PatientIQ Benefits Overview

Lead revenue-generating Customer Success organization to drive net revenue retention and expansion ARR. Own expansion quota, build CS-as-revenue playbooks and incentives, manage strategic accounts, lead three teams (Enterprise CS, Specialty CS, Outcomes Research & Registries), partner with sales, and oversee headcount and capacity planning to grow NRR to 120%+.

Lead and govern PatientIQ's portfolio of strategic initiatives, build the Strategic Program Office, drive cross-functional execution, establish KPI frameworks and AI-enabled workflows, produce executive analyses, and maintain accountability across teams to deliver measurable commercial and operational outcomes.

Lead consultative enterprise sales of PatientIQ's Data Solutions (ResearchPRO, DataPRO) to medical device, life sciences, and pharma buyers. Build pipeline, leverage executive relationships, navigate complex multi-stakeholder deals, translate clinical needs into tailored RWE and registry solutions, and partner cross-functionally to design and execute deals.