ServiceNow Careers in Chicago
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Solution Sales Executive - Risk Products

ServiceNow
Chicago
4 days ago
+47
You will be responsible for communicating the risk and compliance value proposition to prospects. You will develop a strong partnership with your designated Account Executives and Solution Consultant to provide a comprehensive and compelling message across all industries within your region. You will focus on targeting your risk and compliance message to specific customer needs and will focus on being a trusted advisor to our community of customers and partners. Finally, you will represent ServiceNow at local and regional events to drive your message into the broader market.

Senior Solution Consultant

ServiceNow
Chicago
4 days ago
+47
ServiceNow is currently seeking a Senior Solution Consultant to provide technical sales partnership to the enterprise sales force in Illinois, and to provide prospective customers with product and solution advice during sales pursuits. The Senior Solution Consultant will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform. 

Javascript Senior Front End Engineer

ServiceNow
Chicago
4 days ago
+47
You are an seasoned engineer that is passionate about building great user experiences, is generally excited about new front-end technologies, and is ready to push the boundaries of what is achievable. You are looking for challenges and opportunities and have the ability and desire to bring new ideas. You are enthusiastic about working in the latest technologies, such as React, Redux, and GraphQL. You are a team player and will work with other experienced co-workers to help us evolve the technology stack to build modern and awesome user experience for our customers. You must possess a solid understanding of building amazing, performant and scalable user interfaces with large scale data, an obsession with design aesthetics, and engineering excellence.

Senior Staff Software Engineer – Platform Persistence/Time Series/Scalability

ServiceNow
Chicago
4 days ago
+47
As a Senior Software Engineer, you will have the opportunity to become a key member of the Cloud Platform Persistence group.  The platform persistence group has teams that provide storage API for higher layer applications, build our Time Series capability and/or work to scale our application platforms. Depending on the nature of the data, the storage systems include relational database, non-relational database such as columnar database, time series database, or message queue system. Our largest customers are always pushing the limits of the backend storage in terms of size of the data, speed of IO, as well as number of concurrent transactions. Performance, reliability and scalability is always at the core of our work. 

ITSM Senior Business Process Consultant

ServiceNow
Chicago
4 days ago
+47
The ITSM Senior Business Process Consultant will be responsible to develop, invest, and maintain thought leadership with deep subject matter expertise related to ITSM product processes, enabling product capabilities and complimentary processes in a client-consulting environment including; Incident, Problem, Change, Service Request, Configuration, Knowledge, and Service Level Management. The consultant will lead the design and deployment of best practice process solutions that will achieve desired customer business outcomes and business value.

Director, Alliances - Enterprise & Vertical Markets

ServiceNow
Chicago
4 days ago
+47
The Director, Alliances Enterprise & Vertical Markets  will be accountable to create a vibrant, world-class Alliances & Channel Ecosystem (ACE) that aligns to the Americas ACE mission & transformational operating model principles. With the objective of helping to enable & accelerate NOW growth to $10B and beyond. This individual will play a key role in delivering on the ACE transformational vision: ‘Partner Success’ is synonymous with ‘Customer Success’ in accelerating Digital Transformation & predictable Business Outcomes for US Enterprise & Vertical Market Alliances & Channels Ecosystem.

Enterprise Account Executive - (MED & SLED)

ServiceNow
Chicago
4 days ago
+47
The Enterprise Account Executive will be responsible for generating new business sales revenue from SaaS license model.  This will be achieved through account planning, territory planning, researching prospect customers, using business development techniques and field-based sales activities within a defined set of Healthcare and/or SLED accounts.

Staff Java Software Engineer

ServiceNow
Chicago
4 days ago
+47
As a Senior Software Engineer with the Web Experience Platform Development team, you will be building the framework that allows our customers to create innovative, elegant and high performing experiences across multiple devices. You will use your experience building modern web experiences and your expertise in performance, architecture, and object-oriented design to push the boundaries of our platform. You will also collaborate with cross-functional engineering teams to develop new and improve on existing platform features.

Regional Sales Director

ServiceNow
Chicago
1 week ago
+47
Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan. Developing marketing plans with the marketing team to drive revenue growth. Being the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the ServiceNow solution within the marketplace. Prospect qualification and the development of new sales opportunities and ongoing revenue streams. Arranging and conducting initial Executive and CxO discussions and positioning meetings. Sales process management and opportunity closure. Ongoing account management to ensure customer satisfaction and drive additional revenue streams.

Solution Consultant - Training & Education

ServiceNow
Chicago
1 week ago
+47
Collaborate with internal and external stakeholders to design, propose, and execute on customer training strategy tools and templates that span customer size and industry. Conduct needs assessments and review Success Readiness Assessments to understand and document customer’s desired business outcome related to technical and user readiness. Develop customer-specific training strategies for top accounts and prospects by working closely with key internal and external stakeholders and project teams. Provide leadership, guidance, and training to Training Account Executives and other members of the ServiceNow sales team on training approach, scope, and strategy for key customer and partner accounts. Build and maintain relationships with targeted list of customers and associated internals as a trusted training solution consultant. Be an expert in the full ServiceNow Training catalog and product portfolio; make recommendations on new or expanded offerings based on customer requirements.

Staff UI Software Engineer

ServiceNow
Chicago
1 week ago
+47
As a staff engineer you will be a key member of a small team of developers. You will help coach and mentor other associates, design and implement new features for the ServiceNow platform, and lead small to medium sized projects throughout the SDLC lifecycle. In addition, you will help shape the future of the team’s culture by practicing and encouraging development best practices, participating in code reviews, and aligning the team to organizational goals and objectives.

Director, Solution Sales (HR & Employee Experience)

ServiceNow
Chicago
1 week ago
+47
The Director of HR/Employee Experience Sales is responsible for leading the expansion of ServiceNow’s HR/Employee Experience focused product lines, customer adoption of our solutions, and driving value-based outcomes for our Enterprise customers in the Central Region. This will be achieved through building, leading, mentoring, and developing the team of Solution Sales Managers aligned to ServiceNow’s HR/Employee Experience product portfolio.

Account Manager

ServiceNow
Chicago
1 week ago
+47
The Enterprise Account Executive will be responsible for generating new business sales revenue from SaaS license model.  This will be achieved through account planning, territory planning, researching prospect customers, using business development techniques and field-based sales activities within a defined set of Healthcare and/or SLED accounts.

Senior Quality Engineer, SDET

ServiceNow
Chicago
1 week ago
+47
As a Staff Quality Engineer, you will be a key member of the Cloud Platform Development team driving the quality of our products and services to the next level. You will work within our agile software development process and have an important impact on the cloud platform team. You will have the opportunity to work with the latest quality testing frameworks and tools using Java, Jenkins, JUnit, Selenium and more. 

Sales Operations Specialist

ServiceNow
Chicago
1 week ago
+47
Aligned to several Americas regions and territories, the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions. Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy. Analyze and review current customer licensing, products and usage and identify new revenue opportunities. Suggest creative pricing and payment solutions balancing customer need and pricing policies. Review Quotes and Order Forms for accuracy and completeness. Ensure all Orders are approved within pricing and discount policies. Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition). Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool. Support sales organization’s requirement for Customer licensing compliance.

Senior Alliance Manager - EY

ServiceNow
Chicago
1 month ago
+47
The ideal candidate will possess a broad and deep expertise in the world of partnerships and cloud solutions and will have a practical understanding of working with large Global System Integrators (GSI). They will have demonstrated ability to think strategically about new business models, solution selling and technical challenges to help us build compelling value propositions for ServiceNow and our customers. This will involve working with key leaders at ServiceNow and at EY through highly cross-functional teams to influence, align and coordinate resources to deliver the desired results. The candidate should have a proven track record of driving strategic outcomes through an ecosystem:  influencing innovation through a strategic partner ecosystem, deal expertise, and/or business development experience. The successful candidate must balance strategic-thinking with tactical execution; build effective and enduring partner relationships, drive highly cross-functional processes, possess a sound technical understanding of ServiceNow’s technology, and have an appreciation of EY’s strengths. This role will have very high visibility among the Sales leadership team at ServiceNow and will help grow our highest priority partnerships.  Over time, with a proven track record of x-functional execution, the candidate will also have an opportunity to rotate into other leadership roles in the company.

Senior Alliance Manager - IBM

ServiceNow
Chicago
1 month ago
+47
The ideal candidate will possess a broad and deep expertise in the world of partnerships and cloud solutions and will have a practical understanding of working with large Global System Integrators (GSI). They will have demonstrated ability to think strategically about new business models, solution selling and technical challenges to help us build compelling value propositions for ServiceNow and our customers. This will involve working with key leaders at ServiceNow and at IBM through highly cross-functional teams to influence, align and coordinate resources to deliver the desired results. The candidate should have a proven track record of driving strategic outcomes through an ecosystem:  influencing innovation through a strategic partner ecosystem, deal expertise, and/or business development experience. The successful candidate must balance strategic-thinking with tactical execution; build effective and enduring partner relationships, drive highly cross-functional processes, possess a sound technical understanding of ServiceNow’s technology, and have an appreciation of IBM’s strengths.

Senior Alliance Manager - Deloitte

ServiceNow
Chicago
1 month ago
+47
ServiceNow is looking for an experienced leader to join our Alliances team in support of our strategic relationship with Deloitte.  We have a great relationship and partnership with Deloitte and are looking for a candidate who can accelerate it and take it to the next level. The ideal candidate will possess a broad and deep expertise in the world of partnerships and cloud solutions and will have a practical understanding of working with large Global System Integrators (GSI). They will have demonstrated ability to think strategically about new business models, solution selling and technical challenges to help us build compelling value propositions for ServiceNow and our customers. This will involve working with key leaders at ServiceNow and at Deloitte through highly cross-functional teams to influence, align and coordinate resources to deliver the desired results. The candidate should have a proven track record of driving strategic outcomes through an ecosystem:  influencing innovation through a strategic partner ecosystem, deal expertise, and/or business development experience.

IT Service Management Practice Leader - Americas, IT Workflow

ServiceNow
Chicago
1 month ago
+47
An IT Service Management (ITSM) Practice Leader – Americas, IT Workflow is a senior leadership position in our Customer Outcomes (professional services) organization focused on all aspects of leading an team of experts (Business and Technical Consultants) responsible for timely, high quality delivery work related to IT and the related consultation/advisory/implementation/configuration work for the ServiceNow ITSM portfolio.

Solution Consultant - IT Business Management

ServiceNow
Chicago
1 month ago
+47
ServiceNow is seeking IT Business Management (ITBM) solution consultants who can provide leadership and expertise during pre-sales engagement. A combination of being well versed in presenting solutions to varied audiences as well as a hands-on technical knowledge to go wide and deep on solution positioning and delivery as part of sales cycles.

Senior Director, Presales Solution Consulting – Customer Workflows

ServiceNow
Chicago
1 month ago
As a Sr. Director, Solution Consulting – Customer Workflows for the Pre-Sales organization, you will be responsible for supporting the technical sales efforts managing a team of highly motivated Solution Consultants. In this role, you will lead the Americas CSM Solution Engineering organization, driving strategy and growth. You will have 1st and 2nd line leaders as part of your organization.  This team of CSM product experts convey value to address ServiceNow customers’ business issues. As a specialist leader, your team will contribute to the development of concepts, techniques & assets that enable the regional Account teams you support.  You will help drive the relationship between the Product leadership and your leadership to ensure we are investing in the right product areas in line with demand in the field.  You will make recommendations for new process and initiatives to impact CSM revenue in the Americas.  You will work independently to determine new assignments to accommodate demand often acting as a facilitator and leader.

Manager, Engineering - Platform Development

ServiceNow
Chicago
1 month ago
The ServiceNow Platform Development team is looking for a new leader for its no-code/low-code platform capabilities to help take us to the next level in enabling people who are not professional software developers to develop software. This is a very strategic position for our company.   As a Sr. Manager of Engineering in ServiceNow’s platform group you will be in a position to hire the best team possible, influence product direction, define architecture and ensure quality of product that eventually makes it to our customers. The right person for this role should be ready to scale out a high performing team of software developers. The candidate is expected to be very hands-on, not just getting deep into the technical details but truly leading efforts and knowing directionally where the team needs to go. Success will require becoming fluent in the ins and outs of the ServiceNow platform, handling multiple competing priorities in a fast-paced environment and strong leadership skills. The candidate should to be able to plan and coordinate complex discussions across teams; working with technical and non-technical users to ensure our goal of becoming the industry standard platform for no-code/low-code development.

Senior UX Designer

ServiceNow
Chicago
1 month ago
We are looking for multiple talented Senior UX Designers to join our global user experience team. ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.  We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.  We are always looking for passionate individuals to drive user research, prototyping, or experience design activities for a portfolio of customer solutions. You will be part of the growing world-class Experience Organization (EO). EO creates new and compelling experiences for ServiceNow – enabling people around the world to get more done, faster than ever before!

Principal Product Manager, Platform Security

ServiceNow
Chicago
1 month ago
This is an opportunity to shape the features and experiences that make up our next-generation security enhancements and product offerings. Your technical acumen, customer empathy and strong experience in software security will help you thrive as an individual contributor as you work closely with engineering teams with a specific focus on built-in platform functionality which helps ensure that our customers and partners can trust ServiceNow to keep their information secure in a highly reliable and performant manner.  

Sr. Full Stack Software Engineer

ServiceNow
Chicago
1 month ago
As a Sr. Full Stack Software Engineer you will have the opportunity to play a key role in Web Interfaces Engineering group. We’re looking for team-oriented problem solvers, possesses excellent communication skills, and skilled in all levels of web architecture. You've developed multiple tiered web applications in the past and are intimately familiar with modern web technologies.

Principal Architect, Next Gen Professionals

ServiceNow
Chicago
1 month ago
ServiceNow is seeking a Principal Architect to join our Next Gen Professionals Program. ServiceNow’s Next Gen Professional program focuses on working with our internal teams, customers and partners in understanding, building and executing programs according the skills needs of the area. They design impactful solutions and experiences that cross disciplines, bring together people and technology, and enable end-end Enterprise Service Management. They’re experts in enterprise architecture, software development, information security, and have excellent understanding of ServiceNow.  While collaborating with customers and partners, the Principal Architect will be required to help create detailed solutions to accelerate the hiring of the next generation of ServiceNow professionals. The Principal Architect will also lead and participate in the delivery of workshops, best practice and educational sessions with customers and partners.

Solution Consultant

ServiceNow
Chicago
1 month ago
Assist the sales personnel in the qualification of commercial customer needs and performing pre demo needs analysis. Participation on one or more strategic accounts either in support or lead. Provide mentoring and training to peers and other colleagues in the organization. Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via virtual conferencing. Generation of product demo scripts and scenarios and maintaining demonstration environment(s). Scoping and delivering Proof of Concept/Proof of Value engagements with prospects. Responding to Request for Information/Proposal documents. Staying current on product developments/releases to a level required for demo and POC/POC. Supporting Marketing events – user conferences, trade shows, webinars etc. Staying current on competitive analyses and understanding differentiators between the company and its competitors. Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc. In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations etc. in preparation for deployment.

Pre-sales Solution Consultant, Customer Service Management

ServiceNow
Chicago
1 month ago
You will be responsible for supporting the Customer Workflows product sales effort by using your technical and customer service domain expertise to address customers’ business issues, demonstrate technical credibility and convey value. Solution Consultants play a key role in the sales process by facilitating customer discovery workshops, demonstrating the solution, aligning to business value, and gathering customer feedback for future product innovation.  Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role.

Senior Mobile Developer - Android

ServiceNow
Chicago
2 months ago
You'll work with a talented group of developers responsible for building out the next generation technologies in the ServiceNow cloud platform. This role will be responsible for platform innovation, architecture and features, and all that makes ServiceNow a powerful platform. The Senior Developer will be responsible for design and coding of various components for the Android client. Our senior developers are characterized by having a deep technical understanding of the domain along with outstanding coding skills to produce high quality software.  As a senior Android developer, you will work alongside other Android developers to build our next generation ServiceNow mobile client.

Senior/Staff Java Software Engineer - Full Stack

ServiceNow
Chicago
2 months ago
As a Senior Software Engineer with the Platform Development team, you will be building the framework that allows our customers to create innovative, elegant and high performing experiences across multiple devices. You will use your experience building modern web experiences and your expertise in performance, architecture, and object-oriented design to push the boundaries of our platform. You will also collaborate with cross-functional engineering teams to develop new and improve on existing platform features.

Platform Specialist Presales Consulting

ServiceNow
Chicago
2 months ago
This role is a Pre-Sales/Sales Engineering/Solution Consulting role. You will partner with sales, solution consulting and the rest of the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions.  The role also may require demonstration and prototyping of platform capabilities, and in select cases identify the specific requirements needed to develop innovative application prototypes. The Platform Solution Consultant will also provide solutions and enablement to the technical sales force, and provide prospective customers with product and solution advice during pre-sales discussions. 

Presales Product Line Solution Consultant - Finance, Spend, and Legal

ServiceNow
Chicago
3 months ago
Lead from the front by formulating strategies and approaches to establish credibility for ServiceNow’s Financial Operation Management suite of solutions. Create compelling, credibility, and persuasive conversations that elevate our technology in the marketplace. Help develop programs that enable our sales colleagues to communicate the value of Financial Operation Management on the ServiceNow platform. Establish yourself as both a domain and solution expert in the eyes your audiences Be willing to broaden your expertise as we continue to develop solutions for the office of Finance. Work with Product Management and Development team members to enhance ServiceNow products with new features that anticipate customer needs. Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members. Stay current on competitive analyses and trends impacting the office of Finance. Communicate with both business and technical decision makers. Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars, etc…

Advisory Pre-Sales Engineer ITOM/ITAM

ServiceNow
Chicago
3 months ago
ServiceNow is seeking IT Operations Management (ITOM) and Asset Management (ITAM) specialists with a focus on hands on IT Datacenter technologies, SAM, DevOps and enterprise architecture initiatives for service modeling, discovery, event management, cloud automation and orchestration on the ServiceNow platform. The specialist will provide technical hands on expertise to support customers with product and solution leadership during pre-sales engagements. The specialist will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of IT Operations and Asset Management on the ServiceNow SaaS platform. This is a hands-on technical consultant who is capable of going wide and deep on solution delivery and solution positioning during sales cycles.

Solution Consultant - IT Business Management

ServiceNow
Chicago
3 months ago
ServiceNow is seeking IT Business Management (ITBM) solution consultants who can provide leadership and expertise during pre-sales engagement. A combination of being well versed in presenting solutions to varied audiences as well as a hands-on technical knowledge to go wide and deep on solution positioning and delivery as part of sales cycles.

Product Line Sales Manager - Finance

ServiceNow
Chicago
3 months ago
As a Finance Product Line Sales Manager, you will be responsible for sales strategy and field enablement, defining the messaging and positioning for the Finance Business unit products.  You will also co-lead specific sales cycles.  You will be the expert in serving our Finance (Office of the CFO) buyers, understanding how they buy and their buying criteria. You will transfer knowledge by working collaboratively with the account teams and the Finance Business Unit.

Product Line Solution Consultant - Finance, Spend, and Legal

ServiceNow
Chicago
3 months ago
Lead from the front by formulating strategies and approaches to establish credibility for ServiceNow’s Financial Operation Management suite of solutions. Create compelling, credibility, and persuasive conversations that elevate our technology in the marketplace. Help develop programs that enable our sales colleagues to communicate the value of Financial Operation Management on the ServiceNow platform. Establish yourself as both a domain and solution expert in the eyes your audiences. Be willing to broaden your expertise as we continue to develop solutions for the office of Finance. Work with Product Management and Development team members to enhance ServiceNow products with new features that anticipate customer needs. Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members. Stay current on competitive analyses and trends impacting the office of Finance. Communicate with both business and technical decision makers.

Software Engineering Internship (Summer 2020)

ServiceNow
Chicago
3 months ago
“Work within a scrum team, develop code within a corporate setting, use Git to manage source code, how to read through proprietary documentation to learn about our proprietary APIs and code base, work with the company politics to share my views on the design, implementation, and management of the ServiceNow platform”. “The positive vibes in my team, and the very detailed code reviews given by my mentor and colleagues, which helped me learned a lot”. “Challenging projects that taught them skills in software development and have a concrete impact on the company”. “I was really glad to have important work directed my way rather than a bunch of busywork and leftover tasks”. “Face-to-face exposure to senior execs and having candid conversations to learn about the company, helpful team, autonomy to learn and drive my own projects”. “I've formed relationship during the summer that I know I will maintain throughout life. Putting yourself out there and letting your ambition shine results in the most rewarding experiences”.

Global Industry Product Marketing Director – Financial Services

ServiceNow
Chicago
4 months ago
We are seeking an action-oriented, visionary industry marketer who is craving to be part of a great company in a fast-growing industry. We need someone that will thrive as an individual contributor on our talented industry team. This person will be responsible for defining the marketing strategy and driving key elements of vision, messaging, and execution of go-to-market.  This position reports to the Sr. Director, Industry Marketing. The ideal candidate has a strong grasp of the financial services industry and has demonstrated success in developing an end to end marketing strategy and plan to create awareness and market momentum. Hands on experience in creating compelling value propositions, messaging, content, go-to-market strategies for our customers in this market segment. Candidate has previously advanced the maturity and growth of customers (usage and share of wallet) throughout a technology lifecycle with a proven technology vendor.