Zero Hash Benefits Overview

Leads relationship management for strategic B2B clients in fintech and crypto infrastructure. Responsibilities include managing and coaching relationship managers, strengthening executive partnerships, driving retention, renewals, expansion, cross-sell opportunities, and advocacy. The role coordinates with sales, product, engineering, legal, finance, and marketing; oversees onboarding, business reviews, reporting, client satisfaction, contract negotiations, and operational improvements. Travel may be required up to 20%.

Leads zerohash’s global digital asset liquidity and exchange services across CLOB and RFQ systems. Responsibilities include developing liquidity strategies, managing market maker and stablecoin issuer relationships, overseeing OTC operations, asset listings, settlement optimization, monitoring market quality, mitigating liquidity risks, ensuring regulatory compliance, and reporting recommendations to executives. The role builds teams and processes, scales liquidity operations globally, coordinates cross-functional stakeholders, and drives technology adoption within the business.

Owns functional, exploratory, regression, automation, and user acceptance testing across API- and SDK-based products. Designs test cases, translates acceptance criteria into scenarios, manages defects, verifies data, and supports release readiness across development, certification, and production environments. Collaborates with product managers, developers, and SDETs to identify coverage gaps and improve quality practices. The role may also test financial transaction flows and contribute to automation debt remediation.