Jobs at UBC

Leads and develops a team of Clinical Project Managers supporting clinical studies, post-authorization safety studies, registries, and real-world evidence programs. Owns resource allocation, utilization, performance management, talent development, operational governance, SOP compliance, inspection readiness, financial forecasting, and contingency planning. Partners with cross-functional leaders, Quality Assurance, HR, Finance, and clients to improve delivery quality, client satisfaction, revenue performance, and portfolio health.

Lead enterprise AI solution architecture across reusable capabilities, defining engineering patterns, integration designs, deployment strategies, security controls, monitoring, lifecycle management, and technical standards. Partner with application, platform, infrastructure, data, DevOps, security, and delivery teams. Contribute hands-on to proof-of-concepts and production AI solutions while guiding technology adoption and enterprise AI roadmap decisions.

Leads UBC’s Platform Development team, overseeing software architecture, application delivery, platform modernization, and engineering standards. Manages architects, development managers, and software engineers while guiding SDLC practices, Agile delivery, CI/CD, testing, deployment, documentation, security, and operational support. Defines enterprise platform roadmaps involving APIs, workflow orchestration, integrations, event-driven architecture, data systems, and AI-enabled automation. Partners with Information Security and Enterprise Architecture to deliver scalable, secure solutions in an FDA-regulated environment.

Provides strategic legal counsel on clinical trials, commercial biopharma services, healthcare regulations, privacy, data protection, cybersecurity, and EU employment law. Advises on clinical documentation, data transfers, privacy assessments, AI and digital health initiatives, workforce matters, contracts, vendor agreements, and regulatory compliance. Partners with senior leadership, business teams, HR, compliance, privacy, clinical, technology, and outside counsel to manage risk and support compliant operations.

Supports clinical research studies from a home-based coordinating center, including participant screening, consent, telehealth visits, clinical data collection, investigational drug logistics, regulatory documentation, safety reporting, compliance monitoring, stakeholder follow-up, and study reporting. Provides oversight, training, and mentorship to junior study coordinators while coordinating patient participation across home health, telehealth, and site-based activities.

Conduct insurance benefit investigations, prior authorizations, recertifications, and reimbursement support for pharmaceutical products. Maintain patient and client records, coordinate product orders and therapy initiation, respond to patients and healthcare stakeholders, and monitor case status. Educate patients and prescribers on program requirements, support alternative funding referrals, and report adverse events, product complaints, and REMS-related risks while meeting quality and compliance standards.

Designs, develops, facilitates, and evaluates employee and client training programs across classroom, virtual, blended, and e-learning formats. Creates instructional materials, job aids, process documentation, and knowledge resources; maintains training records and documentation; conducts needs analyses, retraining, and competency evaluations; supports system enhancements and UAT; and partners with internal teams, clients, IT, business owners, and subject matter experts to deliver effective learning solutions.

Maintain and improve cybersecurity across Azure Cloud and on-premises environments. Monitor and tune security alerts, manage vulnerability scanning and remediation, conduct threat intelligence analysis, support incident response, perform risk assessments and threat modeling, and implement security controls and configurations. The role also supports regulatory compliance, security documentation, cross-functional initiatives, and on-call response to security alerts.

Leads sales operations strategy, Salesforce administration, sales and marketing technology, pipeline reporting, lead-generation processes, dashboards, and analytics. Builds data models and predictive analyses, integrates diverse data sources, evaluates AI tools, and translates insights into recommendations for leadership. Oversees vendors, improves cross-functional sales and marketing workflows, supports technology delivery, and mentors team members.

Provides telephonic pharmaceutical clinical case management for patients and healthcare providers. Reviews payer coverage criteria, prior authorization and appeal documentation, resolves complex reimbursement issues, communicates missing information, documents clinical interactions, reports adverse drug events, prepares data for client reviews, and trains team members. The role supports patient access and requires sustained call-queue work, nursing licensure, strong problem-solving, and proficiency with Microsoft Excel.

Leads patient access programs and expands new teams while managing managers, supervisors, budgets, contracts, metrics, client relationships, reports, SOPs, training, and operational efficiency. Resolves complex issues, supports project and portal development, contributes to strategic planning, ensures contracted services meet quality and compliance requirements, and develops supervisory talent. Requires significant healthcare or pharmaceutical experience, managerial leadership, client communication, analytical skills, and occasional travel.

Leads strategic client engagement and sales enablement for pharmaceutical services, driving account growth, proposal success, revenue expansion, and senior client relationships. Partners with business development, marketing, operations, and scientific experts to develop evidence strategies, feasibility approaches, proposals, budgets, presentations, and bid defenses. Represents the organization at industry meetings and provides leadership across late-phase and real-world evidence initiatives.