Jobs at SPS

Processes and distributes inbound and outbound mail, packages, and supplies; operates scanners, postage meters, photocopiers, and mail-inserting equipment; manages shipping and receiving records; maintains copy rooms and office supplies; provides customer service, reception, and business service center support; performs basic equipment troubleshooting and trains backups.

Own PPM business analysis, process standardization, platform adoption, and change enablement using Adobe Workfront and Jira. Develop scalable onboarding frameworks, training materials, process documentation, SOPs, templates, videos, and self-service resources. Analyze current and future-state workflows, gather requirements, facilitate workshops, improve governance and reporting, and partner with Product and technical teams on platform enhancements, integrations, and automation across agencies.

Perform secure data erasure on hard drives using industry tools (DBAN, Blancco, diskpart), verify and document erasure, troubleshoot basic storage hardware issues, maintain inventory and serial number tracking, properly dispose or repurpose wiped drives per policy, and follow strict data security protocols.

Lead enterprise BI strategy and roadmap; partner with Finance, HR, and stakeholders to design scalable analytics. Manage BI team, deliver Power BI and cloud-based data platform solutions on Azure/Microsoft Fabric, build executive dashboards, ensure governance, and present updates to executive leadership.

Leads net-new enterprise sales for outsourcing, managed services, document management, transaction processing, and technology-enabled business solutions. Develops executive relationships, creates and closes complex multi-year opportunities exceeding $10 million, manages long sales cycles, leads cross-functional pursuit teams, and drives pipeline, forecasting, negotiations, and revenue growth across financial services, insurance, and regulated industries.