Jobs at Sirva Worldwide, Inc.

Consult consumers throughout the mortgage process, from application and documentation through rate lock and closing. Manage an active loan pipeline, convert applications into locked loans, maintain margins, and coordinate with processors and closers. Build relationships with consumers, Realtors, corporate clients, and internal teams; provide mortgage product guidance, resolve issues, maintain licensing, and complete ongoing education.

Manages inbound leads from small and mid-market accounts, conducts discovery, qualifies opportunities, supports Territory Sales Representatives, and progresses transactional deals through the sales pipeline. Responsibilities include customer engagement, pricing and proposal coordination, CRM updates, opportunity follow-up, and collaboration on handoffs and deal execution. The role also expands market coverage while developing foundational sales skills.

Leads commercial business development and strategic account growth, from prospecting and complex solution sales through contract execution, implementation transition, and account expansion. Builds executive relationships, manages channel partnerships, develops recurring-revenue opportunities, oversees forecasting and pipeline activity, leads negotiations, and coordinates cross-functional teams to deliver customized commercial moving solutions and achieve revenue and margin goals.

Serves as the moving subject matter expert and primary contact for agent networks, third-party providers, and customers throughout relocations. Manages escalations, system compliance audits, cost controls, exception approvals, allocation recommendations, documentation, and customer service. Collaborates with IT on system enhancements and internal teams to improve relocation quality and customer satisfaction.

Manage end-to-end lump-sum and limited-benefit relocation cases, advising employees on mobility benefits, relocation planning, resources, and policy compliance. Coordinate with clients, internal teams, and external suppliers; monitor case progress, resolve issues, maintain records, and communicate through phone and email. The role also supports reporting, training, operational initiatives, and continuous improvement while delivering a positive customer experience.

Provides proactive and reactive customer support throughout corporate relocation journeys. Advises customers on authorized services and policies, coordinates with internal teams and suppliers, manages complex relocation issues, maintains accurate records, meets service metrics, supports client HR contacts, and assists with exception management, reporting, and customer experience improvements.

Provides administrative support for a claims department by answering phone calls, entering and managing claims, responding to emails, distributing mail, reviewing repair invoices, handling inquiries, and allocating claim closings. Requires strong data-entry, organization, multitasking, time-management, telephone, filing, and Microsoft Office skills in a team environment.

Investigate and settle cargo claims within 30 days by reviewing contracts, correspondence, repair assessments, and liability evidence. Claims Analysts coordinate inspections and repairs, maintain detailed records, evaluate repair versus cash settlements, negotiate offers, determine liability, and charge back responsible parties. The role requires customer expectation management, accurate documentation, problem-solving, multitasking, and proficiency with Microsoft Word and Excel.

Leads global accounts payable operations across regional and shared-service teams. Oversees staff development, invoice processing, cash flow, procurement cards, vendor controls, audit compliance, SOX controls, T&E reporting, and outsourced AP performance. Drives automation, standardization, process improvements, cost reduction, and system enhancements while collaborating with Procurement, Treasury, Accounting, IT, auditors, and international stakeholders.

Serves as the primary customer coordinator throughout corporate relocation journeys. Provides proactive and reactive support through phone, email, and chat; explains mobility services and policies; resolves complex relocation issues; coordinates with internal teams, HR clients, and supplier partners; maintains accurate records; and meets customer satisfaction, responsiveness, cost, and service-level objectives.

Develops and manages RFP, RFI, proposal, presentation, and follow-up materials supporting sales and account retention. Partners with sales leaders, researches prospects and markets, interviews subject matter experts, coordinates response teams, manages deadlines, ensures compliance with client requirements, and maintains reusable proposal content. The role also provides pursuit strategy recommendations, conducts peer reviews, and supports knowledge management across the organization.