Rocket Travel by Agoda

Chicago, Illinois, USA
300 Total Employees
90 Local Employees
Year Founded: 2013
Jobs at Rocket Travel by Agoda
Consumer Web • Information Technology • Software • Travel
As a Chargeback Specialist, you will process chargebacks, investigate their causes, prepare documentation to respond to banks, maintain chargeback results, provide internal guidance, monitor chargeback communications, and work cross-functionally to manage chargeback volumes effectively.
Consumer Web • Information Technology • Software • Travel
The Head of Operational Partner Success leads a team to ensure operational partnership success through client management, process improvement, and data analysis. This role involves aligning operational processes with business goals, fostering team development, and enhancing customer service initiatives, while promoting a positive and innovative workplace culture.