Sprout Social Careers in Chicago
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Sr. Manager, SEC Reporting & Technical Accounting

Sprout Social
Chicago
2 days ago
+50
Sprout Social’s Finance team is looking for a Senior Manager or SEC Reporting and Technical Accounting. Our Finance team isn’t your typical month-end reporting type of department. We’re a dynamic team working in a fast paced and always changing environment. Doing our jobs effectively means we approach each interaction with confidence, each process with diligence, and our stakeholders with care.

Director, Inbound & Content Marketing

Sprout Social
Chicago
2 days ago
+50
Sprout Social is looking for a Director of Inbound & Content Marketing to join our growing Chicago based marketing team and lead our inbound & content marketing function. Our ideal candidate has extensive experience generating and nurturing leads through content marketing, has built and managed a high volume, high quality content funnel, understands how to engage prospects with content throughout their journey, leverages SEO best practices to amplify content reach and effectiveness, and relentlessly focuses on website structure and optimization.

Salesforce Engineer

Sprout Social
Chicago
3 days ago
+50
We are looking for a Salesforce engineer with a demonstrated history of developing within the Salesforce platform, integrating with financial platforms and a solid technical foundation with Javascript, Apex, and REST APIs. You will ensure our tooling is best in breed and, more importantly, that the integrations between them are configured, managed, and running efficiently. You will partner with our Sales and Finance Operations teams to develop and prioritize new features and enhancements to refine our multi-national sales processes. 

Senior Product Manager

Sprout Social
Chicago
3 days ago
+50
In your role, you will develop a deep understanding of Sprout’s product, operations and domain through direct interaction with our customers and partners. You will gain a deep understanding of the way that Sprout services its customers and the ways that customers access & manage their account with Sprout. You will cultivate a product roadmap for the team and find ways to validate priorities. You’ll be hands-on in leading engineers and designers to execute the product roadmap and own the ultimate success or failure of the team’s work. You’ll be thinking about how to measure the impact of your work and adjusting your plan based on what you’ve learned. You’ll be sharing your team’s plans, work-in-progress, and results with other product teams, marketing, sales, finance, success and any other partners vital to your team’s success.

Email Campaign Strategist

Sprout Social
Chicago
3 days ago
+50
The Marketing Automation Strategist is an evangelist for Pardot and well-versed in Salesforce. You will develop best practices and training, work side by side our acquisition marketing managers to ensure everyone is using marketing automation to its full potential. You will leverage your deep knowledge of marketing automation to improve and demonstrate marketing’s contribution to pipeline and revenue. Our ideal candidate has previous experience working with B2B SaaS companies and a strong background in lead generation and email marketing. You have built lead generation campaigns and can provide concrete examples of successful programs you’ve created. You also have experience improving marketing and sales alignment through continuous business process improvement. 

Customer Success Manager, Onboarding

Sprout Social
Chicago
3 days ago
+50
Sprout Social is looking for highly driven, outgoing and tech-savvy Onboarding Account Managers to onboard and train new customers. As an Onboarding Account Manager, you will help clients extract the full value of Sprout Social during the beginning of their journey with us. You are passionate about customer success and always put the customer first. You can handle a high volume of communication, prioritize multiple methods of communication at the same time, and never sacrifice the customer experience. You pride yourselves on being organized, detail-oriented, and empathetic.

Director, Enterprise Sales (Growth)

Sprout Social
Chicago
3 days ago
+50
We need an energetic and driven individual who has a strong command of B2B SaaS leadership and sales experience. You should be a data driven and analytical sales leader with a proven track record of managing Enterprise sales teams. You must be driven on meeting (and exceeding) revenue, operational and strategic goals as well as fostering the professional growth, development and success of your team members. You will spend the majority of your time coaching, counseling and mentoring your team in all aspects of sales and effectiveness. You will also provide timely and practical feedback to senior leadership for new and interesting go-to-market strategies.

Mid-Market Account Executive

Sprout Social
Chicago
6 days ago
+50
Proven success in a B2B closing role within the mid-market/corporate segment. SaaS experience preferred. Social media and/or marketing automation experience a plus. Driven to succeed and ability to work in a fast-paced environment. Proficient in time management, setting priorities, and taking the initiative. Track record of overachieving against defined metrics. Exceptional organizational, presentation, and communication skills - phone, email and demonstrations/webinars. Technical expertise and ability to acquire knowledge of new products. Understand and apply effective business development strategies and techniques. A passion for building new business. Experience working with Salesforce.com or other CRM platform. Willingness to work in a collaborative work environment.

Senior Software Engineer - Platform (Engineering Effectiveness)

Sprout Social
Chicago
6 days ago
+50
Developer tooling and our software delivery pipeline are essential ingredients to keeping our platform flexible and rapidly reacting to changes in the market and social media networks. Our systems execute at scale while staying nimble enough to keep up with new capabilities being offered by social network APIs. Our product is built on top of a variety of technologies, including Java, Python, MySQL, Cassandra, Hadoop, Elasticsearch, NSQ, Docker, and Kubernetes.

Growth Account Executive

Sprout Social
Chicago
6 days ago
+50
As an Account Executive, your role will be focused on generating new business from existing clients as their product specialist, identifying opportunities for up-selling, and increasing individual account values. Additionally, you will partner closely with our Account Management team who will transfer qualified opportunities into your book. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business.

Technical Project Manager

Sprout Social
Chicago
1 week ago
+50
You will ensure that the integrations between our tooling, teams, and processes are configured, managed, and running efficiently. You will partner with our Sales, Support, Finance and Marketing Operations teams to plan and prioritize new features and enhancements to internal tooling and processes. You will also be responsible for documentation, directing change management, and helping to improve the project and product management within the team. 

SMB Account Executive

Sprout Social
Chicago
1 week ago
+50
Sprout Social is looking for a highly driven, outgoing and tech-savvy Account Executive with strong business acumen to join our expanding Customer Development team. As an Account Executive, your role will be focused on generating new business from existing clients as their product specialist, identifying opportunities for up-selling, and increasing individual account values. Additionally, you will partner closely with our Account Management team who will transfer qualified opportunities into your book. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business.

Product Manager

Sprout Social
Chicago
1 week ago
+50
In your role, you will be developing a deep understanding of Sprout’s product and domain through direct interaction with our customers and partners. You will cultivate a product roadmap for the Publishing team and find ways to validate priorities. You’ll be hands-on in leading engineers and designers to execute the product roadmap and own the ultimate success or failure of the team’s work. You’ll be thinking about how to measure the impact of your work and adjusting your plan based on what you’ve learned. You’ll be sharing your team’s plans, work-in-progress, and results with other product teams, marketing, sales, success, and any other partners vital to your team’s success.

Engineering Manager - Front End

Sprout Social
Chicago
1 week ago
+50
Are you excited by building powerful web applications and intuitive user experiences by utilizing modern day JavaScript practices, and guiding engineers in their careers? Sprout Social’s Engineering team is looking for an experienced Front End Engineer and People Manager to join our Growth team. The Growth team is made up of Front and Back-End engineers along with product designers, QA engineers, data scientists, and product managers; this cross-functional team is dedicated to building systems that connect our users to Sprout’s value, including, but not limited to, an in-app communication system and our billing system.

Enterprise Account Executive, Growth

Sprout Social
Chicago
1 week ago
+50
As an Enterprise Account Executive, you will prospect, develop and close new sales opportunities within our existing customer base. You will be responsible for driving new business for Sprout Social's suite of solutions in the enterprise segment by partnering closely with your Customer Success Manager. You’ll be supported in your mission by our stellar sales support team that includes Business Development Representatives (BDRs), Solutions Engineers, Professional Services and more. 

Agency Account Executive

Sprout Social
Chicago
1 week ago
+50
Proven success in a B2B closing role, preferably with a SaaS company. Experience selling to digital marketing agency customers. Social media experience and/or marketing automation a plus. Driven to succeed and ability to work in a fast-paced environment. Proficient in time management, setting priorities, and taking the initiative. Track record of overachieving against defined metrics. Exceptional organizational, presentation, and communication skills - phone, email and demonstrations/webinar. Technical expertise and ability to acquire knowledge of new products. Understand and apply effective business development strategies and techniques. A passion for building new business. Experience working with Salesforce.com or other CRM platform. Willingness to work in a collaborative work environment.

Senior Software Engineer, Platform

Sprout Social
Chicago
1 week ago
+50
Complete Sprout’s New Hire training program alongside other new Sprout team members. Develop and deploy changes to our production systems. Interact with MySQL data stores and NSQ messaging queues. Collaborate regularly with your product manager, QA engineers, and fellow developers to deliver value to our users. Log into our remote Linux servers and monitor the status of our services. Get regular team feedback on your code through code reviews.

Technical Recruiter

Sprout Social
Chicago
1 week ago
+50
Since this role is about raising the bar, we’re looking for someone with at least three years of proven success full-cycle recruiting experience with technical roles in high-growth environments. You should also have a creative approach to finding the best talent. Sourcing is a major part of our hiring strategy, so you should be confident in your abilities to seek out, engage, and nurture relationships with a diverse group of top technical talent. 

Manager, Growth Sales

Sprout Social
Chicago
1 week ago
+50
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Affiliate Program Manager

Sprout Social
Chicago
1 week ago
+50
Sprout Social is looking for a highly driven, outgoing and tech-savvy Channel Account Manager, Affiliate to manage and launch our affiliate program. Your primary focus will be launching a new affiliate program within Sprout and managing this program for success by onboarding new affiliates and ensuring that current affiliates are cared for. The ideal candidate is passionate about solving hard problems, has a voracious appetite to learn new skills and enjoys getting into the details with discovering potential new partners and channels for Sprout to explore. This individual prides themselves on being organized, detail-oriented, and empathetic. 

Manager - Analytics

Sprout Social
Chicago
1 week ago
Relying on your experience of building teams who turn data into business insight and action, you will influence and lead the next phase of growth and results for our data program and team. You will help us to focus among our huge corpus, and to prioritize opportunities among our rapidly expanding company. You will also contribute at a leadership level, partnering with product, engineering, and business stakeholders to identify, prioritize, and get buy-in for valuable data opportunities. Through your creativity and leadership, you will catalyze accelerated business growth. Together with your team, you will leverage data to add customer value, improve our products, retain customers, increase revenue, and to continue driving compounded results with each incremental customer.  We’re looking for a collaborative, hands-on, highly motivating leader to help our data team succeed. If you can confidently lead a team to solve hard problems, and push them to learn from and teach each other, we'd love to talk with you!

Enterprise Account Executive, New Business

Sprout Social
Chicago
2 weeks ago
As an Enterprise Account Executive, you will prospect, develop, manage and close new sales opportunities for the Sprout Social suite of solutions. You will be responsible for driving new business in the enterprise segment by converting prospective clients into customers. You’ll be supported in your mission by our stellar sales support team that includes Business Development Representatives (BDRs), Professional Services, and more. 

Senior Data Engineer

Sprout Social
Chicago
2 weeks ago
Relying on your experience with data warehousing and writing ETL pipelines, you will enable analytics and data science teams to provide critical insights and new product features to Sprout. Our systems touch and are used by all parts of Sprout’s business, from integrating data from across Sprout’s varying databases and partner APIs, to creating and maintaining the event service leveraged by Sprout’s product teams. Our team uses a variety of technologies, including Python, Java, Spark, Redshift, Airflow, EMR, Elasticsearch, Docker, and Kinesis.

Manager, Customer Success Enablement

Sprout Social
Chicago
2 weeks ago
Sprout Social is looking for a highly driven and outgoing Customer Success Enablement Leader to support the ongoing enablement and career development of our Customer Success team. Our Customer Success team is responsible for ensuring that each of our 20,000+ customers remains a customer for life, maximizing value achieved and understanding the full potential our Social Media management platform can deliver for their organizations. This team is in many ways the face of Sprout Social to our customers, and operates at all levels within the customer organization, from practitioner to C-level.

Manager, SMB Sales

Sprout Social
Chicago
3 weeks ago
The ideal candidate has a strong background in B2B SaaS leadership and sales experience. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. This candidate will invest time into coaching and mentoring direct reports, analyzing data to uncover coaching and business opportunities, and enhance workflow processes and work with various cross-functional teams and tools. 

Application Security Engineer

Sprout Social
Chicago
3 weeks ago
Sprout Social is looking for an experienced AppSec engineer to join the team that is responsible for the security posture of our entire organization, including our development, production environments, and internal concerns. As a software company, security is incredibly important to us. Our software is used by more than 20,000 brands around the world. Companies like Evernote, Grubhub, Subaru and Edelman rely on Sprout to create stronger relationships with their customers through social media. Our security team is responsible for ensuring that we are designing platforms, implementing tools and building products with security in mind. 

Head of Customer Support

Sprout Social
Chicago
3 weeks ago
We are currently seeking a highly motivated, customer focused individual to lead our global Customer Support Team. The ideal candidate will have a strong background and a proven track record in developing and scaling Customer Support teams in the SaaS industry in a follow-the-sun model. The candidate will have experience in second line leadership, and international support coverage for a high growth technology company. As a global Customer Support Team, Sprout Social offers 24x7 support coverage for our customers via Chat, Email, Phone and Social. Our Customer Support Team is made up of Customer Advocates (Level 1), Support Engineers (Level 2). We have Customer Advocates across 5 different cities (Chicago, Seattle, San Francisco, Manila and Dublin) and our mission is to create memorable and unparalleled experiences for our customers though every interaction that they have with Sprout Support.

Web Engineer

Sprout Social
Chicago
3 weeks ago
We're looking for a motivated full-stack developer with strong PHP and infrastructure knowledge. You should have experience with creating web pages as well as building tools to automate the experience. We're looking for someone who has developed custom WordPress plugins and themes, and worked on an API using a PHP framework such as Laravel. Ideally, you have set up some infrastructure within AWS or managed your own servers. If you have a passion for consistent web experiences with great user experience and are open to learning whatever technology is right for the job, we’d love to talk to you.

Technical Writer

Sprout Social
Chicago
3 weeks ago
The copywriter we seek has a technical writing background and gets as excited about messaging frameworks, copy formulas and CRO as they do elegant brand prose and informational product writing. They will enjoy the creative and analytical challenge of merging product information and instruction with industry and customer research and conversion copy principles, all while adhering to our brand voice. They are hungry to research, execute, test and measure copy designed to educate our current customer segments, win new customers and position Sprout as a technical and thought leader in the social media management space.