Jobs at TPx Communications

Drives new-logo acquisition and early expansion revenue for telecommunications and managed-service solutions. Owns the full B2B sales cycle from prospecting, discovery, and solution design through proposal, negotiation, and close. Builds industry-specific pursuit plans, generates pipeline, manages CRM data, collaborates on solution development, and transitions closed accounts to commercial account teams. Requires regular customer-site meetings, field sales activities, and business travel.

Drives new logo acquisition and early expansion revenue within assigned customer segments. Owns the complete B2B sales cycle from prospecting, discovery, solution design, and proposal development through negotiation and close. Builds strategic pursuit plans, generates pipeline, manages CRM data, collaborates on solution design, and coordinates customer handoffs after closing. Requires telecommunications and managed service provider experience, consultative selling skills, and regular customer-site meetings and business travel.

Owns the full B2B sales cycle for telecommunications and managed services prospects, from pipeline generation and discovery through solution design, negotiation, and close. Drives new-logo acquisition and early expansion revenue within assigned customer profiles, develops pursuit plans, collaborates on solution design, manages proposals and CRM data, and transitions closed accounts to commercial account teams. The role includes customer meetings, industry events, onsite activities, and business travel.

Designs, develops, and maintains automated UI, API, integration, regression, performance, and security testing frameworks for enterprise applications, including ServiceNow and Salesforce. Integrates automated tests with CI/CD pipelines, validates data using SQL and APIs, manages test environments and tooling, investigates failures, reports defects, and collaborates with engineering teams on root-cause analysis. The role also establishes automation standards, metrics, quality gates, and provides technical guidance to QA team members.

Designs, develops, and maintains automated UI, API, integration, regression, performance, and security tests for enterprise applications including ServiceNow and Salesforce. Builds reusable frameworks, integrates testing into CI/CD pipelines, manages quality gates, validates data with SQL and APIs, diagnoses failures, supports test environments, and collaborates on defect root cause analysis. Provides QA automation standards, metrics, reporting, and technical mentorship.

Configure, administer, and optimize Salesforce for Sales, Service, and Marketing teams. Responsibilities include declarative solution design, data modeling, security and access management, automation, Lightning configuration, data quality, integrations, sandbox management, testing, releases, troubleshooting, documentation, and stakeholder collaboration. The role requires independent ownership of Salesforce solutions and adherence to platform, governance, and security best practices.

Owns strategic growth, retention, renewals, and expansion across mid-market B2B accounts. Develops account plans, conducts customer and executive meetings, manages consultative sales cycles, negotiates commercial terms, and drives cross-sell and upsell opportunities. Partners with service managers, solutions architects, and sales overlays to develop solutions and quantify customer outcomes. Requires MSP industry experience, CRM proficiency, and travel of up to 50%.

Recruit and support TPx agents to generate new business revenue. Responsibilities include agent training, sales enablement, opportunity support, channel recruitment, forecasting, sales funnel management, product launches, promotions, quota attainment, partner issue resolution, and competitive feedback. The role requires telecommunications or MSP sales experience, frequent cross-functional collaboration, and up to 50% domestic travel.

Governs enterprise change enablement and release management processes to support stable, compliant technology delivery. Responsibilities include risk-based change approvals, CAB facilitation, release planning, deployment coordination, audit readiness, rollback and testing oversight, CI/CD integration, production support readiness, KPI reporting, stakeholder communications, and continuous process improvement. The role also manages ITSM and release tooling, supports major incidents and emergency changes, and collaborates with engineering, QA, operations, security, business stakeholders, and auditors.

Leads a team of mid-market account managers while overseeing client relationships, account growth, renewals, upselling, cross-selling, customer satisfaction, forecasting, and performance against sales quotas and KPIs. Builds senior-level client relationships, resolves escalations, monitors account health, develops strategic account plans, and collaborates with Commercial Operations, Customer Success, Product, and Marketing. The role requires MSP experience, leadership capabilities, CRM proficiency, and up to 25% domestic travel.

Designs and delivers sales enablement programs for inside and direct sales, owns VILT facilitation and logistics, develops seller-facing content and playbooks, drives adoption of sales tools, partners cross-functionally on launches, and measures enablement KPIs to improve seller readiness and revenue outcomes.