Jobs at Project Management Institute, Inc.

Drives B2B client acquisition, product consumption, account expansion, and revenue growth across key accounts. Develops strategic account plans, manages executive and stakeholder relationships, maintains CRM and pipeline data, supports forecasting and reporting, and collaborates with regional, marketing, and sales teams. Builds industry networks, recruits PMI Council members, hosts events, advocates for PMI solutions, and identifies high-value growth initiatives. Requires extensive complex sales, business development, strategic account planning, and financial analysis experience, with travel up to 25%.

Owns PMI’s portfolio-wide product marketing strategy and go-to-market operating rhythm. Leads positioning, messaging, launch prioritization, content strategy, market education, competitive intelligence, regional activation, and commercialization readiness. Manages a four-person product marketing and GTM operations team while aligning product, content, sales, web, delivery, partner, legal, and regional stakeholders. Builds scalable PMM systems, integrated GTM plans, executive narratives, and measurable commercial outcomes across PMI’s product portfolio.

Leads the design, development, deployment, and optimization of AI-powered marketing workflows. Owns the Marketing AI and Automation backlog, designs LLM, RAG, and multi-agent systems, builds data foundations, and operationalizes secure, observable production solutions. Partners with marketing, Martech, analytics, and leadership teams to define use cases, metrics, integrations, guardrails, and enablement strategies.

Owns integrated cross-channel growth and campaign activation strategy across paid media, email, web, social, and content. Sets performance goals, directs channel owners and agencies, optimizes campaigns using customer and business insights, and connects activation performance to funnel, pipeline, conversion, and lifecycle outcomes. The role also leads executive communication, cross-functional coordination, regional alignment, and improvements to campaign operating processes.

Provides substantive support for a global privacy program, including privacy agreement review, data subject rights requests, compliance tracking, legal research, policy drafting, privacy assessments, audits, and cross-functional coordination. The role independently manages routine privacy matters, maintains compliance and legal documentation, monitors global privacy regulations, and supports governance, remediation, and reporting activities.

Drives earned media strategy, corporate narratives, thought leadership, and external communications for PMI. Partners with PR agencies and cross-functional stakeholders to develop story angles, manage sponsored and earned opportunities, prepare executives and spokespeople, maintain message houses and enablement materials, and support issues readiness. Provides strategic counsel, evaluates reputational risks, uses media insights to optimize performance, and independently manages multiple high-visibility communications workstreams.

Leads corporate strategy and business planning initiatives that support organizational growth, innovation, and future direction. Develops strategic, analytical, and financial frameworks; delivers market and competitive intelligence; partners with global regions and functions; and drives implementation plans and performance metrics. May support corporate development activities such as mergers, acquisitions, joint ventures, and strategic partnerships. Requires strong leadership, communication, planning, and relationship-building skills, with travel of up to 50%.

Manages PMI’s Quality Management System supporting certification programs. Oversees policy and document governance, audit readiness, internal audits, corrective actions, process improvement, compliance initiatives, and controlled records. Interprets certification standards and translates requirements into procedures, process maps, training, and implementation plans. Collaborates cross-functionally with certification, operations, legal, privacy, product, customer care, and vendors while synthesizing risks and audit data into executive reporting.

Designs, engineers, and supports secure, scalable Microsoft Azure infrastructure. Leads cloud network, identity, data protection, security, and modernization decisions while using Infrastructure-as-Code and cloud governance practices. Partners with engineering and security teams to deliver reliable, resilient, and cost-efficient environments. Responsibilities include IAM and RBAC, troubleshooting, root cause analysis, documentation, architecture diagramming, and evaluating emerging AI platforms and integrations.

Supports go-to-market product launches and updates through workflow execution, documentation, operational copywriting, asset trafficking, approval coordination, readiness materials, reporting, and cross-functional collaboration. Maintains timelines, trackers, dashboards, dependency logs, documentation libraries, and version control while escalating risks and supporting process improvements across Product, Brand, CX, and regional marketing teams.

Develops and executes organic social media campaigns and broader initiatives. Creates written, visual, and short-form video content; manages platform execution, vendors, influencers, and cross-functional partnerships. Oversees testing, analytics, reporting, and optimization to improve engagement and business outcomes. Supports integrated marketing efforts and applies platform best practices, customer insights, and industry trends.

Develops social-first video, photography, graphics, and UGC content from concept through delivery across major social platforms. Responsibilities include scripting, filming, editing, on-camera storytelling, event coverage, caption writing, asset versioning, performance optimization, and maintaining production workflows. The role collaborates with marketing and creative teams, manages rapid-turn assignments, applies brand standards, and uses AI tools responsibly to improve content production.

Leads market research and insights partnerships across operating groups, shaping research agendas and translating qualitative and quantitative findings into strategic recommendations. Manages and develops insights analysts in a matrixed environment, allocates resources across portfolios, oversees research quality and methodology, and presents actionable findings to executive stakeholders. Requires advanced research, statistical analysis, survey design, storytelling, stakeholder influence, and project management expertise.

Automates and assures financial planning and reporting, analyzes finance data and business problems, monitors data performance, configures planning systems, and develops financial visualizations. Partners with Finance and business teams to improve processes, support planning and forecasting, and communicate insights clearly. Requires at least three years of finance systems experience and strong knowledge of financial planning, reporting, databases, and visualization tools.

Supports PMI’s research agenda through survey, qualitative, secondary, quantitative, business analysis, and foresight research. Analyzes AI, technology disruption, macroeconomic, industry, and future-of-work trends; translates complex findings into executive-ready insights, narratives, thought leadership, and strategic recommendations. The role requires rigorous methodology, independent initiative, cross-functional collaboration, strong communication, and the ability to assess technical developments and their business implications.