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This role is for an Executive Assistant at ServiceNow, supporting the Global VP, Strategic Customers & VP, Hyperscaler Sales. Responsibilities include calendar and meeting management, travel arrangements, expense management, meeting preparation, and onboarding support for new hires and vendors.

The Customer Success Manager at ServiceNow advocates for customers, oversees portfolios, ensures product usage and adoption, and resolves client issues. They work to maximize customer value and build strong relationships with clients, promoting success stories and driving product adoption.

Seeking an experienced professional to join the Customer Service and Support organization as a Service Owner. Responsible for managing initiatives, advocating for the team, and ensuring successful project execution. Must have customer success knowledge and represent CSS in cross-functional programs.

Collaborate with Cloud Capacity Engineering team to develop and execute robust programs, create comprehensive capacity plans, address organizational challenges, drive change, engage with stakeholders, and monitor effectiveness of solutions.

Help define a brand-new, modern app developer experience for the ServiceNow platform. Build high-quality, clean, scalable, and reusable code. Contribute to new product design and features while enhancing existing product suite. Mentor colleagues and promote knowledge-sharing.

Looking for a Senior Business Operations Manager at ServiceNow to drive strategy, planning, and budgeting for the Global Business Operations Team. Responsibilities include defining and managing initiatives, supporting Biz Ops related tasks, and leading corporate-wide initiatives for operational excellence and revenue growth.

Managing and exceeding Support KPI's, leading a technical team, overseeing Change Management, resolving customer escalations, driving daily incident management, representing the company effectively with customers, managing operations outages, evaluating processes for improvement, and aligning with company values.

The Senior Operations Manager for New Product Introduction (NPI) and GTM Readiness is responsible for executing on readiness strategy for cross-functional, strategic product launches and accelerating GTM success. The role will be instrumental in driving the execution plan for the NPI GTM strategy and coordinating across sales roles to ensure a comprehensive GTM activation plan for innovation launching into the market.

The Director of Technical Support Management at ServiceNow is responsible for managing and exceeding Support KPIs, improving customer experience, handling customer escalations, and driving case management success. The role requires 15+ years of technical support and service management experience with a minimum of 10+ years in a people management role.

ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management team. As a Senior Support Account Manager, you will be responsible for supporting and managing customer accounts, ensuring their satisfaction and success with our services. You will work closely with internal teams to address customer needs and provide solutions to any issues that may arise. This role offers the opportunity to work in a dynamic and innovative environment with a focus on customer service excellence and relationship management.

Build, run, and test AI agents, collaborate with researchers and engineering teams, lead technical discussions and requirements analysis.

As a Staff Software Engineer at ServiceNow on the PlatformX team, you will collaborate with researchers and engineering teams to introduce Agentic AI to the ecosystem. Your responsibilities include building, running, and testing AI agents, evaluating performance, improving model performance, building AI applications, and collaborating with teams to leverage AI capabilities.

Drive messaging and positioning for HR and Talent solutions, create compelling content for campaigns, events, and social media, lead product launches, collaboration with cross-functional teams.

Seeking a Senior Product Marketing Manager to lead and drive end-to-end product marketing for Workplace and Legal Services at a fast-growing company. Responsibilities include persona-based messaging, product launches, sales enablement content, event presence, and digital campaign support.

The Product & Solutions Marketing Director at ServiceNow will drive messaging, positioning, and thought leadership for the Global Business Services offerings. They will work across business units and go-to-market teams to drive awareness, deepen engagement, and accelerate growth through a marketing strategy and plan.

Lead and develop a team of Solution Consultants to ensure successful presentations and demonstrations, execute proofs of concept, understand and deliver business value to customers, and drive customer commitment to ServiceNow solutions. Develop team members, maintain a recruiting pipeline, and work with sales managers to prioritize regional Solution Consulting efforts.

ServiceNow is seeking a Lead Development Representative to qualify leads, profile prospects and customers, and provide feedback on lead generation campaigns. The role involves collaborating with Sales Development Reps and Field Sales professionals to identify and qualify opportunities for the team.

Build high-quality, clean, scalable code using best practices. Own code from design to delivery. Mentor colleagues and contribute to product design and implementation.

As a Technical Support Engineer at ServiceNow, you will resolve technical cases created by customers, provide excellent customer support experiences, and collaborate with various teams to resolve complex technical issues. Additionally, you will play a key role in providing input for process and product improvements.

The Senior Director of Sales, Strategic System Integrators at ServiceNow is responsible for leading the sales team focused on selling the ServiceNow platform to Strategic System Integrators. This role plays a critical part in driving revenue growth and managing the sell to motion to system integrators.