Director, Process Engineering and Automation
3 weeks ago
Provide solutions to highly complex problems and apply a high degree of ingenuity, creativity and innovation
Deliver regular updates to Sr Director, Clinical Lab Operations to summarize team performance, productivity, instrument downtime, etc.
Develop and implement workflows for new assays and improve existing assays through application of Lean / Six Sigma processes.
Resolve technical, instrument, or unexpected tests results and ensure corrective actions are taken whenever test systems deviate from the laboratory’s established performance specifications.
Ensure all hardware and instrumentation used in clinical processing is validated and maintained according to manufacturer specifications as well as CAP, CLIA, NYS, and FDA regulations as applicable.
Oversee investigations into nonconformance events, root-cause analyses, corrective and preventive actions, and generate process improvement initiatives as a result.
Revise standard operating procedures when processes are updated.
Provide technical direction, mentoring, and professional guidance to laboratory employees.
Ensure on-site technical support is available for all automated systems and platforms with off-hours remote support.