Jobs at Perk

Handles high-volume payment and refund support for business travelers by contacting hotels and vendors, obtaining receipts and folios, collecting updated payment details, issuing pre-authorization forms and virtual credit cards, resolving payment issues, and coordinating credit card reversals. Maintains accurate records and timely updates while managing multiple tasks in a fast-paced, back-office environment.

Manage North American paid search campaigns across Google Ads and Microsoft Advertising, including bidding, budgets, keywords, optimization, testing, attribution, and reporting. Partner with SEO on answer engine optimization and assess AI-driven search features. Collaborate with field marketing, SDR, creative, brand, sales, and platform partners to improve B2B lead quality, pipeline, and campaign performance.

Qualifies and engages inbound prospects through phone, email, and social outreach; schedules qualified consultations for Sales Executives; maintains prospect data in Salesforce; explains Perk’s value proposition; collaborates with Marketing to improve lead generation and qualification; and develops expertise in the company’s SaaS travel and spend management platform.

Qualify and engage inbound prospects through phone, email, and social outreach; understand customer needs, communicate Perk’s value, schedule consultations for Sales Executives, maintain Salesforce records, and collaborate with Marketing to improve lead generation and qualification. The role focuses on B2B SaaS sales, short sales cycles, and conversations with office managers, CFOs, and travel managers.

Onboard Premium and Pro customers by configuring TravelPerk accounts, gathering requirements, coordinating rollouts, conducting stakeholder training, supporting integrations, and monitoring post-launch adoption. The role manages client relationships, provides best-practice recommendations, coordinates cross-functional teams, and continuously improves implementation processes. Strong project management, change management, communication, problem-solving, and customer-success skills are essential.

Own Perk’s global go-to-market engineering strategy, architecture, tooling, and roadmap. Build production-grade Clay automations, Salesforce integrations, orchestration systems, and AI-agent workflows using code and modern data infrastructure. Automate prospecting, seller workflows, account intelligence, and revenue operations while measuring commercial impact. Lead and develop a senior international team, partner with sales and revenue leaders, and establish engineering standards for scalable, monitored, tested, and recoverable systems.

Manage full-cycle enterprise SaaS sales across North America, including outbound and inbound lead generation, prospect demos, solution selling, follow-up, negotiation, and closing. Build and maintain C-suite relationships, develop pipeline through outbound prospecting, maintain accurate Salesforce records, collaborate with marketing on lead qualification, and communicate Perk’s value proposition to diverse stakeholders. The role is based near Boston or Chicago and requires in-person work three days per week.

Manage the full enterprise sales cycle across North America, including outbound prospecting, inbound lead management, product demonstrations, solution selling, negotiations, closing, and some account management. Build and maintain a qualified pipeline, develop C-suite relationships, communicate Perk’s value proposition, maintain Salesforce records, and collaborate with Marketing to improve lead generation and qualification.

Lead North America field marketing to drive demand and pipeline for B2B SaaS. Develop regional strategy, run ABM and integrated campaigns, manage events and budgets, align closely with sales and SDRs, hire and manage a small team, and use data and AI to optimize performance and ROI.

Own Perk’s US and UK PR strategy, building Tier 1 financial and business media relationships, shaping corporate narratives, securing earned coverage, and profiling C-suite executives. Manage proactive, reactive, and crisis communications; translate AI and technology developments into compelling stories; coach spokespeople; oversee PR agencies; and use AI tools, coverage data, and performance metrics to improve PR operations and demonstrate ROI.

As a Senior Business Travel Consultant, you will manage travel bookings, provide customer support, ensure client satisfaction, and mentor junior team members, all while utilizing your GDS expertise.

The Senior Business Travel Consultant manages B2B travel bookings, ensuring high customer satisfaction through proactive solutions and support. Responsibilities include client communication, mentor junior staff, and maintaining service levels in a fast-paced environment.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

Provide multichannel travel support for corporate clients: manage complex bookings and itinerary changes, enforce travel policy, deliver VIP concierge service, monitor duty-of-care events and proactively reroute travelers, and resolve time-sensitive travel disruptions with excellent communication and tech skills.

Handle high-volume outbound calls to hotels and vendors to obtain folios, receipts, and resolve payment issues. Create and distribute pre-authorization and virtual card forms, follow up with travelers for payment info, coordinate credit card reversals, maintain accurate records, and provide timely updates to ensure seamless traveler experiences.

Lead and improve flights inventory operations by defining standards, designing scalable processes, using data to diagnose issues, driving reporting and automation, influencing product/tooling, and building AI-assisted triage and anomaly detection workflows. Coach teammates, run retrospectives, set OKRs, and ensure airline schedules, fares, and supplier feeds remain accurate to protect bookings and revenue.