Jobs at Zifo

Provides onsite GxP laboratory computing consulting, requirements analysis, validation and compliance support, customer liaison services, and IT support for instrument-connected systems. Responsibilities include troubleshooting, Windows security policy implementation, change management, system validation, inventory management, preventative maintenance, vendor coordination, process improvement, and operational reporting. The role requires collaboration with laboratory owners, business users, service teams, field engineers, and third-party vendors at a client site in North Chicago, Illinois.

Provides onsite laboratory IT support, requirements analysis, consulting, validation and compliance assistance for instrument-connected systems. Troubleshoots technology issues, supports Windows security policies, coordinates vendors and service groups, manages inventories and preventive maintenance, and advises customers on process improvements. The role also supports system design, implementation, change control, risk management, testing, and GxP-regulated laboratory workflows while serving as a technical liaison between laboratory stakeholders and third parties.