Jobs at NOCD

Manage internal IT operations and employee technology support, including device lifecycle, onboarding/offboarding, identity and access management, core SaaS administration, SOC 2 compliance support, vendor relationships, process automation, and IT documentation to ensure secure, scalable, and audit-ready IT operations.

Manage full-cycle, high-volume recruitment for sales and operations roles, build proactive pipelines, run efficient screening and selection, partner with hiring managers and leadership, track pipeline metrics and SLAs, and support onboarding and people-operations projects during fluctuating hiring volumes.

The Full Stack Engineer will build and enhance digital therapy applications, improve backend systems, and collaborate across teams to optimize workflows and user experiences.

Design, build, and maintain patient-facing iOS applications and clinician tools; optimize real-time video/communication features; contribute to backend services (Python/TypeScript) and AWS infrastructure; improve app performance, architecture, testing, and reliability; collaborate with Product, Design, and Clinical teams and help establish engineering best practices.

Lead platform and infrastructure engineering: build full-stack services, design AWS/Terraform infrastructure, manage Kubernetes/Docker, implement CI/CD, improve reliability and security, mentor engineers, and drive compliance for HIPAA and SOC 2.

The Provider Enrollment Specialist manages provider enrollment, ensuring compliance with regulations and guidelines, and maintains accurate records for mental health therapists.

The Account Manager for Payer Operations manages relationships with payer partners, coordinates cross-functional efforts, and oversees contract and outcomes reporting, ensuring operational efficiency in healthcare settings.

Manage the full insurance claims lifecycle: verify eligibility, submit clean electronic claims, monitor and resolve rejections/denials, draft appeals, post and reconcile payments, handle member billing inquiries, and report RCM KPIs while maintaining HIPAA compliance and collaborating with clinical, finance, and member support teams.