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Customer Service Representative III

SMS Assist
Chicago
22 hours ago
+18
The Customer Service Representative acts as a liaison between our clients and our network of vendors by managing all our clients’ repair and maintenance needs within our technology platform, One by SMS Assist. This role communicates predominantly on the phone and electronically with clients and vendors to ensure all maintenance services are completed in an effective and efficient manner.

Product Manager

SMS Assist
Chicago
1 day ago
+18
Work with customers and the business to deeply understand and gather customer needs. Produce concrete product requirements based on those needs. Define and analyze metrics that inform product success. Engage closely with the engineering team to clarify product requirements and to determine the best technical solution and delivery schedule. Develop product roadmap by establishing a shared prioritized vision across the company. Manage end‑to-end product roadmap plans with predictability and high quality. Both drive improvements to our existing products and identify opportunities for new product ideas. Evolve product strategy based on research (including competitive), data analysis, and industry trends. Maximize team efficiency and remove blockers in a constantly evolving environment. Effectively communicate product roadmap and new feature value to all relevant stakeholders.

Product Manager

Inhabitr Inc
Chicago
1 day ago
+13
Role: Product Manager About Inhabitr Inhabitr is a new age online furniture rental company. We provide the most affordable designer rental furniture and great customer experience. We cater to furniture needs for individuals as well as businesses and offices. Visit us at www.inhabitr.com to learn more.   Job description  The Product Manager is a hands-on, detail-oriented individual with an entrepreneurial approach to solving problems and

Senior Data Scientist

SMS Assist
Chicago
1 day ago
+18
Be the thought leader for data science, AI and ML for the team’s. Provide leadership, guidance and mentoring to junior data scientists and practitioners in our product and delivery teams. Define features, tooling and improvements to our products and processes. Help grow our data science team for the future. Keep pulse of the latest development in AI/ML, big data, and the tools and products data scientists and businesses uses.

Principal Data Scientist

SMS Assist
Chicago
1 day ago
+18
Be the thought leader for data science, AI and ML across the organization’s highest-impact data initiatives. Provide leadership, guidance and mentoring to the data scientists and practitioners in our product and delivery teams. Define features, tooling and improvements to our products and processes. Be the visible face of the data science team to internal partners, external customers and prospects, and the data scientist community at large. Help grow our data science team for the future. Keep pulse of the latest development in AI/ML, big data, and the tools and products data scientists and businesses uses.

Big Data Engineer, Senior

SMS Assist
Chicago
1 day ago
+18
The Big Data Engineer is responsible for building scalable data platforms, and large-scale processing systems that enable advanced analytics and support data teams across the enterprise. This hands-on role requires some experience working with AWS cloud platform in addition to expertise in a variety of technologies. The Big Data Engineer will develop and manage the enterprise data warehouse while sourcing data from various databases/applications & web APIs using stream and batch processing architectures.

Product Marketing Manager

CityBase
Chicago
1 day ago
+15
Title: Product Marketing Manager Location: Chicago, IL  Overview:  CityBase is seeking a Product Marketing Manager with experience building and executing campaigns in a SaaS serving enterprise B2B clients. This Product Marketing Manager will be focused on our audience segments, such as local government and utilities.  The Product Marketing Manager will sit on the Marketing team and report to the Marketing Director, with close collaboration with

Legal/Compliance Intern

Belvedere Trading
Chicago
2 days ago
+26
Belvedere Trading is looking for a current law student (either 2L or 3L) to spend the first half of the academic year working at the firm on a variety of legal and compliance-related issues in the trading industry. Duties will include significant legal/regulatory research, drafting and reviewing corporate documents, and compliance tasks related to Belvedere’s responsibilities under federal securities regulation.

Data Automation Engineer

CityBase
Chicago
2 days ago
+15
Create and maintain Docker images and Helm charts for services in Kubernetes. Set up and manage high-performance, distributed computational services and tasks running in K8s (i.e. Dask). Help develop low-level real-time data integrations (e.g. Postgres logical replication in the context of AWS).. Develop services and endpoints that expose machine learning logic.  Develop infrastructure for dashboards and reporting using Jupyter ecosystem. Occasionally perform database migrations (e.g. Oracle to PostgreSQL). Write ETL processes in task automation platforms (e.g. Airflow, Luigi, etc.)

Account Executive

EMX Digital
Chicago
3 days ago
+35
Overview EMX, is a new programmatic marketplace which offers more powerful media solutions across supply, demand and data to publishers, advertisers, ad tech providers and agencies, including increased efficiencies, heightened transparency and an overall lift in ROI.   EMX combines the services of an automated global marketplace specializing in direct-to-consumer access through technologies like header bidding, witha leading deterministic data

Lead or Senior Software Engineer, RTBx - Chicago or New York

EMX Digital
Chicago
3 days ago
+35
EMX Digital is looking for an experienced Software Engineer to design, develop, and deliver EMX products and services as we operate in a world where 2 extra milliseconds of latency can make or break. If you have experience in the ad tech world, have a passion for bringing new concepts to life, and love using the latest open-source technologies, then join us. We look for self-starters who thrive in a fast-paced, agile environment; those who love wearing many hats, are able to change direction quickly and show a passion for learning new technologies will thrive at EMX. The ideal candidate will be able to work with a small, collaborative team of engineers, product managers, and designers and can prioritize, multi-task, and deliver cutting edge, clean code.

National Account Executive

EMX Digital
Chicago
3 days ago
+35
We have a great opportunity for a talented individual to join the Media Sales Team in Chicago as an Account Executive selling digital advertising solutions. This team is a new division of an already established business offering exciting growth potential for developing a challenging and rewarding sales career.  Compensation includes a competitive base salary + commission. 

Senior Software Engineer

EMX Digital
Chicago
3 days ago
+35
Work with diverse array of existing products as well as engineer future products. Analyze, design, coordinate and supervise the development of products and of the engineering team. Handle data/API’s from client-side communication to back-end collection, manipulation, and analyzation. Collaborate with engineering and product teams to build revolutionary new features into the platform. Have ownership of the product stack and availability to support in the event of systems failure.. Stay current with the latest development best practices and apply your findings with the team Write clean, modular code that is scalable and secure. Work with a technology stack that includes Python, PHP, JavaScript, Node, React, Java, AWS, ElasticSearch, GraphQL, Github, and more!

Software Engineer with Fullstack, Backend, Data or Frontend experience - New York, Chicago, or San Francisco

EMX Digital
Chicago
3 days ago
+35
EMX Digital is looking for an experienced Software Engineer to design, develop, and deliver our products and services as we operate in a world where 2 extra milliseconds of latency can make or break. If you have experience in the ad tech world, have a passion for bringing new concepts to life, and love using the latest open-source technologies, then join us. We look for self-starters who thrive in a fast-paced, agile environment; those who love wearing many hats, are able to change direction quickly and show a passion for learning new technologies will thrive at EMX. The ideal candidate will be able to work with a small, collaborative team of engineers, product managers, and designers and can prioritize, multi-task, and deliver cutting edge, clean code.

Business Development Representative

Cognos HR
Chicago
3 days ago
+19
At CognosHR, we're passionate about helping small businesses and non-profit organizations achieve their goals.  We're looking for a Business Development Representative who is eager to learn, take ownership and play a key role in our organizational growth. You will have the opportunity to work closely with our leadership team and develop your skills and expertise as a sales professional. About CognosHR CognosHR is a Chicago-based HR services and

Marketing Manager

Graduate Hotels
Chicago
4 days ago
Position: Marketing Manager Full/Part-Time: Full-Time Department: Marketing Reports to: Director of Marketing Location: Chicago   At Graduate Hotels®, we are all students.  We believe in creating experiences that allow our guests – travelers and locals alike – to reminisce in their own memories and rekindle the spirit of their alma mater.  Graduate Hotels are a hand-crafted collection of hotels residing in university-anchored towns across

Financial Operations Analyst

CityBase
Chicago
4 days ago
+15
As a Financial Operations Analyst, you will be responsible for overseeing the day to day payment processing activities of our clients, as well as assist in end of month reporting. This includes reconciling bank activity for merchant processing and disbursements. Additionally, you will be involved in boarding new merchants to the CityBase platform as they come aboard.

Director of Customer Success

CityBase
Chicago
4 days ago
+15
We are looking for a Director of Customer Success to lead our customer-facing teams and establish a methodology that ensures a reliable and positive experience for our clients. This includes serving as the primary point of contact for our clients once they are Live with our solution. This role will directly manage our Engagement Team and will work closely with Sales, Implementation and Project Management. An ideal candidate has been a significant contributor to the creation of a Customer Success program from the ground up. This role is a good fit for you if you love customers, enjoy problem-solving and thrive in situations where you need to solve unique problems creatively as a means to satisfy the client.

Director, Web Content & Creative

Alzheimer's Association
Chicago
5 days ago
The Director, Web Content & Creative is a key part of the Association's strategic communications team, providing strategic direction of alz.org content as well as the onsite user experience. The successful candidate will have a strong editorial background and be an expert in web writing and editing, information architecture, SEO and user experience. This leader will also understand the role and needs of the global site, alz.org, as well as chapter sites that serve communities across the country, and will be able to drive cohesive strategies across multiple online properties to achieve outcomes. This position works in close collaboration with senior business owners, including the Director of Technical Strategy for alz.org, the Director of Social Media, and the Senior Director of Marketing & Advertising.

VP of Sales Strategy and Operations

SMS Assist
Chicago
6 days ago
+18
The Vice President of Sales Strategy and Operations is responsible for helping the CRO and SVP of Sales define and execute strategies to grow revenue. The executive will be responsible for defining account segmentation, sales coverage models, sales capacity and compensation models. Operationally this position will define the reporting and operating cadence for the sales organization and oversee the development of processes that improve the efficacy of the sales process. This position also helps to define market competitive pricing strategies and ensures sales reps deliver against them through a rigorous deal desk process. Lastly, this position will heavily support deal inspection and execution.

Customer Service Representative IV

SMS Assist
Chicago
6 days ago
+18
The Customer Service Representative IV is a senior member of the CSR team, acting as a liaison between our clients and our network of vendors by managing all our clients’ repair and maintenance needs within our technology platform, One by SMS Assist and supporting more junior members of the team. The Senior CSR also provides support to the Team Lead, assisting with reporting, escalations, project work, and leadership coverage when the Team Lead is not available.

Client Relationship Specialist

SMS Assist
Chicago
6 days ago
+18
Manage clients to ensure recurring program is on track towards achieving customer goals. Oversee the successful completion of four rounds of PM services each year with additional ad-hoc recurring services in-between. Understand client objectives, challenges and needs by performing regular client needs assessments. Leverage internal resources to enhance the client experience. Establish senior relationships with assigned clients. Prevent and/or resolve escalated client issues. Attend regular client status meetings, as appropriate. Forecast and track key account metrics. Actively participating in long range strategic planning for clients. Proactive and reactive relationship management. Consistent focus on delivering an exceptional client experience.

Service Delivery Director

SMS Assist
Chicago
1 week ago
+18
The Service Delivery Director is responsible for driving profitable business results and operational excellence by creating and developing relationships with clients and developing service that exceeds expectations. This role serves as a key contact for clients and works with the sales, operations, legal and technology departments to deliver an excellent client experience. Partners closely with functional operational leaders to ensure customer needs, Service Level Agreements and business goals are met.

Affiliate Recruiter II

SMS Assist
Chicago
1 week ago
+18
The Affiliate Recruiter is responsible for building and maintaining our team of in-field vendors through market & vendor research for our clients around the country. This role qualifies leads for new vendors through cold outreach, establishing a baseline rapport, and converts leads into our preferred vendors.

Database Administrator

SMS Assist
Chicago
1 week ago
+18
  Responsibilities Plan and design data structure; set and monitor standards Assist management in database concepts and functional capabilities Design, create, modify and review database objects (tables, views, indexes, keys,       stored procedures, functions, DB links, etc.) to support development projects Monitor current Database performance; develop procedures and improve the Database environment for future requirements  Assemble large,

Social & Digital Media Community and Analytics Specialist

Rotary International
North Suburbs
1 week ago
Integral position on Rotary’s Social & Digital Media team to manage its global social media communities and content. The Social and Digital Community and Analytics Specialist works with the manager, and specialists, and interacts closely with counterparts in other departments to monitor, assess, engage, amplify, and respond to Rotary’s social & digital media community, including the organization’s 30+ social media accounts and over 2 million cumulative fans and followers.

Customer Success Engineer

ClubExpress
Northwest Suburbs
1 week ago
+20
ClubExpress is looking for a Customer/Technical Support Person. ClubExpress is a Software-as-a-Service Internet platform focused on clubs and associations, and especially smaller organizations run by volunteers (hobby and enthusiast clubs, leisure and sports clubs, professional and trade organizations, social clubs, parent groups, community service clubs, fraternities and alumni clubs, chambers of commerce, homeowner and condo associations,

Account Manager

ClubExpress
Northwest Suburbs
1 week ago
+20
We're looking to expand our talented sales team, who sell our Internet software product to potential customers. This is an Inside Sales Position; no travel is required. You will develop lists of potential customers and call to determine interest in our product, schedule a demonstration, then close the sale. You will also take calls or leads that come into the office through other channels, based on our marketing and PR efforts. You will demo the product to interested parties, help to close the sale, and hand it off to the implementation team.

Jr. Graphic and Digital Designer

DineAmic Group
Chicago
1 week ago
DineAmic Hospitality: A Chicago-based hospitality development, management, consulting, and events company whose primary functions are to develop its own venues and concepts, and to consult with other hospitality related businesses on marketing, legal, and operational management. At DineAmic, we strive to produce innovative hospitality businesses and concepts by creating extraordinary experiences for our patrons with cutting edge concepts and mold

Account Executive/Customer Engagement Expert

PrizeLogic
Chicago
1 week ago
+21
POSITION OVERVIEW: In the role of Customer Engagement Expert, you will execute various types of interactive promotions for a specific segment of our MillerCoors partnership. This role collaborates with all departments of our organization; working with members of Legal, Project Management, Customer Support, and Fulfillment Teams to provide integrated service to our clients. In this key account management role, you will lead our spectrum of

Performance Strategist

EMX Digital
Chicago
1 week ago
+35
We’re looking for a Performance Strategist to be an integral part of our Account Management team. Performance Strategists oversee the performance and optimization of advertisers campaigns and provide feedback to the client service manager on performance and changes. Ownership and accountability is crucial to nurturing campaign performance and providing the best customer service in the industry. You’ll also be working closely with other internal teams to ensure the deal points of each campaign are fully communicated and are being met. This is a full-time role based out of either our Chicago or NYC office and an opportunity to join one of the fastest growing companies in digital advertising in the US.

Implementation Project Manager

SMS Assist
Chicago
1 week ago
+18
Act as the main client liaison during implementation, able to respond authoritatively to both implementation and general SMS Assist inquiries. Consistently deliver exemplary internal and external customer interactions and exhibit the world class customer service that SMS Assist strives towards. Coordinate project work for all functions related to new client onboarding to deliver excellent outcomes. Build strong relationships with all key internal teams (e.g. Operations, Product, Affiliate, Legal & Sales) to deliver on client implementations. Leverage those relationships to influence and drive improvements between those teams and Implementation. Track project against agreed upon delivery dates and provide weekly written status updates through established reporting mechanisms to client and internal stakeholders/senior-level personnel. Understand the escalation process for project risks and issues; develop and execute mitigation plans, involving internal teams as necessary. Have a strong understanding of the SMS Assist implementation project plan and customize it to suit the delivery of basic complexity client implementations. Use experience from previous implementations, continually seek opportunities to increase efficiency, consistency and effectiveness of the implementation plan. Modify and create (as necessary) SMS Assist standard implementation documents, tools and processes to manage change successfully throughout the course of the project, with basic understanding of the impact of change on the overall project/program.

Bilingual Learning & Development Specialist

SMS Assist
Chicago
1 week ago
+18
The Bilingual Learning & Specialist is responsible for the coordination and delivery of learning solutions, including live classroom training, webinars, and self-paced learning to support the educational needs of the organization. The Training Specialist reports to L&D leadership.

Learning Experience Designer

SMS Assist
Chicago
1 week ago
+18
Develop training programs, courses, materials, and content to support Learning and Development and Instructional Design needs.  This includes new employee orientation and new hire onboarding; tools, software, systems, and technical training; operational/business process and procedure training; client and service implementation; change management training; continuous learning and continuing education; departmental and organizational initiatives; ad-hock refreshers; leadership and soft-skill training, and other training, learning, and development programs. Produce and update training content and curriculum.  This includes presentations, classroom curriculum, activities, lesson plans, facilitator/instructor and participant guides, manuals and handbooks, job aids, instructional videos, self-paced e-learning, learning assessment tools, tests, and evaluation programs and accompanying multi-media materials.

Business Operations Associate

My Art Cache
Chicago
1 week ago
The Business Development Associate will make sure that the business operates efficiently. This individual will have the opportunity to experience every aspect of the business from marketing and sales to HR and operations to finance and legal. This is the perfect role for someone who wants to experience a range of different business functions. You will have a birds eye view into the life of the CEO of Chicago’s Hottest Art Startup. This person will tackle the most critical c-suite level challenges including investment due-diligence and strategic hiring. This role is critical to the team’s success – when the Business Development Associate is doing their job right, the office runs smoothly and the team is focusing on driving growth.  

Full-Time Graphic Designer

Chicago Innovation
Chicago
1 week ago
The graphic designer job includes the entire process of visualizing and creating digital graphics that motivates and inspires our target audiences.  You’ll be the one to shape the visual aspects of our event invitations, program announcements, multi-media advertisements, booklets and printed programs, slideshows, sales decks, logos, website, and more.   This involves both maintaining consistency with our existing brand aesthetic and style, along with developing new styles and brand identities. Your graphics should capture the attention of those who see them and communicate the right message.  For this, you need to have a creative flair and a strong ability to translate ideas into design that helps Chicago Innovation achieve its goals.

Senior Software Engineer

EMX Digital
Chicago
1 week ago
+35
EMX Digital is looking for an savvy Senior/ Principal Engineer to help build out and scale up the demand side capabilities of our programmatic marketplace. As an engineer, you will be at the forefront of developing features that will allow advertisers to better understand how their advertising budgets are being spent, with a focus on -- Understanding who our advertisers’ target audiences are (or should be), providing access to high quality and brand-safe inventory and giving access to self-serve tools to allow our advertisers to better control their advertising spend.

Director of Sales, Performance Solutions

EMX Digital
Chicago
1 week ago
+35
The Director of Sales will be responsible for generating and growing a book of business through the promotion of EMX Digital’s direct response services. These services include customer acquisition through display marketing, mobile marketing, and affiliate marketing. The ideal candidate will have had experience with carefully identifying, closing, and managing online marketing advertisers across a myriad of verticals.

Business Analyst

SMS Assist
Chicago
1 week ago
+18
The Business Analyst is responsible for supporting operations by providing meaningful and actionable analytics. This role is assigned to a specific division and is responsible for driving operational and financial improvement. The role also partners with leadership to define and review analytics aimed at process improvement and efficiency.

Environmental Health & Safety Manager

SMS Assist
Chicago
1 week ago
+18
The Environmental Health and Safety (EH&S) Manager works with the EH&S team to plan, direct, and implement EH&S programs that ensure a positive, safe, healthy, and incident-free work environment. This position is responsible for the compliance of relevant parties with all environmental and safety regulatory agencies. Areas of specialty for this position focus on compliance monitoring and reporting in all areas of the company.

Strategic Accounts Representative

SMS Assist
Chicago
1 week ago
+18
Serves as primary client contact and manages operational client projects including: using analytical tools to understand the objective in context; assigning the appropriate resources for project completion; maintaining appropriate timelines; communicating regularly to clients and leadership; maintaining accountability throughout the process/ Builds and maintains professional relationships with clients to gain an understanding of their operational needs, assists in the development and implementation of solutions to meet those needs/ Uses qualitative and quantitative data, business acumen, and operational principles to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase operational efficiency/ Communicates findings and recommendations based on client data clearly; couples this with actionable conclusions to drive business decisions/ Uses data analysis tools in our propriety database to help the operations department make informed decisions regarding clients and vendors/ Provides accurate and timely reporting to all internal and external clients.

Director of UX Design

SMS Assist
Chicago
1 week ago
+18
The Director of UX Design is responsible for the overall UX quality of the One by SMS Assist product from user flows to screen views. The Director of UX Design will impact the team by directly building user flows or screen views and/or by reviewing the work done by others. They are responsible for understanding all our customers (Clients, Affiliates, and Operations Specialists) and applying that understanding to the design of our products.

Compliance Associate I

SMS Assist
Chicago
1 week ago
+18
Develop and maintain positive vendor relations required to ensure superior customer satisfaction. Consult with vendors about specific compliance requirements including, but not limited to, contract terms, insurance requirements, customer rules and regulations and the Immigration Reform and Control Act. Review vendor insurance policies to ensure compliance with SMS Assist’s contractual standards. Communicate effectively with vendors and insurance agents regarding various insurance coverages, including but not limited to general liability, auto, umbrella, and other coverages. Report on vendors’ compliance status. Ensures data integrity and completeness. Manage vendor relationships. Review vendor contractual documents, consult with and aid the senior Legal Department staff in the performance of any contractual edits and negotiations. Identify, research and resolve vendor issues related to SMS Assist’s contractual standards. Correspond and collaborate with various Legal Department members regarding various compliance issues. Verify vendor business registrations and certifications with various private and governmental entities and databases, including validation of vendor tax information with IRS databases.

Manager of Marketing Events

SMS Assist
Chicago
1 week ago
+18
Ideate a comprehensive, engaging, and creative event and engagement strategy across trade shows, thought leadership conferences, sponsorships, and hosted events. Define goals, success metrics, and ROI. Collaborate with AD Customer Marketing to identify and understand attendees/targets and where they are in the buyer journey, and strategize on how we best target key prospects and customers. Idenfity opportunities to continue to nurture event-created leads. Own the events calendar and recommend our involvement – sponsorship opportunities, speaking opportunities, booth presence, etc.. Build communications plan around each individual event, looking for touchpoints across the larger calendar; collaborate with the Content team on content strategy and channel distribution - including email social, direct sends. Collaborate with Content Marketing and Sales teams to understand what is needed; manage production schedule of deliverables within Marketing team. Collaborate with Content team to arm speakers with tools/talking points/content/support and event overview.

Billing Team Manager

SMS Assist
Chicago
1 week ago
This position supports Billing Leadership by overseeing department day to day operations and provides oversight to the Billing Team. The position also serves as a subject matter expert/main point of contact for specialized accounts and owns process improvement standardization/documentation.

Partnership Development Manager

American Medical Association
Chicago
1 week ago
The AMA is a unifying voice and powerful ally for America’s physicians, the patients they care for, and the promise of a healthier nation.  To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.  Join the AMA team as Partnership Development Manager in Physician Satisfaction. As part of the team, you will plan and oversee the management and growth of digital health

Data Engineer

SMS Assist
Chicago
1 week ago
Database maintenance. Building and analyzing dashboards and reports. Evaluating and defining metrics and perform exploratory analysis. Monitoring key product metrics and understanding root causes of changes in metrics. Empower and assist operation and product teams through building key data sets and data-based recommendations. Automating analyses and authoring pipelines via SQL/python based ETL framework.

Senior Project Manager

SMS Assist
Chicago
1 week ago
Acts as the main client liaison during implementation, able to respond authoritatively to both implementation and general SMS Assist inquiries. Consistently delivers exemplary internal and external customer interactions and exhibits the world class customer service that SMS Assist strives towards. Coordinates project work for all functions related to new client onboarding to deliver excellent outcomes. Builds strong relationships with all key internal teams (e.g. Operations, Product, Affiliate, Legal & Sales) to deliver on client implementations, and leverages those relationships to influence and drive improvements between those teams and Implementation. Moderate knowledge of traditional/waterfall project management methodologies, inclusive of planning, scope definition, execution, and delivery. Moderate knowledge of traditional/waterfall project scheduling platforms e.g. Microsoft Project, Smartsheet etc. Tracks project against agreed upon delivery dates and provides weekly written status updates through established reporting mechanisms to client and internal stakeholders/senior-level personnel. Understands the escalation process for project risks and issues, develops mitigation plans and follows through on executing these plans, involving internal teams as necessary. Has a solid understanding of the SMS Assist implementation project plan and customizes it to suit the delivery of moderately complex client implementations.

Back End Developer

American Medical Association
Chicago
1 week ago
Join the AMA team as the Back End Developer in Periodical Publishing.  As part of the team, you will play a vital role in a small, high-performing full stack development team within the larger AMA Education & JAMA Network product group. You will be responsible for designing back-end architectures and writing codes. You will be developing integrations for both new content products and services and for the legacy systems, platforms, apps, and other digital properties of the AMA Education Center and JAMA Network.

Manager of Sales Operations

CityBase
Chicago
1 week ago
+15
In support of our rapid growth, we are looking for a Manager of Sales Operations to partner with key leaders in building out all aspects of our Sales Operations and Sales Enablement to ensure that CityBase continues to scale efficiently and effectively. The position reports directly to the VP of Sales and is located in our Corporate Headquarters in Chicago, IL. This is an exciting opportunity to join a high-growth technology organization during prime growth mode.

Engineering Manager

CityBase
Chicago
1 week ago
+15
Empower, inspire and support up to 8 engineers, helping each member of your team realize their professional development goals. Promote collaboration and inclusivity within and across teams. Identify and address factors inhibiting the efficiency and effectiveness of development processes. Review technical specifications and contribute to the development of high quality, pragmatic solutions that fulfill complex business requirements. Work closely with product managers, designers, and business leaders to develop a roadmap of features balanced with the need to address technical debt.

Software Developer

SMS Assist
Chicago
1 week ago
Supports a cross-functional scrum team– ASP.NET, Front-end, QA/QE and Product. Assumes technical responsibility for a family of systems; manages technical debt, identifies opportunities for improvement, and partners with system engineers to keep production systems scaling and performing exceptionally fast. Actively contributes to the adoption of software architecture, best practices, and technologies. Assumes senior level responsibility for the coding, architecture, and design of the team. Designs and executes developing new enhancements for our products. Mentors team members by providing career development goals, meeting regularly, writing and deliver semi-annual reviews, and advocating for their career advancement. Recommends new processes and procedures to increase team productivity to upper management. Leads by example and fosters a positive work environment. Ensures confidentiality of internal and external data. Performs ad-hoc projects and other duties as assigned.

Implementation Senior Project Manager

SMS Assist
Chicago
2 weeks ago
The implementation team focuses on building standardized, repeatable implementation programs to successfully onboard a client to SMS assist. This individual manages and leads a successful deployment of the new client implementation plan. They seek ways to continually evolve and improve the implementation project. They build and implement transformations using customizable solutions for each company’s unique business strategy. This individual works under general supervision.

Sales Strategy and Operations Analyst

SMS Assist
Chicago
2 weeks ago
The Senior Sales Strategy and Operations Analyst supports all sales strategy, operations, and pricing execution for the department. This role is responsible for activities such as: implementation of account segmentation, sales coverage models, sales capacity, compensation models, and overall performance analytics. This role assists in defining market competitive pricing strategies / tactics that maximize value proposition and ensure appropriate margin requirements are met across all client segments and product areas. The Senior Sales Analyst works closely with a number of internal departments such as Sales, Affiliates, Operations, Product and Finance.

Major Projects Construction Project Manager

SMS Assist
Chicago
2 weeks ago
The Construction Project Manager is responsible for managing and monitoring day to day operations for Major Construction projects across the US in a specific market sector, including design, staffing, compliance, scheduling, construction resources and contractual commitments. Responsible for driving high quality operational output & performance and developing and maintaining strong, effective and sustainable relationships with their customers.

Inside Sales Representative

SMS Assist
Chicago
2 weeks ago
Identify profitable, prospective clients for SMS Assist; explain how SMS Assist can deliver value to their organization. Identify the key decision makers inside of targeted prospective clients. Contact prospective clients securing appointments for the Vice Presidents of Sales; schedules follow up meetings. Conduct warm introductions to Vice Presidents of Sales. Perform a high volume of daily cold calls into key accounts. Construct and send professional follow-up emails to prospective clients after call completion. Provide weekly reporting to leadership on pertinent opportunity updates. Work within Salesforce to create and manage new and existing opportunities. Partner with marketing to orchestrate timing of touches on key accounts. Participate in all introductory meetings to gather feedback and improve process.

Field Technician

CityBase
Chicago
2 weeks ago
+15
This candidate will have a high level of ownership in their work, good computer skills, speaks fluent English, and can handle both basic and precision tools. You need to have a basic understanding of electro mechanical functions and how machines operate. You will need to be able to carry about 25 pounds routinely and lift up to 50 pounds occasionally. You will need to be able to accept shipments of merchandise at your house - product is very small so very little space will be needed to store inventory. A proven technical repair background is preferred.

Regulatory Counsel

Belvedere Trading
Chicago
2 weeks ago
+26
Belvedere is seeking a highly-qualified attorney to join its Legal team. Candidates will have at least 5 years’ experience working for a proprietary trading firm, a hedge fund, an SRO, a Broker-Dealer, a Futures Commission Merchant, or similar organization. Other acceptable experience includes law firm experience with a focus on corporate or securities law, and/or regulatory litigation experience. An active law license is required for this position and securities registration (Series 57 or 7) must be obtained promptly on hire. 

Implementation Engineer, Backend

CityBase
Chicago
2 weeks ago
+15
We are actively seeking engineers with a passion for building fast, scalable, fault-tolerant solutions that bridge our clients with our platform. You’ll work with project managers, solutions engineers and clients to translate business requirements into designs that embody the aforementioned robust solutions. Leveraging Elixir, Ruby/Rails, Postgres and more, you’ll be part of a nimble, cross-functional team that is excited by complex problems, creative problem solving and diversity of thought. This is an excellent opportunity to join a talented group of smart people that are very passionate about solving meaningful problems.

Data and Research Technology Liaison

Chapin Hall at the University of Chicago
Chicago
2 weeks ago
+11
Serves as point person with public agencies for all data permissions and acquisitions activities, coordinating the needs of multiple projects. Works with senior staff and researchers to foster relationships with public agencies and non-profits for the purpose of timely execution of data sharing agreements and/or updates to existing agreements. Works with researchers to specify what is needed to complete data requests or secure approvals from external agencies (this includes letters of support, statements of work, and IRB or RRB processes). Keeps current on completion of new data sharing agreements and maintains copies of executed data sharing agreements.  Works with Chapin Hall’s Contracts and Compliance Counsel to ensure alignment with existing data sharing agreements. Tracks and monitors receipt of requested data, and follows up with appropriate agency personnel to ensure timely delivery of data. Tracks age of data holdings and proactively works with researchers and agencies to update data. Manages access to server project and data directories and database systems, verifying that each individual has the appropriate permissions IRB submission details are in alignment.

Service Delivery Director

SMS Assist
Chicago
2 weeks ago
The Service Delivery Director is responsible for driving profitable business results and operational excellence by creating and developing relationships with clients and developing service that exceeds expectations. This role serves as a key contact for clients and works with the sales, operations, legal and technology departments to deliver an excellent client experience. Partners closely with functional operational leaders to ensure customer needs, Service Level Agreements and business goals are met.

Manager of Operations

SMS Assist
Chicago
2 weeks ago
The Manager of Operations provides leadership, support, and ensures alignment to the strategic direction driven by leadership to a team. This position is responsible for high operational output & performance, forecasting, scheduling, intra-day, and/or change management, along with delivering operational excellence. Additionally, this position is responsible for creating and developing relationships with internal and external clients.

Service Delivery Manager

SMS Assist
Chicago
2 weeks ago
Perform regular assessments of client data to understand objectives, meet needs and resolve challenges. Develop and present to the client monthly updates, quarterly plans and annual business reviews. Use available inputs to: Develop and drive continuous improvement initiatives related to the client. Assist leadership in creating long-term, strategic planning initiatives. Leverage internal departments such as Sales, Operations, IT and Marketing to meet or exceed performance standards of established service level agreements (SLAs). Forecast and measure account metrics to improve client revenue and retention. Implement solutions that best resolve client concerns; prevents and resolves escalated client issues. Lead client meetings and attends regular client status meetings as needed. Monitor customer financials to ensure timely invoicing and proper rates are applied to services.

Customer Service Representative III (Dispatch)

SMS Assist
Chicago
2 weeks ago
The Customer Service Representative acts as a liaison between our clients and our network of vendors by managing all our clients’ repair and maintenance needs within our technology platform, One by SMS Assist. This role communicates predominantly on the phone and electronically with clients and vendors to ensure all maintenance services are completed in an effective and efficient manner.

Product Manager

CityBase
Chicago
3 weeks ago
+15
Own the product roadmap and be able to justify the link between product decisions and business outcomes. Own and maintain the quality of product execution cycles working with a cross-functional team of designers, engineers, and QA. Work with product marketing and sales to execute on the Go-To-Market strategy. Deeply understand the problem through regular interaction with customers, and translate that understanding into product insights. Justify decisions to management and the broader company, and be able to communicate clearly and articulately for a wide range of audiences. Work with other product teams to regularly re-visit and improve the company-wide product process.

Director of Finance

Tanvas
Chicago
3 weeks ago
The Role:  We are recruiting candidates for the position of Director of Finance, reporting to the CEO. The Director of Finance will provide oversight of all finance, accounting and other operational activities including HR, and will function as a member of the executive team.  Candidates must have strong working knowledge in general ledger, accounts payable, accounts receivable, payroll, and income tax.  The ideal candidate will have a strong track record in establishing finance and accounting systems and procedures in a start-up environment, preferably in the technology sector.

Manager, Content Strategy

American Medical Association
Chicago
3 weeks ago
To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.  Join the AMA team as the Manager, Content Strategy in Physician Engagement.  As part of the team, you will develop and manage overall messaging and content for all membership marketing campaigns across all channels, with a keen focus on direct mail, email, and digital advertising. Responsibilities will include:  Le

DevOps Engineer

SMS Assist
Chicago
3 weeks ago
This position supports the Product and Technology Department by developing and building IT solutions, install and configure solutions, implement reusable components, translate technical requirements, assist with all stages of test data, develop interface stubs and simulators and perform script maintenance and updates. This individual stay apprised of new developments in both AWS and operations, help in determining how and when those would affect and/or improve our architecture.

Social Media Associate

Obama Foundation
Chicago
3 weeks ago
As a member of the Digital team, the Social Media Associate will work with Editorial colleagues to refine and execute a social media strategy for the Obama Foundation, furthering our goal of inspiring community engagement while boosting social engagement. The Associate will also focus on efforts to increase fundraising and memberships, while helping cultivate new voices, supporters, and audiences for the Foundation.  The Social Media Associate reports directly to the Editorial Manager.

Configuration Specialist (Customer Service)

Chowly Inc.
Chicago
4 weeks ago
+17
Configuration Specialist (Customer Service) Chicago, Illinois Recognized by Inc. Magazine, as “Best Place to Work in 2019,” Chowly values innovation, collaboration, and the open sharing of ideas. In our environment, your opinions count and contributions are recognized and rewarded. We understand that culture is paramount; our number-one priority is hiring people with great energy, who will add to and feel at home in our transparent, team-based