Jobs at NMI

Manages existing partner accounts to grow revenue through upselling, cross-selling, and adoption of payment, fraud, security, and enterprise solutions. Builds trusted client relationships, develops account plans, meets sales targets, resolves concerns, coordinates with internal teams, and uses reporting, analytics, and AI to identify opportunities and improve account performance.

Design, develop, and maintain scalable billing and invoicing systems using C# and PHP. Lead architecture, code reviews, mentoring, CI/CD improvements, monitoring, database optimization, security, and PCI DSS compliance. Use Claude and Cursor in daily development while validating generated code for correctness, security, performance, and maintainability. Collaborate across Product, Engineering, QA, and support teams to deliver reliable payment-processing services and resolve complex technical issues.

Own tactical delivery for Billing and Data platform teams by managing backlogs, writing epics and user stories, defining acceptance criteria, conducting UAT with BigQuery SQL, coordinating releases, and aligning engineering, product, finance, and stakeholder priorities. Serve as the subject matter expert for billing platforms, data pipelines, integrations, governance, and platform risks while supporting MVP definition, cross-team dependencies, training, and executive communication.

Lead go-to-market strategy, positioning, messaging, launches, sales enablement, and market adoption for NMI’s card-not-present processing and value-added payments solutions. Translate technical capabilities such as tokenization, recurring billing, fraud prevention, APIs, and PCI compliance into outcome-focused messaging for ecommerce merchants, subscription businesses, marketplaces, and software platforms. Partner with product, sales, channel, engineering, and marketing teams while supporting thought leadership, customer research, competitive analysis, evangelism, and industry events.

Acquire and close new partnerships with ISOs, agents, fintech companies, and merchant account resellers across an assigned U.S. territory. Responsibilities include outbound prospecting, pipeline management, quota attainment, partner evaluation, negotiations, objection handling, industry research, communicating product value, and maintaining accurate Salesforce sales records. The role requires building relationships with partner executives and identifying opportunities that drive profitable revenue growth.

Own the roadmap and execution for A2A payment capabilities, prioritize features using partner feedback and data, maintain Dwolla customer continuity during integration, write specs and acceptance criteria, run discovery and customer interviews, collaborate with Engineering/Compliance/Legal/Go-to-Market, define success metrics, and drive adoption of bank-direct payment solutions.