Account Representative - Chicago, Illinois Market (53275)

Performance Home Medical, established in 1995, is dedicated to enhancing lives through trusted respiratory and sleep therapy solutions. Our concierge-level care ensures every patient receives the support needed to breathe and sleep with comfort and confidence.

As we continue to grow, we’re excited to expand into the Chicago, Illinois market while seeking a passionate and experienced Medical Sales Professional (Account Representative) to join our team.

The ideal candidate will have experience in home medical equipment or respiratory services.  They recognize the importance of cultivating genuine, authentic relationships within the medical community.

The Account Representative will be responsible for developing and maintaining strong relationships within the medical community to promote our home medical equipment and respiratory services. This role requires a motivated professional who understands the importance of patient advocacy and values providing exceptional service.

What We’re Looking For:

• Experience in home medical equipment (HME) or respiratory therapy services
• Strong relationship-building and communication skills
• Proven ability to identify new business opportunities and drive market growth
• A genuine passion for helping patients and improving lives

What We Offer:

• A supportive, team-oriented environment where you’ll be valued and heard
• Ongoing training, mentorship, and professional development
• The opportunity to make a meaningful impact while growing your career

Job Duties and Responsibilities include the following. Other duties may be assigned:

• Develop and maintain relationships with medical practices, hospital discharge planners, respiratory departments, nursing facilities, home health agencies, and sleep labs.
• Conduct daily sales calls and in-service trainings to achieve sales goals.
• Develop and implement sales plans based on market analysis.
• Collaborate with internal stakeholders to coordinate patient care and improve customer care experience.
• Educate referral sources on Performance Home Medical’s service and equipment.
• Serve as patient advocate and hospital liaison.
• Responsible for developing relationships with new referral sources.
• Conduct educational in-services, trainings, and presentations for healthcare providers.
• Work with internal staff to obtain documents from providers necessary for prompt and accurate billing.
• Deliver oxygen equipment to patients in the hospital for discharge along with education on the use and care of the equipment.
• Market Performance Home Medical’s disease management programs.

To achieve success in this position, you must possess the following skills, education and/or experience:

• Business ethics and integrity.
• BS/BA degree in business, marketing, sciences, or healthcare related fields strongly preferred.
• 3 plus years’ documented success achieving sales goals in a relationship selling based field, preferably in healthcare industry, B2B, or F2F.
• 3 plus years’ experience utilizing consultative, and solution based selling approaches preferred.
• 3 plus years’ experience selling to sleep clinics, physician’s offices, hospital discharge planners and/or case managers, nursing facilities, and home health agencies preferred.
• Experience selling sleep therapy, home ventilation, and home oxygen strongly preferred.
• Demonstrated ability to work in a collaborative environment with outside medical professionals, internal customer care teams, clinical teams, operations staff, sales leaders, and other internal stakeholders.
• Understanding of insurance guidelines to qualify physician’s orders.
• Proficiency with Microsoft Office Suite and PowerPoint.
• Valid driver’s license and ability to travel within assigned territory.
• Candidate must reside in assigned geographical territory or be willing to relocate.

Core competencies required to serve our healthcare partners:

• Territory and pipeline management.
• Account management
• Strategic planning initiatives based on data analysis.
• Excellent interpersonal relationship skills including active listening.
• Technological expertise and product knowledge.
• Current market and industry knowledge.
• Excellent verbal and written communication skills including presentations.
• Ability to multi-task, prioritize, and manage time effectively.
• Keen attention to detail and meticulous organizational skills.
• Ability to work independently.
• Ability to adapt and overcome obstacles.

Provided company benefits:

• Competitive base salary plus uncapped commission
• Auto allowance
• Company issued IT package including phone and tablet
• 401(k) plan
• Health insurance including an HSA option
• Dental insurance