Manages program account customer data, communications protocols, project information uploads, billing documentation, and accounts receivable submissions. Coordinates with project managers and insurance-related parties to ensure accurate and timely processing of restoration projects. Requires strong communication, self-motivation, a competitive mindset, and proficiency with Google and Microsoft tools.
Job Title: Account Manager
Reports to: Sarah Davis; Manager of Regional Account Management
Location: Downers Grove, IL
Hours: Monday - Friday 7:30- 4:30 + On Call
Who we are: ServiceMaster DSI provides restoration services across the country. We are the nation's largest ServiceMaster franchise company.
With continued investment in education, the latest tools and technology, and expert training, we are industry leaders in disaster restoration cleaning and are known for the great care we take with clients and employees alike.
- Our community-like work environment focuses on providing extensive training to service our clients with the most advanced equipment in the restoration industry.
- We believe that engaged and happy employees make ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from disasters.
Account Management Duties:
- Input data on Program account customers from field service documents, including estimator project notes and relevant source documents, using the appropriate estimating and information system and techniques.
- Maintain program loss communications protocols such as (but not limited to) Alacrity, EVP, PSP, and other specialty program loss protocols required by insurance companies, customers and management.
- In conjunction with the project manager, upload or in the carrier specified manner forward project information to the appropriate parties within established time frames.
- Assist the project manager in preparing company billing source documents for processing by Company Accounting department and forwarding completed project information to accounts receivable for entry into the company’s accounting system.
Requirements:
- Must have outstanding communication skills
- Be self-motivated
- Competitive Mindset
- Computer skills (Google, Microsoft) is a MUST
Why You Should Apply:
- Competitive Pay: $17-$22 per hour; negotiable based on experience
- Health and Wellness Benefits: Medical, Dental, Vision, Life and Supplemental Insurance Plans, and 401K, subject to plan terms.
- Paid Vacation Time
- Dynamic Work Environment: We work openly and cross-functionally, building relationships, learning together and winning as a team.
- Growth Opportunities: We believe in rewarding hard work and results, with abundant opportunities for learning and advancement.
ServiceMaster DSI Downers Grove, Illinois, USA Office
2400 Wisconsin Ave, Downers Grove, Illinois, United States, 60515 4019
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