Lyric (lyric.tech) Benefits Overview

Develop self-paced technical learning content covering mathematical modeling, optimization, data science, supply chain planning, and visualization. Create training modules, playbooks, exercises, videos, and datasets; support customer workshops; facilitate technical modeling sessions; and explain complex AI, forecasting, and optimization concepts clearly to customers. This entry-level role suits recent graduates with strong technical foundations and teaching or storytelling abilities.

Leads end-to-end delivery of enterprise supply chain analytics and optimization implementations. Responsibilities include engagement governance, solution architecture, modeling, data integration, configuration, UAT, adoption, change management, and executive stakeholder alignment. Manages global cross-functional teams, scopes statements of work, drives delivery accountability, and provides product roadmap feedback. The role is hands-on and customer-facing, requiring strong technical delivery, supply chain analytics, and program management expertise.

Own strategic enterprise customer relationships, driving adoption, retention, measurable value, and expansion. Lead success reviews and executive engagements, translate supply chain challenges into solution strategies, build prototypes in Lyric Studio, train customer teams, coordinate forward-deployed engineers, partner with Sales on growth opportunities, and relay customer needs to Product and Engineering. The role requires deep supply chain expertise, technical fluency in modeling, planning, or AI/ML, and strong executive relationship skills.