Jobs at Uber

Develop and scale Uber One membership offerings and acquisition strategies through Mobility. Use customer insights, competitive intelligence, and data analysis to identify growth opportunities, build business cases, evaluate experiments, and guide investment decisions. Shape propositions for audiences such as travelers and families, influence cross-functional stakeholders, and coordinate execution with Operations, Product, Marketing, and Finance teams across global and regional markets.

Leads a team of Account Managers serving enterprise restaurant franchise groups. Owns portfolio P&L, OKRs, account planning, negotiations, partner growth, and commercial performance. Coaches teams, develops account management playbooks, leads business reviews, represents Uber at industry events, and partners with Marketing, Operations, Product, and enterprise account teams to improve franchisee outcomes and marketplace adoption.

Coordinates operations for complex enterprise merchant accounts, including onboarding, documentation, contracts, records, reporting, and data integrity. Resolves technical and operational blockers across internal teams, analyzes account performance data, and provides insights to support account managers and client partners. The role also improves processes, manages stakeholder communication, and ensures merchant partnerships operate efficiently at scale.

Build and grow strategic enterprise partnerships, delivering measurable business value and platform reliability. Use SQL, Excel, and analytical problem-solving to identify operational issues, develop execution plans, and improve partner outcomes. Advocate for product enhancements, resolve cross-functional bottlenecks, and collaborate with operations, product, and legal teams. Adapt strategies amid ambiguity and shifting market conditions while driving operational excellence across a high-value customer portfolio.

Manages enterprise restaurant partner relationships, drives revenue through upselling and cross-selling, analyzes performance data, and develops strategic plans to improve merchant growth. The role serves as a trusted advisor to stakeholders, identifies operational bottlenecks, presents data-driven recommendations, and collaborates cross-functionally with sales, marketing, and customer success teams. It requires achieving revenue targets, managing multiple priorities, and traveling up to 25% of the time.

The Account Executive will prospect SMB customers, build new-business pipeline, forecast opportunities, develop account plans, and exceed sales quotas. Responsibilities include consultative product selling, qualifying prospects, pricing and quoting, contract negotiation, closing deals, and coordinating onboarding and long-term customer success. The role requires full-cycle B2B sales experience, outbound prospecting, account prioritization, quota achievement, adaptability, and cross-functional collaboration.

Leads Uber’s claims quality and compliance strategy, including FNOL quality assurance, SOX controls, audit readiness, and oversight of external claims partners. Builds and coaches a quality and compliance team, establishes governance and performance measures, manages audits, strengthens carrier and administrator accountability, and drives cross-functional process, tooling, and training improvements. Advises senior stakeholders on claims practices, regulatory developments, risks, and operating capacity.

Own digital advertising campaign strategy, setup, trafficking, pacing, optimization, QA, and troubleshooting. Partner with Sales and Account Managers to translate advertiser performance into recommendations, upsell opportunities, and account growth. Coordinate offshore Ad Operations teams, resolve technical issues with Engineering and Product, develop SOPs and training materials, and support testing and launches of new advertising products and tools.

Coach tenured Account Executives and Account Managers through individualized coaching, training, role plays, and feedback. Use performance data, manager input, call reviews, and sales technology insights to identify skill gaps and improve prospecting, discovery, pipeline management, negotiation, retention, and account growth. Partner with commercial leaders and frontline managers to deliver targeted enablement programs, measure progress, reinforce effective tool usage, and surface broader process or product opportunities.

Facilitate and coordinate 60-day onboarding for Account Executives and Account Managers. Deliver workshops, role plays, call reviews, and coaching on core commercial skills while supporting early productivity. Partner with managers and subject matter experts, track cohort progress and performance data, maintain onboarding resources, and recommend improvements. Provide hands-on office support and reinforce effective use of Salesforce, Seismic, conversational intelligence, and approved AI tools.

Own an enterprise restaurant-partner book of business, driving revenue through upselling and cross-selling. Develop account sales strategies, lead complex presentations and negotiations, build C-suite relationships, coordinate with product, marketing, and customer success teams, and manage forecasting and pipelines. The role requires sustained performance against high-value sales targets in a fast-paced environment.

Drives revenue growth across enterprise accounts through upselling, cross-selling, renewals, strategic account planning, sales forecasting, presentations, negotiations, and relationship management. Serves as the primary contact for executive clients, develops tailored solutions, manages sales pipelines, achieves quotas, and collaborates with customer success, product, and marketing teams to expand partnerships.

Leads AM tooling and digital transformation initiatives by evaluating build-versus-buy options, defining requirements with Product and Engineering, consolidating legacy applications, and managing global software rollouts. Develops adoption strategies, training, and change management programs while tracking utilization, efficiency, user satisfaction, and ROI. Serves as the bridge between commercial users and technical teams to improve workflows and create a unified Account Management workspace.

Own Uber’s global relocation and immigration service delivery strategy and execution. Lead executive relocation support, manage GRI business partners and external vendors, oversee compliance and service metrics, improve operations, and develop content strategies. Partner with Talent Acquisition, People & Places, Legal, Finance, and regional stakeholders to support international talent priorities and continuously enhance the global mobility program.

Manages strategic grocery and retail partnerships for Uber Eats, serving as the primary client advocate. Responsibilities include growing enterprise accounts, negotiating contracts, analyzing complex data, tracking OKRs, coordinating cross-functional initiatives, resolving operational issues, influencing senior stakeholders, and managing partnership lifecycles and pipelines.

Lead global payment implementations from requirements through production launch, including processor, card payment, market, and line-of-business launches. Establish scalable implementation processes, testing standards, controls, and operational readiness practices. Coordinate Product, Engineering, Operations, Finance, Partnerships, and external payment providers while managing dependencies, risks, timelines, and technical tradeoffs. Provide senior payment-processing expertise and influence cross-functional stakeholders without direct authority.

Lead customer onboarding and implementation for SMB accounts, including launch strategy, technical setup, integrations, training, stakeholder management, and post-launch adoption. Develop project plans, monitor program performance, provide data-driven recommendations, mitigate risks, and collaborate with Sales, Product, Support, Marketing, and Finance to improve customer retention and growth.

Manage global programmatic advertising operations for Uber Ads, partnering with sales, advertisers, agencies, measurement teams, and technology partners. Advise clients on campaign setup, troubleshooting, optimization, performance reporting, and revenue growth. Analyze campaign metrics, provide data-driven recommendations, oversee delivery and benchmarks, onboard advertisers, develop training materials, and support operational excellence across global markets.

Leads end-to-end sales enablement programs, including onboarding, training, certifications, playbooks, and sales methodology rollouts. Uses Salesforce and conversational intelligence data to identify productivity gaps, partners with Sales, Operations, and Product teams, and communicates program impact to leadership. Delivers in-person and virtual learning experiences while driving measurable behavioral and business improvements across a global sales organization.

Manages end-to-end advertising account strategy for national CPG brands, including campaign planning, reporting, optimization, analytics, and partner growth. Builds relationships with marketing decision-makers and agencies, negotiates pricing, coordinates with sales, product, and engineering teams, and influences the advertising product roadmap. Develops playbooks and best practices to scale Uber Advertising across Mobility and Delivery platforms.