Account Supervisor (Travel PR)

Praytell is a creative communications agency built by strategic minds and spirited hearts who believe original storytelling, unexpected ideas and an instinctive recoil from anything remotely boring can shape culture and make people… well, give a sh!t. We partner with brands to create timely, integrated and headline-worthy campaigns across social, earned, digital, experiential and emerging platforms, all rooted in smart strategy, creative excellence and a deep understanding of what’s resonating right now.

We’ve been doing this for just over a decade and have picked up some pretty cool awards along the way, including PRWeek’s Best Place to Work (8x and counting), Agency of the Year and even a few your mom might recognize - even if she doesn’t fully get what you do for a living.

Our work is collaborative, fast-moving and driven by curiosity, grounded in how we show up for our clients and for one another. If you’re looking to join an ambitious, deeply supportive team that’s focused on doing great work with great people and doesn’t take itself too seriously, we’d love to hear from you.

The Opportunity

Praytell is seeking an Account Supervisor with 4-6 years of experience, ideally within a PR agency environment, and a strong background in the travel and tourism industry - bonus points for big airline and hotel experience. This role will support the development and execution of integrated communications programs spanning earned, influencer and social. The Account Supervisor will play a critical role in managing day-to-day client relationships, leading key workstreams and ensuring campaigns are executed strategically and efficiently across channels. This person will also oversee project timelines, mentor junior team members and collaborate closely with cross-functional partners to deliver impactful results for clients. This role must be based in the Central or Eastern time zone. The ideal candidate is both strategic and hands-on, with strong client management skills, creative instincts and a deep understanding of the travel and tourism landscape to help shape culturally relevant campaigns that drive meaningful business outcomes.

Key responsibilities include:

• Client Service
• Start with ‘Yes’: Provide strategic recommendations grounded in optimism and actionable next steps.
• Spidey Senses in Tune: Proactively identify and address challenges before they escalate.
• No Ego, No B.S.: Lead with a collaborative and solutions-first mindset, avoiding unnecessary complexity or ego-driven decisions.
• Trust & Transparency: Establish strong client relationships by maintaining open, honest communication and clear expectations.
• Sense of Humor & Short Memory: build on previous experiences to better manage stress and maintain focus on solutions after setbacks.
• Spirit of Partnership: Develop client relationships through thoughtful communication and understanding their goals and challenges.
• Account & Team Management Support 
• Brand & Business Expertise: Lead the development and execution of integrated PR, influencer, and social media strategies, aligning with client objectives.
• Time & Budget Tracking: Manage larger workstreams and overall campaign timelines and budgets, ensuring deliverables stay on track and meet quality standards.
• Workflow Management: Manage day-to-day operations across teams, resolving challenges and ensuring alignment across PR, influencer, and social teams.
• Staffing: Identify resource needs and flag to leadership to ensure the right team members are assigned to meet project goals.
• Employee Development: Provide guidance and feedback to junior and mid-level staff, fostering growth and accountability.
• Effective Communication
• Client Communication (Emails/Status Calls): Build strong client relationships through proactive and effective communication, managing both routine updates and complex discussions.
• Written Materials: Review and refine written materials created by junior team members to ensure accuracy, clarity, and professionalism.
• Deck Development: Develop and deliver decks for campaign proposals and performance reports/recaps, ensuring clarity and impact.
• Presentation Skills: Present confidently in client and internal meetings, adapting tone and messaging to suit the audience.
• Strategic Planning
• Channel Audits (Earned, Social, Influencer): Manage channel audits, ensuring actionable insights are clearly communicated to clients.
• Target Audience Analysis (Earned, Social, Influencer): Conduct deep dives into audience behavior, aligning strategic recommendations with business objectives.
• Channel Fluency & Strategies (Earned, Influencer, Social): Develop and implement multi-channel strategies, integrating earned, influencer, and social efforts seamlessly.
• Creative Thinking 
• Newsjacking/Trend-to-Earned Ideas: Integrate cultural insights into creative proposals, leading ideation sessions for timely opportunities.
• Earned Media: Manage the creation of unique seasonal pitches, experiential events, and mailers to support earned media objectives.
• Influencer or Talent Partnerships: Lead brainstorming for influencer or talent collaborations that authentically align with brand and campaign goals.
• Social Media: Craft and manage creative social media campaign strategies, ensuring alignment with audience interests and client objectives.
• Brand Campaign Concepts: Spearhead ideation of integrated campaign concepts, ensuring creative excellence and strategic alignment.
• Execution: 
• Earned Media: Strategize and manage media relations efforts, ensuring teams are securing impactful placements and building relationships with both traditional and emerging media. Conduct light touch media outreach with high caliber outlets and opportunities.
• Influencer: Manage influencer strategies, including paid and organic activations, ensuring performance aligns with campaign KPIs. Manage contract oversight with input from team members on the necessary services. 
• Social Media: Support the creation of strategies and plans. Lead the execution of social media plans, balancing organic and paid approaches while collaborating across departments on trendjacking, content creation, reporting. 
• KPI, Merchandising & Reporting 
• Data Analysis & Interpretation: Oversee data analysis processes, ensuring insights are accurate and meaningful.
• Strategic Recommendations: Develop strategic recommendations informed by data to guide client campaigns.
• Stakeholder Communication: Deliver clear, data-driven reports and confidently address client questions.
• Goal Alignment & Performance Metrics: Ensure team efforts remain focused on achieving client KPIs and goals.

Benefits

We offer a growing list of benefits and perks, including:

• Salary: $75,000 - $90,000 (This range reflects the minimum and maximum compensation. We typically offer salaries within the 25th to 75th percentiles and cannot exceed the listed maximum. Final offers depend on experience, skills and qualifications.)
• Comprehensive health care (Medical, Dental, Vision)
• Employee Stock Ownership Plan (ESOP) with annual shares of Project Worldwide, our parent company
• Traditional and Roth 401(k) options with an annual employer contribution based on company performance
• Flexible Time Off (FTO), company holidays and mental health days
• Flexible work locations within the US - remote is a-ok! We also have physical hubs and offices in LA, SF, Austin, Chicago, Minneapolis and New York
• Flex Fridays, designed to keep Fridays meeting-free for focused work and to give you space to support your personal wellbeing while delivering great client service
• Employee Assistance Program (EAP) with mental health, family, career, legal and financial support
• Paid parental leave and fertility support
• Training and team-building programs
• Camp Praytell, our company offsite (eligibility based on start date)
• Employee Resource Groups (BEACON, Compañeros, elevAsian, Herizon and Prism)
• And more!

Interview Process

Please note that due to the high volume of applications we receive, while we’re incredibly grateful for your interest, we’re not able to respond to each one individually. We’ll be in touch with candidates we’re moving forward with. We know how hard it can be to wait and wonder, especially in today’s job market, so if you don’t hear from us within 5 business days, it means we’ve moved forward with other candidates for this role. We truly appreciate the time and care you put into applying and will keep your application on file for future opportunities.

Our interview process typically takes 4-6 weeks, and here’s what you can expect along the way:

• Submit Application
• Phone Screen w/ Head of Talent (30 Mins)
• Team Interview (30 Mins - 1 Hour)
• Leadership Interview (30 Mins)
• TBD: Short, Client-Agnostic Take-Home Test (Paid via Electronic Gift Card)
• Offer (Target Start Date: April 2026)

Who We Are

We are an equal opportunity employer. We welcome all people and do not discriminate - period. All qualified applicants will receive consideration in accordance with federal, state and local laws. We prohibit any form of workplace harassment based on any protected class and are committed to creating an inclusive workplace in every location where we operate.