Jobs at Reliance Matrix

The Client Implementation Manager is responsible for overseeing new client installations, providing leadership, resolving client issues, and ensuring effective communication across teams.

The Account Consultant II manages daily client services for large accounts, collaborating with Client Managers on client strategies, project management, and issue resolution while delivering exceptional customer service.

The STAR program offers hands-on sales training, product mastery, and mentorship to prepare associates for a sales role in a supportive environment.

The Account Consultant supports Middle Market Customers by collaborating with Client Managers on business plans, issue resolutions, and client communications while maintaining databases and metrics for customer satisfaction.

The Claims Examiner II processes complex life insurance claims, reviews documents for eligibility, authorizes payments, and manages customer service efficiently.

The Account Manager manages relationships with Independent Marketing Organizations, supports annuity sales initiatives, coordinates with internal teams, and ensures compliance with regulations.

The Project Manager leads projects across departments, ensuring objectives are met while managing quality, time, and cost. Responsibilities include planning, resource coordination, budget management, and stakeholder communication.

The Business Analyst supports service capabilities, collaborates with Agile teams, defines business requirements, manages user stories, and conducts user acceptance testing.

The Absence Management Specialist manages claims between clients, employees, and healthcare providers while ensuring compliance with regulations and quality customer service.

The Claims Examiner I processes short-term disability and paid family leave claims, ensuring compliance with state laws while managing claim investigations and customer communication.

This role involves adjudicating LTD claims, conducting investigations, calculating benefits, and managing claims while providing customer service in a high-pressure environment.

The LTD Supervisor manages claims processes, ensures timely adjudication, oversees team operations, maintains customer service quality, and drives compliance with policies while leading change initiatives.

The role involves analyzing and adjudicating Short Term Disability claims, ensuring accurate payments, managing case loads, and providing customer service.