Jobs at Scientific Games

Supervise warehouse logistics, inventory control, instant ticket distribution, shipping supplies, equipment maintenance, reporting, and warehouse personnel. Coordinate shipments and costs, establish team goals and KPIs, provide daily direction and coaching, resolve operational issues, and communicate with lottery stakeholders. The role also supports operational efficiency, corporate initiatives, and compliance with regulated gaming requirements.

Supports lottery loyalty account management by coordinating client relationships, monitoring account activity and performance, maintaining reports, supporting rewards-program technology, executing revenue and engagement initiatives, and identifying growth opportunities. Collaborates with Digital Account Managers and internal cross-functional teams to implement account strategies, expand customer bases, and improve loyalty-program performance.

Support and operate customer-facing iLottery and loyalty platforms with focus on Kubernetes (on-prem and cloud), GitOps-driven CI/CD (ArgoCD), container management, observability (Graylog, New Relic, ELK, Prometheus/Grafana), infrastructure automation (Ansible, Terraform), incident response, SLOs, capacity/resiliency planning, security remediation, documentation, and 24x7 on-call support.

Provide tier-2 technical support and administration for lottery platforms, troubleshoot availability and performance issues, support customer implementations, maintain monitoring and documentation, manage SLAs, and participate in 24x7 on-call rotation. Work primarily with Windows Server and SQL Server, plus some Ubuntu and Java/WildFly support.

Manage lottery client relationships and loyalty programs end-to-end: strategy, operations, financial oversight, data analysis, issue resolution, and cross-functional coordination to drive player engagement and program ROI.

The Managing Director will oversee P&L accountability, drive growth strategies, manage client relationships, and lead sales cycles for Scientific Games' lottery and sports betting products.

The Managing Director drives strategic success across the lottery jurisdiction with full P&L accountability, develops account plans, manages client relationships, and ensures project delivery while maximizing profitability and growth.

Provide system administration and operational support for lottery platforms: implement new customers, troubleshoot availability/performance, monitor capacity and security, manage incidents and SLAs, maintain monitoring/KB articles, and participate in a 24x7 on-call rotation. Work on product releases, enhancements, and upgrades across Linux, databases, containers, and cloud environments.

Senior Product Engineer will build new products and prototypes, improve legacy systems, use AI-assisted tools to accelerate development, define specs and tests, enforce strong automated testing and CI/CD, partner across product and ops, and drive production-ready, observable, and maintainable releases.