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Regional Implementation Manager - Chicago

Toast
Chicago
1 week ago
+53
Manage Toast Installers team in your region. Learn the Toast POS system and become a product expert. Ensure positive customer experiences and quality installations in your region. Install / configure Toast hardware including terminals, handhelds, printers and other peripherals. Install networking devices including routers and wireless access points. Conduct restaurant operation consultation sessions with owners/chefs to configure the Toast POS appropriately. Run training sessions with front of house, back of house and restaurant management. Maintain and document implementation plans and network diagrams. Test / troubleshoot unknown networking problems.

Bilingual HR Consulting Associate

Toast
Chicago
1 week ago
+53
Assist internal HR Services teams on issues involving Spanish-speaking stakeholders at our clients’ businesses. Translate witness statements in person, via phone or email for purposes of completing HR investigations. Translate documents and trainings for purposes of communicating effectively with end users . Present HR trainings and content live in person or via webinar, or via written communication.  Assist in translating and managing library of resources including updating as needed. Work with our labor law attorneys to ensure our materials are translated precisely, incorporating important nuances associated with the law, itself, or with application of the law.

HR Consultant

Toast
Chicago
1 week ago
+53
The Human Resources Consultant is responsible for managing 10-20 different accounts (varies based on services selected) as it pertains to their varying HR needs. The HRC will act as a Human Resources Generalist for their clients and works with them in three main areas: HRIS management, Strategic HR projects, training and initiatives, and overall employee relations risk management. 

Director of Restaurant Success

Toast
Chicago
2 weeks ago
+53
As the Director of Restaurant Success, you will lead the Restaurant Success team and service our top small to mid-size (SMB) clients post sale. You will use your superior people management skills to build relationships across the company and champion our customers’ needs. Using data, you will guide revenue growth and develop product adoption strategies. 

Territory Account Executive

Toast
Chicago
2 weeks ago
+53
As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory. 

Training and Enablement Specialist

Toast
Chicago
2 weeks ago
+53
The Learning and People Development team at our Toast office in Chicago is looking to hire a Training & Enablement Specialist to create and assist with enablement and training operations serving the Toast Payroll Customer Support team. This role will not only be engaged in the actual training (both live and online) of our employees, but will curate, create and edit content that engages in adult learning strategies to help make Toasters the best they can be! . In this role, you will use data to drive learning and development best practices, setting up our Support Team for continued success with a focus on a crafting a great client experience.

Sr. Engineering Manager

Toast
Chicago
2 weeks ago
+53
We are looking for a passionate and experienced engineering leader to join the Toast R&D team in Chicago. In this role, you will lead a team within Employee Cloud, creating a technical plan, hiring and developing team members, and incrementally delivering value to our restaurant customers and their employees. Employee Cloud is a new business unit within Toast that is driven by making it easier for restaurants to find, train, manage, and retain their employees.

Systems Solutions Architect

Toast
Chicago
2 weeks ago
+53
Reporting to the Senior Manager of Business Systems Architecture and Integrations, the Systems Solutions Architect will provide expertise in process design, data architecture and platform lifecycle /development solutions for all of Toast’s Business Systems teams. The Systems Solutions Architectwill be responsible for facilitating and executing high quality and scalable stakeholder deliverables within an Agile development environment. 

Software Implementation Specialist

Toast
Chicago
2 weeks ago
+53
The Software Implementation Specialist (aka Implementation Project Specialist) supports the execution of key client initiatives during the client onboarding experience . They work closely with our Implementation Project Managers as well as directly with clients to set up new client projects within our system, troubleshoot client issues, and deliver training to ensure our clients are properly using our software.

Senior General Ledger Advisor

Toast
Chicago
2 weeks ago
+53
Based on our incredible growth Toast is excited to be adding to our Support team! We seek to hire a Technical Support Senior Advisor, General Ledger whose primary goal is to work with our customers to map their general ledger to our platform, as well as partner with internal teams including Product and Learning and Development to help us scale our general ledger setups. This is a great opportunity to play a critical role in growing Toast’s business.

Senior Software Engineer

Toast
Chicago
2 weeks ago
+53
Making hands-on contributions to your team’s projects in all phases of the software lifecycle, including: product solutioning, technical design and architecture, implementation, testing, deploying, and maintaining. Designing solutions from the customer’s perspective. Actively contributing to product design and feature selection. Mentoring and developing team members.

Salesforce Administrator

Toast
Chicago
2 weeks ago
+53
Reporting to the Business Systems Manager, the Salesforce Administrator will collaborate closely with functional leaders, organizational units and subject matter experts to support, configure, maintain and improve Toast’s CRM platform in support of daily operations and strategic initiatives. The role will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Toast’s investment in the Force.com platform. The successful Salesforce Administrator will have a record of success in executing on the daily configuration, support, maintenance and overall adoption of the Salesforce. 

Senior DevOps Engineer, Employee Cloud

Toast
Chicago
2 weeks ago
+53
Experience maintaining large-scale infrastructure, supporting production workloads, and configuration management (especially Ansible and Terraform). Strong understanding of Windows environments, with an emphasis on application workloads in IIS and Windows Services. Solid experience working with relational databases (MySQL and Aurora MySQL a plus). Substantial experience with version control software. At least 3 years of experience with modern CI/CD tools. Prior experience with containerization and orchestration technologies (Docker highly preferred). Exceptional experience with automated configuration and deployment. Familiarity with Cloud deployment workflows and cloud IaaS providers (preferably AWS). An get-things-done attitude and track record of success.

NetSuite Administrator

Toast
Chicago
2 weeks ago
+53
Reporting to the Business Systems Manager, G&A the NetSuite Administrator administers, supports and maintains Toast's NetSuite platform and users. The Netsuite Administrator will be responsible for maintaining and developing the NetSuite platform and external integrations and function as a key contributor to many high value business initiatives for the Toast Business Systems team. They will work closely with the Accounting and Finance teams to ensure the highest level of data accuracy and in maintaining and improving the functionality of various financial systems. The NetSuite Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of Toast’s financial systems to the organization.

Product Manager, Employee Cloud

Toast
Chicago
2 weeks ago
+53
Toast’s Employee Cloud Product Team is looking for a Product Manager to join our growing Payroll and Employee Management product team in Chicago. As a Product Manager, you will play a pivotal role helping Toast evolve this highly strategic offering. Working closely with product leadership and other key stakeholders, this person will craft a roadmap driven by market fit, customer acquisition and delightful user experience. This is a high visibility role with an opportunity to make a real impact at a fast-paced and dynamic organization with phenomenal growth.

Regional Mid Market Account Executive

Toast
Chicago
2 weeks ago
+53
The Sales Executive is responsible for sales and revenue growth in their assigned, targeted accounts. This individual is responsible for building a sales pipeline, managing a sales process and developing Conceptual Sales Call Plans for their Regional Mid-Market brands/groups with 11 to 36 unit locations. 

IT Infrastructure Manager

Toast
Chicago
2 weeks ago
+53
The IT Infrastructure Manager will lead a growing team of network and communications engineers and administrators as Toast expands across the U.S. and Globally. This role will oversee the team’s operations related to new office buildouts, and will launch & manage projects designed to improve stability and efficiency, and quality of operations across Toast.

Implementation Project Coordinator

Toast
Chicago
2 weeks ago
+53
Based on our incredible growth Toast is excited to be adding to our Toast Payroll and Team Management Implementation team! We seek to hire an Implementation Coordinator who will gather critical customer information post-sales process and be the first point of contact with new Toast Payroll customers. This is a great opportunity to play a critical operational role in building Toast’s Payroll business.

IT Help Desk Analyst

Toast
Chicago
2 weeks ago
+53
As a Helpdesk Analyst you will provide 1st and 2nd level support to all staff members. You will focus on supporting a primarily Mac OS focused environment, as well as a small fleet of Windows computers. You will also work on revising and improving systems, processes and documents in a fast-paced environment with a continuously evolving toolset. The successful candidate must provide world-class customer service in a timely manner by proactively taking ownership of requests, utilizing their technical knowledge, resulting in resolution, delegation, or coordination of efforts with IT management.

General Ledger Advisor

Toast
Chicago
2 weeks ago
+53
Works with new and existing customers and CPAs to map their general ledger to our software or revise their current GL setup.  Utilizes common accounting terminology when speaking with accountants, but is also able to interpret the needs of customers with limited accounting knowledge to ensure that an appropriate level of support is provided. Provides technical expertise regarding internet practices and PC functions in order to assist clients and CPAs with PC-related procedures, including file download, editing files, and import/export functions. Meets telephone and email response times to ensure quality customer support.

Human Resources Lead

Toast
Chicago
2 weeks ago
We are looking for a Human Resources Lead to join the People & Culture team at Toast Payroll located in our Chicago office. S/he will be a thought partner on all things people and culture and will be responsible for the day-to-day HR operations for teams and leaders on the ground in Chicago, partnering closely with her/his peers across other Toast offices in the US and Ireland. The role will report to the VP People Success and will have the opportunity to support in the development and implementation of systems and processes that enhance the employee experience. We are eager to meet driven candidates who crave impact, thrive in ambiguity and want to experience a start-up in hyper-growth.

Electrical Hardware Engineer

Toast
Chicago
2 weeks ago
As an Electrical Hardware Engineer, you participate in the design, analysis, and prototyping of new products. You’ll work in a product-oriented development environment and collaborate with suppliers and outside sources to design and deliver products through production. We are in a very competitive field, so we need you to innovate and develop iconic computing devices for the fast-paced POS hardware field. You’ll need to have a solid electrical design background, as well as familiarity with fast-paced development lifecycles. You will be expected to work closely with cross functional teams in operations, product development, program management and hardware to define and deliver outstanding products. We empower small teams to do a lot in a fast-paced work environment.

Business Systems Manager

Toast
Chicago
2 weeks ago
As a Business Systems Manager you will manage a team of Salesforce Administrators and developers responsible for providing technical solutions that meet the evolving business needs of the organization. You will collaborate with business stakeholders to scope and implement new technical initiatives, streamline, automate, and simplify processes and educate employees on the effective use of the technologies and processes necessary for the business to operate.

Data Extraction Analyst, Toast Payroll

Toast
Chicago
2 weeks ago
Extracting payroll and demographic data from legacy payroll provider . Manipulate legacy provider data into formats compatible with Toast payroll system. Reports to Payroll Onboarding Manager regularly on status of projects. Imports legacy information into the Toast system. Ties out payroll and tax information from legacy system to Toast system. Research and update data inconsistencies between two systems. Assists in tax filing during year and quarter end  .

Director, Enterprise Systems Architect

Toast
Chicago
2 weeks ago
The Director, Enterprise Systems Architect will contribute to Toast’s success by ensuring enterprise technology investments and designs, are made for optimal support of the business strategy and rapid scale. The Director, Enterprise Systems Architect contributes to the overall systems architecture vision for Toast, and collaborates heavily with R&D and IT, to ensure a seamless architecture experience across the operational side of the business and our core product.

Director of Product Management, Employee Cloud

Toast
Chicago
2 weeks ago
Reporting directly to the Head of Product, you will be a critical part of the product leadership team as we continue to grow our new Payroll and Team Management business. We see this as a natural extension to our existing platform, with exciting new opportunities to deliver value to our customers and employees. You will be a critical leader as it relates to the strategic decision, planning and execution of this business both existing and future product innovation opportunities. You will manage a team of product managers and work cross functionally with Engineering, Marketing, Sales, and Customer Success to build and shape a winning product. We are looking for a passionate and proven leader to grow, mentor, and inspire teams around a common goal.

Bilingual Customer Service Specialist, Toast Payroll

Toast
Chicago
2 weeks ago
As a Customer Service Specialist, you will be the first point of contact for our clients’ HRIS and Payroll needs. As the foundation of our services team, you will address client questions and concerns using an empathetic and consultative approach. Through mentorship and coaching, you will become a product expert, educating our clients on the best way to utilize our system for their business needs.