Jobs at Wintrust Financial Corporation

Leads governance, performance oversight, and data integrity for centralized loan operations. Manages workflows, procedures, reporting, training, escalations, compliance, and team development. Drives process improvements through staffing optimization, outsourcing, vendor tools, artificial intelligence, and RPA. Partners with Product and IT to improve operational effectiveness while managing department goals, service levels, and regulatory requirements.

Leads the lending application support team and owns day-to-day operations, Level 3 troubleshooting, system tuning, configuration, testing, defect management, implementations, acquisitions, and conversions. Supports process improvement, data mapping, reconciliation, change management, and product roadmaps. Provides leadership, mentoring, training, and best-practice development while coordinating with business stakeholders, technology teams, vendors, and consultants.

Processes and analyzes life insurance premium finance loans, ensuring credit decisions comply with lending policies. Prepares loan packages and credit correspondence, coordinates with credit, portfolio management, and legal teams, manages funding and collateral, follows up on renewal requirements, and identifies cross-selling opportunities. The role also supports portfolio quality, client service, and loan processing activities.

Processes deposits, withdrawals, check cashing, loan payments, and other financial transactions while accurately balancing a teller drawer. Provides lobby and drive-up customer service, identifies cross-selling opportunities, recognizes and reports potential fraud, follows banking and regulatory policies, and may assist with branch opening, closing, and community events. Requires cash-handling or customer-service experience, a high school diploma or GED, schedule flexibility, and the ability to stand and lift up to 50 pounds.

Lead Wintrust’s Model Risk Management team and supervise validation experts assessing bank-wide AI, machine learning, statistical, econometric, mathematical, and qualitative models. Perform model validation, including Python programming; manage the enterprise validation framework and model inventory; monitor AI trends and regulations; produce model risk reports; collaborate with business teams; facilitate regulatory examinations and audits; and lead model governance sessions.

The Senior IT Project Manager leads project initiation, planning, execution, and closure while ensuring technology governance and integration across business units, managing moderate to high complexity projects with a focus on financials and efficiency.

Leads business banking department growth by acquiring, retaining, and expanding commercial loan, deposit, and treasury relationships. Manages annual lending, deposit, cross-sales, prospecting, fee income, and CRM activity goals. Oversees portfolio quality, credit standards, community engagement, CRA objectives, and complex commercial relationships involving Commercial Real Estate and C&I transactions.

Supports digital product strategy by managing intake, evaluating and prioritizing initiatives, maintaining product backlogs, and assisting roadmap planning. Partners with product owners and cross-functional teams to define requirements and deliver digital banking enhancements. Analyzes customer feedback, internal data, market trends, and competitive opportunities to recommend improvements. Develops dashboards, future-state solutions, product demonstrations, and training materials for internal teams and clients.

Serves as the primary HR contact for business leaders and employees, advising on employee relations, policy interpretation, employment-law compliance, compensation, performance management, engagement, career development, and talent programs. Investigates employee complaints, identifies root causes, coaches leaders, mitigates risk, supports diversity and leadership reporting, and implements HR processes and change-management initiatives across multiple entities and locations.

Processes commercial, consumer, retail, and community lending transactions, including loan payments, payoffs, advances, wires, and account maintenance. Monitors loan requests, researches inquiries, reconciles loan control accounts, reviews teller reports, and balances loan systems with the general ledger. Resolves discrepancies and provides service to internal and external customers.

Build and retain customer relationships by identifying financial needs and recommending banking products and services. Operate a teller drawer, open and maintain accounts, assist with digital banking products, identify fraud risks, refer customers to mortgage and wealth management partners, support branch opening or closing, and participate in community and bank events.

Serve as the primary contact for client inquiries by phone and email, research and resolve issues with cross-functional banking teams, maintain client relationships, provide accurate product and process information, and proactively offer solutions. Participate in training to remain current on products and services while managing multiple workflows and competing priorities.

Develops new public-sector banking relationships through direct outreach, conferences, community activities, referrals, and collaboration with relationship managers. Supports RFP responses, client and prospect management, customer service, and public funds portfolio projects. Requires government-sector treasury management sales experience, strong communication and relationship-building skills, business development success, and moderate conference travel.

Process a variety of financial transactions, operate a teller drawer in lobby or drive-up, balance transactions, identify cross-sell opportunities, detect potential fraud and follow policies, and participate in branch opening/closing and community events as needed.

Build and retain customer relationships by identifying financial needs and recommending banking products and services. Responsibilities include teller operations, account opening and maintenance, digital product assistance, fraud risk recognition, referrals to mortgage and wealth management partners, branch opening and closing, and community event support.

Processes, verifies, approves, releases, repairs, and monitors domestic and international wire transfers. Researches complex wire exceptions, outages, queue issues, and reconciliation discrepancies while coordinating with leaders, application support, vendors, and clients. Performs system and process testing, supports policy and procedure improvements, monitors service-level requirements and cutoff times, and produces reporting to identify trends, risks, and operational metrics.

Processes and balances customer financial transactions, operates a teller drawer, serves lobby and drive-up customers, identifies cross-selling opportunities, reports potential fraud, follows banking regulations, and may open or close the branch and attend community events.

Processes and balances customer financial transactions, operates a teller drawer, identifies cross-selling opportunities, recognizes and reports potential fraud, follows banking and regulatory procedures, and may open or close the branch and participate in community events. The role requires customer service, cash-handling accuracy, availability across shifts including Saturdays, physical stamina, and occasional travel between branches.

Supports Trust Officers with daily trust account administration, including account openings and closings, asset transfers, cash disbursements, account monitoring, documentation, client inquiries, and regulatory compliance. Maintains accurate electronic and paper files, processes correspondence, prepares spreadsheets and presentations, and completes special projects. Requires strong Microsoft Office, communication, organization, accuracy, confidentiality, teamwork, and basic accounting, banking, and trust knowledge.

Manage daily branch operations, including hiring, training, scheduling, facility management, staff performance, and customer issue resolution. Develop new and existing customer relationships, drive branch sales and profitability, support Personal Banker duties, and build community presence through networking and outbound calling. Collaborate with other business lines and develop small business customer relationships.