated processes and compliance timelines; and identifies process improvements while managing multiple responsibilities independently.
