Yaskawa America, Inc. Benefits Overview

Provides telephone and field-service technical support for industrial automation products, including drives, motion controllers, servos, CNCs, PLCs, and robotics. Responsibilities include troubleshooting, installations, repairs, customer training, product and retrofit support, service reporting, CRM documentation, technical FAQ development, and mentoring. The role requires participation in rotational 24-hour on-call coverage, field travel, ongoing product certification, and customer-facing coordination with partners and service providers.

The Electronics Technician troubleshoots and repairs electrical equipment, analyzes technical problems, develops reports, and maintains test equipment while supporting operational processes.

The Applications Engineer provides technical expertise to assist customers in using Yaskawa products, collaborates with the sales team, and requires knowledge of process automation and AC drives.