Jobs at Vivid Seats

The HR Generalist supports the employee lifecycle through onboarding, I-9 compliance, accommodations administration, timekeeping support, employment verifications, HRIS and employee-record maintenance, policy management, and HR knowledge-base improvements. This role serves as a primary contact for employee and manager inquiries, ensures accurate and confidential HR operations, and drives process improvements that enhance employee experience, compliance, scalability, and efficiency.

Senior Software Engineer for the Orders team, developing and supporting scalable systems powering a ticket marketplace. Responsibilities include designing backend and web solutions, improving system architecture, conducting experiments, collaborating cross-functionally, maintaining software development best practices, using observability tools, and mentoring engineers through pairing, code reviews, and technical presentations.

Administers employee lifecycle transactions, HRIS records, benefits, leave programs, payroll data, compliance activities, and employee communications. Serves as the first point of contact for HR-related inquiries, supports immigration and open enrollment processes, audits benefits and records, coordinates with vendors and internal partners, and identifies opportunities to improve People Operations efficiency and employee experience.

Performs journal entries, account reconciliations, variance analysis, and monthly close activities across revenue, cash, prepaid expenses, and balance sheet accounts. Ensures marketplace transactions are accurately recorded, supports vendor and employee payments, maintains records for reporting and audits, and contributes to financial statements, process improvements, automation, AI initiatives, and special accounting projects.

Lead strategy, roadmap, and execution for Skybox, a B2B seller platform. Drive improvements across inventory, pricing, distribution, fulfillment, payments, and reporting. Partner with engineering, design, analytics, marketplace and payments teams to define requirements, run experiments, measure impact, and deliver high-impact product experiences for professional ticket sellers.