Jobs at WEX Inc.

Lead and mentor a global SRE team while overseeing incident response, system health, availability, performance, monitoring, logging, automation, and capacity management. Develop reliability tooling, improve observability, support on-call operations, and partner with engineering and product teams on reliability-focused initiatives. The role also involves project leadership, compliance adherence, and proactive reduction of operational toil through automation and engineering practices.

Leads commercial legal support for Mobility and Payments across the Americas. Advises executives and cross-functional teams, manages legal professionals and outside counsel, and drafts and negotiates complex commercial agreements. Supports product development from inception through launch, maintains product terms, manages risks and disputes, and contributes to M&A, RFPs, marketing review, process improvements, templates, and negotiation playbooks.

Partners with Technology and Digital leadership on budgeting, forecasting, reporting, and investment decisions. Manages close activities, accruals, reconciliations, SOX controls, and financial data integrity. Consolidates technology spending data, improves capital planning, and automates financial processes. Provides actionable analysis of cost drivers and resource investments while communicating insights to senior stakeholders and collaborating across Finance, Technology, and Product teams.

Lead modernization of complex SQL Server stored procedures and design AI-native data infrastructure. Responsibilities include domain-driven data architecture, event-driven patterns, vector databases, embedding pipelines, semantic models, knowledge graphs, RAG evaluation, multi-platform data solutions, governance, and AI-assisted database tooling. The role partners across engineering and AI/ML teams, establishes reference architectures, mentors engineers, and contributes to enterprise data standards.

Lead the global Risk Operations initiative portfolio across Collections, Billing, Treasury, and related financial operations. Identify strategic initiatives, align projects with risk and customer experience goals, coordinate resources and timelines, oversee technology roadmaps, manage risks, and provide executive reporting. Facilitate cross-functional collaboration among technical, legal, audit, risk, sales, and account management teams while ensuring compliance and operational control integrity.

Support Corporate Payments commercial and transactional work: draft/revise NDAs and revenue-generating contracts, manage contract lifecycle in Malbek, handle matter intake in Xakia, assist attorneys with transaction documents, coordinate approvals/execution, and collaborate with Finance, Compliance, and Risk.

Leads architecture and hands-on development of WEX’s semantic data platform and Data-as-a-Service capabilities. Builds reusable semantic business objects, metadata and ontology frameworks, knowledge graphs, APIs, governance, lineage, quality, and data contracts. Solves distributed-systems and scalability challenges while enabling AI and agentic applications to use trusted enterprise data. Partners across engineering, product, analytics, risk, finance, and business teams; influences technical standards, drives adoption, mentors engineers, and remains involved in implementation.

Build and own Snowflake data models and dbt pipelines for a Customer Data Platform supporting marketing segmentation and customer journeys. Integrate complex source systems, manage data architecture and governance, conduct data discovery, and translate business rules into scalable solutions. Collaborate with engineering, analytics, product, and business stakeholders; lead technical workshops; mentor junior engineers; and implement automated data quality testing, CI/CD workflows, and AI-augmented engineering practices.

Supports WEX Mobility’s commercial and transactional legal work by drafting, redlining, reviewing, routing, executing, and managing customer and revenue-generating contracts. Maintains contract and matter workflows in Malbek and Xakia, coordinates approvals with attorneys and cross-functional teams, handles legal notices and administrative matters, migrates legacy contracts, and supports compliance documentation and strategic projects.

Manage full-cycle recruiting for Sales, Marketing, and Operations roles, from intake through onboarding. Responsibilities include sourcing passive candidates, screening and interviewing applicants, advising hiring managers, negotiating offers, maintaining talent pipelines, tracking recruiting metrics, ensuring EEO and compliance adherence, and improving recruitment processes using Workday ATS and Phenom CRM.

Lead full-cycle recruiting for complex Sales, Marketing, and Operations roles. Partner with senior leadership, develop multi-channel sourcing strategies, evaluate and close candidates, optimize recruiting funnels, and ensure compliant ATS and CRM tracking. The role also involves mentoring junior recruiters, leveraging AI and automation, improving hiring metrics, and delivering a high-touch candidate experience.

Generates new B2B business for WEX’s Valero fleet partner through high-volume cold calling, lead qualification, discovery, objection handling, proposals, and closing. Maintains a sales pipeline and customer records using CRM and sales tools, analyzes prospect transaction data, recommends fleet and fuel management solutions, gathers account approval information, and coordinates onboarding. Builds customer and internal relationships while supporting sales goals and staying current on products, industry trends, and competition.

Supports Sales Directors by responding to proposals, drafting tailored cover letters, managing Salesforce tasks and client contacts, coordinating travel and events, answering inquiries, and assisting with presentations and product training. The role involves consultant and client interactions, opportunity management, research, customer service, and sales team support. Travel is required 5–7 times annually.

Administer COBRA and Direct Bill plans, balances, employer accounts, and incoming files. Resolve internal questions, account discrepancies, and tier-three escalations using product and system knowledge. Communicate with departments, employers, consultants, brokers, and vendors through case management. Support peer training, process improvement, compliance with HIPAA policies, special projects, and quality and performance goals.

Manage approximately 100 middle-market corporate payment partners, serving as relationship owner and client advocate. Drive retention, profitable growth, contract renewals, pricing, quarterly business reviews, issue resolution, and cross-functional execution. Collaborate with leadership, operations, finance, legal, product, and technology teams to deliver roadmap initiatives, improve processes, resolve operational issues, and identify opportunities for additional services. Travel up to 30% and maintain frequent partner engagement.

Own territory growth and full-cycle B2B sales for complex HVAC, plumbing, and electrical contractor accounts. Develop strategic relationships, manage prospecting through close, maintain Salesforce pipeline data, and achieve sales targets. Partner with marketing and regional leadership to improve go-to-market strategies, sales processes, messaging, and playbooks. Mentor junior sellers and contribute to leadership development and future advancement opportunities.

Lead enterprise AI security architecture, strategy, governance, and secure-by-design implementation across cloud, hybrid infrastructure, software, and AI/ML environments. Design security patterns for LLM hosting, agentic systems, vector databases, and inference endpoints; translate regulatory requirements into technical standards; review complex architectures; implement AI security guardrails and policy enforcement; advise engineering and product teams; and mentor teams while influencing senior stakeholders.

Leads commercial strategy, growth, and relationship management for strategic global travel accounts. Builds executive-level partnerships, coordinates cross-functional teams, develops value creation roadmaps, expands WEX solution utilization, manages forecasts and charge volumes, conducts market analysis, and delivers revenue growth. Requires payments industry expertise, enterprise relationship management experience, financial modeling, data interpretation, and strong presentation skills.

Sell WEX telematics solutions to small and mid-sized fleets by managing a pipeline, negotiating and closing deals, upselling, forecasting MRR in Salesforce, collaborating with customer success and partners, and mentoring junior sales team members.

Develop and execute lifecycle and retention marketing strategies for B2B mobility customers. Lead multi-channel campaigns that improve engagement, product adoption, usage, satisfaction, and retention. Collaborate with business and digital marketing stakeholders, manage campaign risks, budgets, and deadlines, and measure performance through customer, revenue, churn, and retention metrics. Use segmentation, marketing automation, analytics, and AI tools to optimize campaign effectiveness and investment.