Jobs at Vivid Seats

Analyzes ticket sales, marketplace supply, event characteristics, and external signals to support pricing, inventory, and business decisions. Builds dashboards, reports, predictive models, and analytical tools using Looker, Python, Excel, SQL, and Snowflake. Automates recurring analyses, resolves data-quality issues, partners with stakeholders, and presents findings. The role progresses toward independently leading small analytical projects from problem definition through recommendations.

Build and support scalable production web applications powering a large ticket marketplace. Responsibilities include developing frontend and backend solutions, designing experiments and algorithms, collaborating with cross-functional teams, maintaining software development practices, monitoring application performance, deploying production changes, and mentoring engineers through pairing, code reviews, and technical presentations.

Execute and optimize personalized CRM campaigns across email, push notifications, and in-app messaging using Braze, Liquid, customer data, and HTML/CSS. Build customer journeys, triggered campaigns, segmentation, dynamic content, and lifecycle automation. Own campaign QA, deployment, troubleshooting, performance analysis, and scalable personalization frameworks while partnering with Marketing, Product, Engineering, and Analytics teams to improve engagement, app adoption, retention, and revenue.

Senior Software Engineer for the Orders team, developing and supporting scalable systems powering a ticket marketplace. Responsibilities include designing backend and web solutions, improving system architecture, conducting experiments, collaborating cross-functionally, maintaining software development best practices, using observability tools, and mentoring engineers through pairing, code reviews, and technical presentations.