Toast
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The Care Tax Expert will assist customers with payroll tax questions, ensuring accurate tax filings and payments. Responsibilities include resolving payroll tax issues, collaborating with tax agencies, and contributing to team initiatives aimed at improving the customer experience. The role requires strong communication skills and prior experience in customer service and payroll operations.
The Manager will enhance the regulatory/compliance inquiry process, build relationships with regulators, oversee audits and exams, provide consultative guidance on regulatory issues, and implement technology for efficiency. They will monitor and report on external reviews and assist in remediating issues from these reviews.
The Revenue Accounting Manager will implement revenue policies, analyze revenue transactions, and ensure compliance with US GAAP. Responsibilities include driving projects, performing technical research, and leading month-end close activities, along with auditing support and preparing financial disclosures.
The Director of Corporate Development will collaborate with cross-functional leaders to enhance growth strategies through market research and analysis. The role involves sourcing and evaluating acquisitions and partnerships, leading transaction execution and implementing best practices in corporate development processes.
The Developer Advocate role involves serving as the primary technical resource for external developers integrating with the Toast platform. Responsibilities include providing feedback on bugs and compliance, managing complex technical projects, and collaborating with internal teams to enhance developer experience. Additionally, the advocate synthesizes feedback from partners to inform product management. The role requires strong analytical skills, project management, and effective communication.
The Senior Conversational AI UX Designer role focuses on developing and refining conversational scripts and guidelines for AI interactions. Responsibilities include content development, collaborating with cross-functional teams, analyzing user feedback, and maintaining brand voice across all products to enhance user experience and satisfaction.
The Principal Product Manager for the Orders Platform at Toast will lead the development and strategy of the platform that manages order data for restaurant products. This role involves writing technical user stories, collaborating with various teams, optimizing platform usability and reliability, and conducting market research to enhance the product strategy.
As a Business Development Manager, you will hire and develop a team of early career sales professionals, manage their day-to-day activities, and work closely with cross-functional partners to drive results in opportunity generation and revenue creation.
As a Business Development Manager at Toast, you'll lead a team of early career sales professionals, hiring and coaching them to exceed sales quotas. Your role involves managing day-to-day activities, driving results, and collaborating with cross-functional partners. You'll contribute to modernizing restaurant businesses while fostering a culture of high performance and respect.
The Enterprise BDR Manager at Toast will hire, develop, coach, and manage a team of Business Development Representatives. Responsibilities include leading lead generation efforts, managing metrics for BDR effectiveness, collaborating with sales teams, and improving processes for efficiency. This role is crucial for the company’s success in engaging with prospective clients in the restaurant industry.
The Systems Analyst will work on delivering hardware and supply chain systems that enhance operational efficiency and customer fulfillment. Responsibilities include collaborating on functional requirements, managing project documentation, implementing platform configurations, supporting defect resolution, and coordinating training deliverables.
This role involves supporting and optimizing billing and collections systems, collaborating with technical and non-technical teams, managing project documentation, designing platform configurations, and ensuring product quality through testing and analysis. It requires a focus on aligning processes with financial policies and actively contributing to the success of customer operations.
The Principal Technical Program Manager will drive execution for cross-functional R&D programs, providing technical management support for the FinTech business, and mentoring other TPMs. This role involves managing complex programs, aligning stakeholders, and establishing best practices to ensure successful delivery within the FinTech sector.
The Manager of Marketing Operations will lead campaign execution across various channels, identify optimization opportunities, troubleshoot campaign issues, and collaborate on project planning. They will maintain technical documentation and become an expert in the marketing technology stack to enhance customer experience and communications.
As a Performance Specialist, you will support front-line leaders in performance management processes, advise on employee relations situations, facilitate equitable interventions, and assist in offboarding employees. You will play a key role in empowering leaders to make data-driven decisions regarding performance and program delivery.
The People Operations Specialist at Toast will support employee inquiries, manage HR processes, and ensure data integrity across systems. Responsibilities include data entry, maintenance of HR documentation, supporting employee lifecycle events, and assisting in various HR projects. The role emphasizes attention to detail, organization skills, and customer service.
As an Inside Account Executive at Toast, you'll engage in a consultative sales approach, manage the sales cycle from prospecting to closing, and tailor solutions for restaurant clients. You'll use Salesforce to track sales activities and collaborate with internal teams to ensure delivery meets client expectations.
As a Customer Success Manager in Retail, you will build relationships with retail customers to drive product adoption, satisfaction, and referrals. You will collaborate with cross-functional teams to support customer needs, provide strategic recommendations, and ensure successful onboarding and growth. This role includes driving revenue growth through consultative engagements and utilizing POS product knowledge for demos and training.
The Senior Associate, Strategic Finance at Toast will deliver financial analysis and implement strategic recommendations to support revenue growth and sales performance. Responsibilities include developing advanced financial models, collaborating with business partners, delivering insights through data analysis, and optimizing processes to enhance efficiency.
The Senior Engineering Manager for Customer Success at Toast will lead a team of engineers to deliver solutions that support business goals, oversee technical operations for various Customer Success systems, manage deliverables, mentor team members, and shape the technical roadmap while ensuring collaboration with cross-functional stakeholders.