Zifo Benefits Overview

Manage and expand customer relationships with enterprise pharmaceutical, biotech, and life sciences clients. Responsibilities include account mining, revenue retention and pipeline development, RFP leadership, customer engagement management, renewals, steering committee presentations, project transitions, value proposition development, and consultative guidance on industry trends and best practices.

Supports scientific platform implementations and digital transformation initiatives by gathering and validating requirements, analyzing business processes, creating user stories and project artifacts, supporting testing and validation, troubleshooting defects, and assisting with implementation, change management, and user adoption. Collaborates with consultants, developers, project managers, product owners, and life sciences customers across laboratory informatics and scientific data management projects.

Designs and operates data infrastructure for a clinical trial platform. Builds pipelines that extract, normalize, validate, and link information from clinical documents and publications into Aurora and GraphDB. Develops embeddings, vector search, RAG workflows, data-serving APIs, lineage tracking, and regulatory audit trails. The role also requires AWS-based orchestration, clinical data quality controls, biomedical knowledge graph modeling, and deployment automation using infrastructure-as-code and containerization.