Jobs at ServiceNow

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16 Hours Ago
United States
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, resolving technical cases, and providing exceptional customer support experiences. They must possess strong technical skills in Java and JavaScript, troubleshoot complex technical issues, and demonstrate a commitment to quality and customer service. This role also involves collaborating with teams to resolve challenging issues and providing input for process and product improvements.
16 Hours Ago
Washington, DC, USA
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a member of the Solution Consulting team, this role involves supporting product sales through technical expertise and domain knowledge during sales cycles. Responsibilities include leading discovery workshops, developing client partner relationships, and guiding strategic programs in top accounts.
16 Hours Ago
United States
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Experienced Executive Assistant needed to support VPs with calendar and meeting management, travel coordination, expense reporting, and onboarding. Must be proactive, detail-oriented, and able to work in a fast-paced environment. Strong communication and organizational skills required.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Product Design Internship opportunity at ServiceNow for the Summer of 2025. Join the Experience Team to work on high-visibility projects like the Platform UI and mobile app. Learn from experts in UX Design and Visual Design, create wireframes, mockups, and visuals to enhance user experiences, and develop essential skills in Enterprise software design.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Seeking an AI System Risk Architect to identify, assess, and mitigate security risks associated with AI systems deployment and operation. Responsibilities include security risk assessment, strategy development, and collaboration with cross-functional teams.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Manager, Technology and Cyber Risk Management is responsible for overseeing the technology and cybersecurity risk register, translating security requirements, implementing security controls, managing technical risk assessments, providing security design advice, collaborating on security solutions, and staying updated on emerging technologies. This role requires extensive hands-on experience and an educational background in Information Technology or Cybersecurity.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Seeking a Director for Platform Strategic Operations at a global market leader in AI-enhanced technology. Responsibilities include strategic planning, operational execution, budget management, communication, and collaboration with cross-functional teams. Must possess strong finance and analytical skills, leadership qualities, and the ability to influence at the executive level.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As an Advisory Pre-Sales Solution Consultant- Federal Healthcare, you will support product sales, lead discovery workshops, provide product demonstrations, answer technical questions, provide feedback to product management, share best practices, stay current on competitive analysis, and support marketing events.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Seeking a Senior Principal Outbound Product Manager, App Engine at ServiceNow to drive customer adoption of GenAI offerings and represent the voice of the customer in product development. Collaborate with cross-functional teams to align solutions with customer priorities and roadmap direction.
19 Hours Ago
United States
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Major Incident Manager is responsible for managing the resolution of technical problems with severe consequences to ServiceNow or its customers. This role includes collaborating with the organization to drive action, ensure accurate communications, and improve incident management processes.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Seeking a Senior Product Marketing Manager to drive key elements of Customer Workflows GTM strategy, product launches, and sales enablement content. Responsible for developing persona-based solution messaging and supporting digital campaigns and events.
Yesterday
United States
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Critical member of the Office of Americas President and COO, partnering with various leadership and cross-functional teams to accelerate growth for AMS Sales, strategizing and providing recommendations to impact AMS growth, leading cross-functional teams to identify opportunities and improve productivity.
Yesterday
United States
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Lead the engineering teams in charge of the ServiceNow CMDB (Configuration Management DataBase) and provide thought leadership and mentoring to drive innovation and ensure scalability, performance, and resilience of the CMDB.
Yesterday
United States
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a Solution Consultant at ServiceNow, you will support Solution Sales for Employee Experience, Customer Workflow, and ITX. You will lead discovery workshops, provide product demonstrations, and offer technical expertise during sales cycles.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
ServiceNow is seeking a Sales Development Representative-Inbound to qualify leads, profile prospects, and collaborate with Sales professionals to identify opportunities. Responsibilities include managing inbound leads, participating in demand generation campaigns, and researching target accounts.
Yesterday
United States
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Director of Global Sales Development at ServiceNow will lead the growth of the enterprise sales development organization for the Americas, focusing on revenue and talent pipelines. Responsibilities include inspiring the organization to create a high-quality pipeline, managing team leaders to exceed quotas, and mentoring team members. Qualifications include 5+ years of sales or marketing experience, 3+ years of team leadership experience in enterprise software sales, and expertise in sales development tools and methodologies.
Yesterday
Chicago, IL, USA
Remote
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
ServiceNow is seeking Industry Enterprise Architects with extensive experience with Healthcare Payer organizations to join their team. The Enterprise Architecture Team focuses on building credibility and trust with customers by developing cross-functional strategies and solutions.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
ServiceNow is seeking Industry Enterprise Architects with extensive experience with Healthcare Payer organizations to join their team. The Enterprise Architecture Team focuses on developing cross-functional strategies and solutions for large customers. The role involves creating high-level architectures, strategies, and visions for customers.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Responsible for managing the Agile operation of highly visible initiatives across multiple business functions utilizing ServiceNow methodologies and tooling. Organize and drive product development activities, facilitate communication and change management, create program execution roadmaps, collaborate with internal and external partners, and coach teams to adopt a product mindset.
Yesterday
United States
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Maintain automation test frameworks, collect quality metrics, design testing strategies, create test plans, support troubleshooting. Requires 4+ years QA experience with Java, Selenium, JUnit, TestNG, and scripting in JavaScript.