Vail Systems Careers in Chicago

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We are adding another member to our security team at either our Deerfield or Chicago Loop location to further extend and protect an already highly secure environment. As an Information Security Engineer at Vail, you'll review security alerts, analyze security threats, find vulnerabilities, and offer solutions. You will also participate in projects requiring full security assessments, including reports on findings and proposals for improvement. You are not yet expected to be an expert in security, but you do need to have developed an intermediate level of experience in system and/or network administration, have hands-on experience, and know how to configure Linux systems from the ground up with a strong security posture. You will be working alongside a group of professionals with extensive backgrounds in security, networking, systems administration, and software development to design and deliver solutions to complex technical problems, so it is a great opportunity to develop expertise in security and compliance.

You will provide physical database support for SQL Server databases, ensuring the integrity and availability of the database. You are responsible for monitoring, analysis, and performance tuning at both the system and application levels. As part of the Database Administration team, you will work on a team that utilizes high availability solutions to support Vail's SIP phone platform hosting systems. You will help to ensure that all solutions of application and business issues are secure, compliant, and adhere to the minimum-security baselines set forth by Vail Systems. You will be using your T-SQL skills to create a data-access layer capsules business logic for best performance. You will participate in a 24/7 on-call support rotation.

You will use your hands-on and growing knowledge of DevOps, software development, infrastructure automation, security best practices and effective integration methodologies to help us deliver product features quickly and reliably via our evolving PaaS and IaaS capabilities. You will focus on transitioning operations to become more automated, scalable and adaptable to a prospective customer's needs.

As part of the team, you'll be expected to coordinate with internal product teams to design and develop intuitive applications using state-of-the-art technologies. Your work will be the main thing that our Fortune 500 clients and consumer users see when they interact with Vail's technologies. You'll work in small teams out of our office in the Chicago Loop, developing applications using Ruby on Rails, JavaScript Frameworks, APIs and maybe some other technologies that your expertise or curiosity helps bring to the table. We encourage you to consistently experiment with new technologies in order to tackle a complex problem from multiple angles. You'll design, code, debate, learn, and share; you'll work hard, but you'll have fun every day.

As part of the team you'll be expected to coordinate with internal product teams to design and develop intuitive web applications using state-of-the-art technologies. Your work will be the main thing that our Fortune 500 clients and consumer users see when they interact with Vail's technologies. You'll work in small teams out of our office in Deerfield, IL developing applications using the latest Java frameworks, APIs and maybe some other technologies that your expertise or curiosity helps bring to the table. We encourage you to consistently experiment with new technologies in order to tackle a complex problem from multiple angles. You'll design, code, debate, learn and share; you'll work hard, but you'll have fun every day.

As part of the team, you'll be expected to coordinate with internal IP telephony and web product teams as you develop automated functional and load tests against these products' web applications. You'll work in small teams out of our offices in Chicago's loop, using tools and languages including Selenium Webdriver, RSpec, Cucumber, Java, Ruby on Rails and Angular. You'll design, code, debate, learn, and share; you'll work hard but you'll have fun every day.

Vail is seeking a Network Operations Center (NOC) technician to provide system and network operations support in a 24x7 NOC. The NOC plays a key role in maintaining a highly available voice platform and network spanning multiple sites and consisting of 2000+ nodes. Working at the NOC gives you the opportunity to get familiar with monitoring, managing, and trouble-shooting issues in a carrier-grade hosting environments running sophisticated VoIP platforms that deliver cutting-edge solutions to large enterprise customers. Working alongside teams of systems integrators, network engineers, software developers you'll learn more about all of these areas and have the opportunity to advance in a variety of directions.

Manage the entire project development life cycle from requirements to deployment to ensure timely deliverables, project success, and quality. Identify potential issues and risks and work collaboratively to resolve them. Implement best practices and proven methodologies for managing projects, including lessons learned from previous projects. Manage internal and external customer relationships and expectations through negotiation and partnering. Document all project artifacts and ensure that they are complete, organized, and stored appropriately. Actively learn and understand our proprietary voice technology. Take a leadership role in empowering and motivating team members to do their best work. Communicate frequently with team members and stakeholders on status.

You have an affinity for and a passion for analyzing vast amounts of quantitative and qualitative data. You are methodical and scientific, constantly building hypothesizes and testing your own assumptions. You may have been told you march to the beat of your own drum, but you've always been able to work well within diverse teams. You feel just as much at home running statistical tests in Python, Excel, or R as you do with building visualizations in Tableau, Superset, or Power BI. You try to make it look easy, but you have no problem getting deep into the weeds when necessary. And when in the weeds, the drum you march to is an upbeat soundtrack playing in your head.

Vail Systems is seeking a Product Support Specialist "I" for our RACC Client Services department. We are seeking a motivated and team-oriented person to handle day-to-day assignments within Vail's new Product Development Division. We'd like to know if you think you could be part of this team. You can if you:

Vail Systems is looking for summer interns who are enrolled in a Ph.D. program in computational linguistics, computer science, or related programs to work with us on some of the challenges such systems present. The student must be conducting research in NLP and should be able to understand, codify and extract meaning from multiple communication modalities (speech, text), and build new or improve existing models in affective computing using state-of-the-art machine learning techniques. The student will work with a team of researchers to gain insight from trying new machine learning approaches, and will work with practitioners to transition the research to a proof-of-concept.

As a Java Software engineer, you will be developing next generation voice application solutions using the latest frameworks and tools. As a member of the Engineering team, you will design, develop, and deploy application solutions for the company's expanding list of Fortune 500 clients using advanced speech and Java technologies such as the Spring framework. Some responsibilities may include: