ServiceNow Careers in Chicago
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Software Engineering Internship (Summer 2021)

ServiceNow
Chicago
20 hours ago
+47
At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer 12-week internship opportunities all over the U.S. across various business functions.    Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team building activities. Additionally, interns will have access to LinkedIn Learning online and dedicated Summer Coach to further grow their careers with us! 

AI Distinguished Engineer

ServiceNow
Remote
20 hours ago
+47
To accelerate our growth and deliver on our mission to make the world of work, work better for people, we are hiring a brilliant, highly inspired visionary to help ServiceNow become the defining intelligent enterprise software company of the 21st century. As the AI Architect of Advanced Technology Group (ATG), yyou’ll innovate, design and scale our next-generation AI platform, products and applications and defining the future of work through AI-powered automation to create industry-leading work experiences for customers.  This is a highly visible role, with technical responsibilities shaping the AI capabilities in the platform, products and solutions, and interacting with key technical and product leaders in the company.

Director, UX Design

ServiceNow
Chicago
23 hours ago
+47
We are always looking for passionate individuals to drive user research, prototyping, or experience design activities for a portfolio of IT solutions. You will be part of the growing world-class IT Organization. We create new and compelling experiences for ServiceNow – enabling people around the world to get more done, faster than ever before! 

Senior Product Security Engineer (Mobile Testing)

ServiceNow
Chicago
1 day ago
+47
As an engineer on the ServiceNow Offensive Security Team, you will be responsible in identifying security vulnerabilities within our platform. You will work with internal development teams to review source code and pentest custom functionality built on top of the ServiceNow platform. In this role, you will also be responsible for interacting with customers that perform security assessments against their ServiceNow instance. You will have the opportunity to assess security of 3rd party vendor applications, plan projects, and be a security advocate. A key part of this position is to effectively report issues to the application owners, provide meaningful remediation recommendations, and validate that they have been resolved.

Services Executive

ServiceNow
Chicago
4 days ago
+47
The Services Executive is responsible for the opportunity management of both Expert Services and Success Services sales within designated strategic accounts, in coordination with the license sales teams and partners.  Additional responsibilities involve activities to support obtaining the highest levels of services customer satisfaction scores. The Services Executive ensures that all proposals are sized and scoped for successful project delivery. Each SE is expected to ensure that clients make full use of their ServiceNow investment by driving rollout and deployment plans for the full array of licensed ServiceNow products. These plans should be developed through a strong partnership with the sales organization. The SE role is responsible for ensuring that each services proposal is structured to allow revenue to be recognized in a predictable and timely fashion and with minimal risk of revenue being withdrawn or reduced versus initial contract expectation. The role will work with the Delivery organization to provide expected revenue performance numbers, versus plan.

GCP Cloud Hosting Administrator

ServiceNow
Remote
4 days ago
+47
You will be an instrumental team member in the global team to define and automate the creation of new projects and resources in Google Cloud. You will Manage and tune the scaling and performance of the environments and its technology components such as MySQL, elasticsearch and mongoDB. You will be in charge of further hardening and securing the environments. Automate further with Sec&Pen tests and take immediate action on any security alerts. You will be responsible for planning and executing upgrades on both system and application level for the environments.

Principal Platform Architect

ServiceNow
Remote
4 days ago
+47
The Customer Outcomes Platform Architect is a technical advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes.  This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform.  This is a highly consultative role that does not perform configuration on the platform, but guides partner and customer resources to deliver best practices.  This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring and implementation of solutions.

Manager, Solution Consulting

ServiceNow
Remote
4 days ago
+47
In addition to these responsibilities, the SC Manager is expected to maintain strong relationships with counterparts in the Sales, Services, Support, Marketing and other organizations to ensure alignment of organizational activities and directions. These responsibilities all directly support the SC Manager's primary goal: developing and maintaining a team that consistently secures the technical win in every deal they support for the sales force.

Staff Machine Learning Engineer

ServiceNow
Chicago
5 days ago
+47
You will be required to assess Business Problems, Technical problems, and come up with best fit solution, develop the solution and deploy the solution using the next generation concepts like AIOPS, APM monitoring. You will be required to work with IT Operations team and deliver these solutions at scale and deploy this for multiple teams You will be required to assess Business Problems, Technical problems, and come up with best fit solution and deploy the solution using the next generation concepts like AIOPS, APM monitoring. You will be required to work with IT Operations team and deliver these solutions at scale and deploy this for multiple teams.

Senior Staff Technical Product Manager

ServiceNow
Chicago
1 week ago
+47
As a Senior Staff Technical Product Manager in our Database and Architecture team, you will engage with experienced, cross-disciplinary staff to deliver functional enhancements to the ServiceNow product.

ITOM Product Success Ranger

ServiceNow
Chicago
1 week ago
+47
Be Part of the ITOM Product Success Ranger Team that manages and drives the overall resolution of highly visible, global and strategic customer situations, ensuring 100% customer satisfaction. Develop innovations to speed time to value for ITOM suite of products. Handle customer issues that are unable to be solved by support or PS staff. Engage and collaborate closely with the ServiceNow R&D teams on escalated technical issues.

Senior Advisory Solution Consultant - IT Operations Management

ServiceNow
Remote
2 weeks ago
+47
ServiceNow is seeking IT Operations Management (ITOM) and Asset Management (ITAM) specialists with a focus on hands on IT Datacenter technologies, SAM, DevOps and enterprise architecture initiatives for service modeling, discovery, event management, cloud automation and orchestration on the ServiceNow platform. The specialist will provide technical hands on expertise to support customers with product and solution leadership during pre-sales engagements. The specialist will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of IT Operations and Asset Management on the ServiceNow SaaS platform. This is a hands-on technical consultant who is capable of going wide and deep on solution delivery and solution positioning during sales cycles.

Senior Staff Product Security Engineer (AppSec)

ServiceNow
Chicago
2 weeks ago
+47
As a security engineer on the ServiceNow Product Security Team, you will be responsible in identifying security vulnerabilities within customer-facing software products. You will work with internal development teams to review source code and audit custom functionality built on top of the ServiceNow platform. You will have the opportunity to develop tooling, plan security projects, and be a security advocate. A key part of this position is to effectively communicate issues to the application owners, provide meaningful remediation recommendations, and validate that they have been resolved.

Customer Centric Senior/Staff Software Engineer

ServiceNow
Chicago
2 weeks ago
+47
As a Customer Response Engineer with Platform Development team, you will work with internal ServiceNow teams to triage and address customer escalations. You will collaborate with cross-functional engineering teams to develop new and improve on existing platform features. You will use your experience building modern web experiences and your expertise in performance, architecture, and object-oriented design to push the boundaries of our platform. Serve as a liaison between the engineering and customer facing teams to develop high quality engineering solutions to customers, partners and prospects You will participate in requirement analysis, design and code reviews, and other related activities expanding ServiceNow platform capabilities.

Business Operations & Strategy Internship (Summer 2021)

ServiceNow
Chicago
2 weeks ago
+47
Define broader business drivers to map business needs to process and create functional solution design. Develop future solution strategies by working closely with Business and IT teams.  Act as a liaison between technical team, functional team, business functions, and vendor to drive LMS implementations. Perform hands-on solution design, prototyping, proof-of-concepts, process design and development tasks as required in support of current and new projects in LMS domain. Conduct solution reviews with project teams prior to design and development activities and ensure solution aligned with business requirements .

Sr. Staff Security Engineer (IAM Engineering)

ServiceNow
Chicago
3 weeks ago
+47
This role will be a part of IAM Engineering team that reports to the Director of Security Engineering. ServiceNow is building a World Class Identity Management program with focus on Privilege Access and Behavioral Analytics as a Service. This role requires skilled Security personnel with Identity and Privileged Access Management background. In addition to this opportunity, this role will develop ServiceNow’s next generation identity solution integrated to provide Risk Base Access and the opportunity to participate in other ServiceNow security projects.

Product Manager – Data Informatics

ServiceNow
Chicago
3 weeks ago
+47
We are looking for a dynamic, perennially curious, self-motivated and data centric individual to drive Data and Analytics products for the Value Realization team. Our explosive growth provides a fast paced work environment requiring thought leadership, agility and creative ways of managing enterprise data. We are looking for a candidate to nurture, execute and deploy Data and Analytics projects, manage business requirements, track progress against guidance, predict and prescribe targeted opportunities. The role entails collaborative engagements with our business partners to deploy insightful analytic products, establish alignment on processes teams and deliver strategic metrics for current and future business initiatives.

Senior Director, Global Sales Compensation

ServiceNow
Chicago
3 weeks ago
+47
As the Senior Director, Global Sales Compensation, you’ll be responsible for the end to end processes associated with our sales compensation program. This includes the plan design process, system implementation and administration, inquiry management and analytics as well as strong involvement in the financial metrics associated with the program.  In this role, you will work directly with executive stakeholders from Sales, Sales Operations, Finance, HR and other supporting organizations to define the strategic compensation initiatives that support the go to market strategies of the company. You will contribute sound business judgment and leverage a deep understanding of sales compensation to drive decision-making, problem solving and provide analytical insight to support strategic and tactical initiatives across the sales organization.

Visual Design & Video Producer, Digital Production

ServiceNow
Remote
3 weeks ago
+47
We are looking for a creative Visual Design and Motion Graphics Video Producer to join our Training and Certification team. You will contribute to the development of high-quality online learning for our customers and partners. You are an out-of-box creative designer, immersed in today’s creative industry and culture while embracing latest digital production trends, have a keen eye for detail, and possess a solid understanding of how successful digital prod­ucts are developed, maintained and refreshed while engaging with a variety of audiences.

Sr. Engagement Manager

ServiceNow
Remote
3 weeks ago
+47
As a Customer Engagement Manager, you will be responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate. Deliverables will include the implementation of new projects, as well as managing and navigating the customers’ during these projects.

Principal Program Manager (Agile) - Enterprise Data & Analytics

ServiceNow
Chicago
3 weeks ago
Responsible for taking large Enterprise Data and Analytics programs from business case through post-implementation. Drive crucial conversations with senior executives in business and IT to define strategic business case and measurable business outcomes. Drive all PMO activities in coordination with a team of senior technical and non-technical professionals dedicated to the implementation and enablement of company-wide business support systems like dashboards. Plan and facilitate Agile ceremonies like sprint planning, program increments planning, create release schedules and related staffing plans.

Senior Agile Program Manager - Analytics

ServiceNow
Chicago
3 weeks ago
Come join the IT PMO team and work with a talented group of world class Program Managers and Scrum Masters leading ServiceNow’s transformation programs. This team is responsible for driving best-in-class program management, Enterprise level initiatives that enable ServiceNow Sales, Marketing, Services and Channel businesses with advanced cutting edge technology and analytics.

Software Engineer - Android

ServiceNow
Chicago
3 weeks ago
Develop software components for the Android client. Follow an agile scrum process to iteratively design and build high-quality software. Full lifecycle responsibility for software development from requirements and design to coding and ensuring a high degree of quality through testing and automation. Work with different ServiceNow teams for incorporating various platform capabilities into the mobile architecture such as Security and Authentication, Session management, Persistence, integrating with third party systems, etc.

ISV Sr Mgr, Presales Solution Consulting

ServiceNow
Remote
3 weeks ago
ServiceNow is seeking an experienced technical leader for a ISV Sr. Manager, Solution Consulting; focused on our Partner community of ISVs and BuiltOnNow platform solutions.  We are looking for a leader who is comfortable with a highly visible role, can coach top technical talent of highly skilled and seasoned team of driven pre-sales solution architects, establish relationships and set strategy at a senior level with ServiceNow east/west teams, measure and deliver results while also getting hands-on to help advance technology and business relationships with ServiceNow’s Store and Platform Partners.  The leader will motivate the team to: