Jobs at Sprout Social
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Product Designer

Sprout Social
Chicago
4 hours ago
+47
From our employee experience to our products, design matters at Sprout Social. We’re looking for Product Designers to join our team as we continue to build beautiful, helpful and easy-to-use software that powers human connection. As a Product Designer at Sprout Social, you’ll be surrounded by smart, ambitious and caring teammates that want to build great things, together. You’ll own the experience of key areas in our software. From project

Mid-Market Account Executive

Sprout Social
Chicago
1 day ago
+47
Proven success in a B2B closing role within the mid-market/corporate segment. SaaS experience preferred. Social media and/or marketing automation experience a plus. Driven to succeed and ability to work in a fast-paced environment. Proficient in time management, setting priorities, and taking the initiative. Track record of overachieving against defined metrics. Exceptional organizational, presentation, and communication skills - phone, email and demonstrations/webinars. Technical expertise and ability to acquire knowledge of new products. Understand and apply effective business development strategies and techniques. A passion for building new business. Experience working with Salesforce.com or other CRM platform. Willingness to work in a collaborative work environment.

Growth Account Executive

Sprout Social
Chicago
1 day ago
+47
As an Account Executive, your role will be focused on generating new business from existing clients as their product specialist, identifying opportunities for up-selling, and increasing individual account values. Additionally, you will partner closely with our Account Management team who will transfer qualified opportunities into your book. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business.

LATAM Account Executive (Portuguese speaking)

Sprout Social
Chicago
2 days ago
+47
Professional fluency in Portuguese and English (both written and verbal), Spanish a plus. Proven success in a B2B closing role selling into Latin America. SaaS experience preferred. Social media and/or marketing automation experience a plus. Driven to succeed and ability to work in a fast-paced environment. Proficient in time management, setting priorities, and taking the initiative. Track record of overachieving against defined metrics. Exceptional organizational, presentation, and communication skills - phone, email and demonstrations/webinars. Technical expertise and ability to acquire knowledge of new products. Understand and apply effective business development strategies and techniques. A passion for building new business. Experience working with Salesforce.com or other CRM platform. Willingness to work in a collaborative work environment.

Agency Account Executive (multiple openings)

Sprout Social
Chicago
2 days ago
+47
Proven success in a B2B closing role, preferably with a SaaS company. Experience selling to digital marketing agency customers. Social media experience and/or marketing automation a plus. Driven to succeed and ability to work in a fast-paced environment. Proficient in time management, setting priorities, and taking the initiative. Track record of overachieving against defined metrics. Exceptional organizational, presentation, and communication skills - phone, email and demonstrations/webinar. Technical expertise and ability to acquire knowledge of new products. Understand and apply effective business development strategies and techniques. A passion for building new business. Experience working with Salesforce.com or other CRM platform. Willingness to work in a collaborative work environment.

SMB Account Executive

Sprout Social
Chicago
2 days ago
+47
Sprout Social is looking for a highly driven, outgoing and tech-savvy Account Executive with strong business acumen to join our expanding Customer Development team. As an Account Executive, your role will be focused on generating new business from existing clients as their product specialist, identifying opportunities for up-selling, and increasing individual account values. Additionally, you will partner closely with our Account Management team who will transfer qualified opportunities into your book. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business.

Bilingual Customer Advocate (Spanish Speaking)

Sprout Social
Chicago
2 days ago
+47
Professional fluency in Spanish and English (both written and verbal), Portuguese a plus. 1-3 years of customer-facing experience is required (SaaS Industry experience a plus). Proactive self-starter with a curious mind and strong initiative to solve tough problems and constantly make improvements. Challenge-driven, goal-oriented, and capable of handling emergency/crisis situations. Ability to be resourceful with impressive critical thinking skills, wearing many different hats and juggling conversations between channels comfortably. Excellent verbal and written communication skills. A strong work ethic and ability to work independently. Driven by a desire to help people and passion for teaching technology to others. Demonstrated ability to deal with change and act as a team player.

Bilingual Customer Success Manager, Scale

Sprout Social
Chicago
2 days ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, Grubhub, West Elm and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Customer Support System Operations Manager

Sprout Social
Chicago
4 days ago
+47
Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout Social team members. You’ll gain a broader understanding of our products and how your role fits into the organization. Begin developing familiarity with our business, platform, and applications, as well as our company’s key metrics. Meet with external teams, including IT, Data Science, Sales/Success and Engineering. Help set a framework for our company-wide Customer Experience metric dashboard(s). Gain an understanding on current systems, operations and opportunities. Build and advise on 6 month project roadmap for CRM and Channel Management. 

Accountant

Sprout Social
Chicago
5 days ago
+47
Sprout Social’s Finance team isn’t your typical month-end close type of department. We’re building out financial systems to support every business product, so our Staff Accountant gets a granular view and understanding of how a business scales from the ground up. Although we might live in spreadsheets and provide financial information to the business, that’s only the tip of the iceberg. The knowledge to gain is vast, as is the potential of our

Sales Engineer

Sprout Social
Chicago
5 days ago
+47
Sprout Social is looking for a Solutions Engineer who is sales and marketing savvy, has a confident presence, and loves working with prospects and customers in a fast-paced environment. Our Solutions Engineers are the technical counterparts to our Account Executive team. Our ideal candidate has previous experience with SaaS based applications, is comfortable being customer facing and can work collaboratively with their peers. You will have come from either a sales/pre-sales, professional services, or a digital marketing background as well as have a natural technical curiosity and can understand the sometimes complex changes and discussions around the network APIs. You should also possess the ability to take a complex topic and make it easily understood to your audience. Our Sales and Success team works with over 25,000 brands worldwide including Evernote, adidas, West Elm and Edelman. These businesses rely on Sprout to create stronger relationships with their customers through social media.

Sales Enablement Specialist

Sprout Social
Chicago
1 week ago
+47
Sprout Social is looking for a highly driven, outgoing and tech-savvy Sales Enablement Specialist with experience in coaching and training sales representatives. This person must demonstrate past successes in designing, developing, and facilitating training, coaching reps to achieve quota, managing projects, and honing sales processes.

Manager, Agency Customer Success

Sprout Social
Chicago
1 week ago
+47
The ideal candidate has a strong background in customer relations/account management and sales. The candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The candidate draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Manager, Customer Development

Sprout Social
Chicago
1 week ago
+47
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Sales/Business Development Representative

Sprout Social
Chicago
1 week ago
+47
Excited about joining Sprout Social’s Sales Development team, but don’t see a job opening that matches what you’re looking for? Apply here to let us know you’re interested in future job opportunities as a Sales Development or Business Development Representative. Please note that applicants to this posting will only be contacted by a recruiter if we identify a position where there is a potential fit. Although not required, submitting a cover

Front-End Engineer

Sprout Social
Chicago
1 week ago
+47
Are you excited by building powerful web applications and intuitive user experiences by utilizing modern day JavaScript practices? Sprout Social’s engineering team is looking for a front-end engineer to join the team that builds our web application. Sprout’s product teams are made up of front and back-end engineers along with product designers, QA engineers, and product managers; these cross-functional teams are dedicated to building Sprout’s

Sales Operations Tools Specialist

Sprout Social
Chicago
1 week ago
+47
Proven experience leading and managing product and tool rollouts for our sales teams. Analytical skills, organization, attention to detail and ability to manage multiple tasks at once are a must. Proven track record of success in previous roles. Demonstrated passion for continuous learning and development. Easily builds authentic relationships and collaborates closely with teammates. Coachable and open to feedback. Excellent communication skills, both written and verbal. Salesforce.com or other CRM experience is a plus. Excel, G-suite, and Microsoft Office experience is necessary. Social media management experience is a plus.

Business Development Representative

Sprout Social
Chicago
2 weeks ago
+47
Sprout Social is looking for a highly motivated, outgoing and tech savvy sales representatives with strong business acumen to join our growing Business Development team. As a Business Development Representative, you will generate new business by prospecting outbound leads. Joining the Business Development team is an opportunity to fast track your career in sales. Contributing at a high level in the Business Development role will open opportunities to move through our growing organization.

Manager, Agency Sales

Sprout Social
Chicago
2 weeks ago
+47
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Agency sales team. Our Agency Account Executives are focused on generating new business from top prospects, ranging from small-to-enterprise-level agencies. The ideal candidate has a strong background in B2B SaaS leadership and sales experience. This candidate must be highly motivated, possess outstanding communication skills and be willing

Customer Advocate

Sprout Social
Chicago
2 weeks ago
+47
1-3 years of customer-facing experience is required (SaaS Industry experience a plus). Proactive self-starter with a curious mind and strong initiative to solve tough problems and constantly make improvements. Challenge-driven, goal-oriented, and capable of handling emergency/crisis situations. Ability to be resourceful with impressive critical thinking skills, wearing many different hats and juggling conversations between channels comfortably. Excellent verbal and written communication skills. A strong work ethic and ability to work independently. Driven by a desire to help people and passion for teaching technology to others. Demonstrated ability to deal with change and act as a team player.

Manager, Mid-Market Sales

Sprout Social
Chicago
2 weeks ago
The ideal candidate has a strong background in B2B SaaS leadership and sales experience. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. This candidate will invest time into coaching and mentoring direct reports, analyzing data to uncover coaching and business opportunities, and enhance workflow processes and work with various cross-functional teams and tools.

FP&A Analyst

Sprout Social
Chicago
3 weeks ago
The FP&A Analyst we seek is someone with past experience in Accounting and/or Finance within a high-growth technical company, who is able to communicate clearly across departments and organization, and thrives in a fast paced environment with the ability to maximize efficiency.

Marketing Analyst

Sprout Social
Chicago
2 weeks ago
This highly collaborative role has two primary focus areas: First, is data analysis, which entails interpreting complex data requests, retrieving the data utilizing SQL, visualizing the data in a way that helps the stakeholders utilize that data. The second is tracking, reporting, and analyzing the performance of Sprout Social’s multiple web properties and entire customer lifecycle. The candidate we’re looking for has a thorough understanding of data analyses to drive web optimization, the ability to run and analyze A/B tests using platforms like VWO, Maxymiser or Optimizely, and has skills in SQL, Python, Google Analytics and Salesforce.

Conversion Copywriter

Sprout Social
Chicago
3 weeks ago
The copywriter we seek will enjoy the creative and analytical challenge of merging conversion copy principles with our brand voice.  Working alongside the marketing strategists on our optimization squad, this person will help execute projects designed to educate our current customer segments, win new customers and position Sprout as a thought leader in the social media management space. In terms of past experience, you have written web copy for email, landing pages, digital ads and more. You are able to apply principles of conversion copywriting, while also following a brand style guide and adhering to principles of good writing. You’ve fielded feedback and collaborated with stakeholders from various teams to craft copy that speaks to a target audience and drives desired actions.

Manager, People Operations (Benefits, Compensation, HRIS)

Sprout Social
Chicago
3 weeks ago
At Sprout Social, people and culture are at the forefront of everything we do - a fact underscored by multiple Best Places to Work awards and award-winning ratings on Glassdoor. As members of the Sprout People Team, we are champions of Sprout’s unique culture. Doing our jobs effectively means every candidate has an incredible experience with Sprout Social, every team member is successful from day one, and every business unit has the talent and

Senior Front-End Engineer

Sprout Social
Chicago
3 weeks ago
Are you excited by building powerful web applications and intuitive user experiences by utilizing modern day JavaScript practices? Sprout Social’s Engineering team is looking for an experienced Front End Engineer to join the team that builds our web application. Sprout’s product teams are made up of Front and Back-End engineers along with product designers, QA engineers, and product managers; these cross-functional teams are dedicated to building

Engineering Manager - Platform

Sprout Social
Chicago
3 weeks ago
At Sprout Social we are building software that is made to last. Our 25,000+ users rely on us daily to reliably connect them with their customers, so scalability and performance are top of mind. Sprout Social is used by companies like Evernote, Grubhub, West Elm and Edelman who rely on Sprout to create stronger relationships with their customers through social media.   Code quality is an essential ingredient to keeping our platform flexible and

Senior Software Engineer - Platform

Sprout Social
Chicago
3 weeks ago
At Sprout Social we are building software that is made to last. Our 25,000+ users rely on us daily to reliably connect them with their customers, so scalability and performance are top of mind. Sprout Social is used by companies like Evernote, Grubhub, West Elm and Edelman who rely on Sprout to create stronger relationships with their customers through social media. Code quality is an essential ingredient to keeping our platform flexible and

Director, Customer Success - Assigned

Sprout Social
Chicago
3 weeks ago
Sprout Social is seeking a talented Customer Success leader to oversee and grow our Assigned team within our Customer Success department. The Director of Customer Success will contribute to the development of a world-class Customer Success organization that ensures our customers achieve desired outcomes through the adoption of Sprout Social’s software. The Assigned team handles our largest, most sophisticated enterprise accounts with a high-touch approach to retention and management. The Director will lead this team across a portfolio of diverse and social-savvy accounts and be responsible for achieving retention quotas, hiring and developing managers and individual contributors, directly engaging with customers, and collaborating with other teams across Sprout Social. The Director will help execute different strategies to retain and grow our enterprise programs in conjunction with Marketing, Product, Support, and Sales.