Streamline Healthcare Solutions Benefits Overview

Manage multiple customer accounts, understand client needs, provide product and industry consultation, coordinate internal resources, support projects and change management, facilitate sales of additional functionality, maintain customer retention, and achieve high satisfaction ratings. The role requires collaboration with product, development, testing, and other teams, along with occasional travel and alternate schedule availability.

Owns enterprise AI architecture, standards, platforms, and governance for healthcare-grade LLM, RAG, and machine learning solutions. Defines Azure-based reference architectures, security and privacy controls, Responsible AI practices, MLOps standards, cost governance, and evaluation frameworks. Leads architecture reviews, partners with security, data, platform, and product teams, mentors engineering teams, and creates reusable AI accelerators. The role requires extensive software architecture experience, deep Azure and AI/ML expertise, and healthcare compliance knowledge.

Manage and execute marketing initiatives across campaigns, content, events, and operations. Create and edit content, design basic graphics, run HubSpot email and direct marketing campaigns, maintain marketing data and reporting, support 35-40 trade shows annually, and collaborate with Sales, Product, and Customer Success to drive lead generation and brand consistency.